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Rated 4 out of 5 stars

Delivery didn't go exactly as planned, but the Oryzom team was of great assistance and everything worked out just fine. Thanks!

Rated 5 out of 5 stars

We had an issue with the 1st machine we got and after doing all the resets suggested by the company without success, they immediately replaced the device. Best customer service I've ever had. It'... See more

Rated 1 out of 5 stars

Never received robot vacuum I purchased. They gave me two different tracking numbers. One was so old it had expired and the other was not associated with my name which means I was unable to get a char... See more

Rated 5 out of 5 stars

While ordering my hoover I made a mistake on line and ended up with 2! Immediately Oryzom spotted the duplication and wrote to assure me that one order would be cancelled and my £ refunded. So nice t... See more

Company details


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3.6

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Stray away from this company

Stray away from this company, its not us based. The only time you hear from someone is when they are charging you card. Other then that best of luck no phone number and no response from the website email and even their contact us has no response.
DONOT SHOP with them.

The vacuum I got 1. came extremely late, and 2. I ordered a better one from them and it got here sooner, obviously id like to return the 250.00 one and to no avail.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

The product sent was a Honiture V8 pro…

The product sent was a Honiture V8 pro and I ordered Oryzom v3 pro. Customer service support email did not respond to my request for a return authorization. I am disputing charges with my credit card company and reporting to BBB as well as Attorney General.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

It doesn't get a star at all

It doesn't get a star at all.
Don't believe the advert - they don't communicate with the customer and then send an inferior vacuum that hasn't been ordered.
Trying now to get my money back.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Product not as expected. Ghosted by customer service when refund requested. Reported for fraud.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Zero stars

One star otherwise couldn’t write this review but I wouldn’t give any stars. Was easy to order that’s were it stops. Ordered vacuum they sent a different one emailed them they said it’s the same but different🤯. Then asked for vacuum I ordered or a full refund ain’t heard nothing since. Think I’ve been scammed and it’s a SHIT company steer clear.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Was looking for 4 steel vacuumcleaner

Was looking for 4 steel vacuumcleaner. The Oryzom came out best
according to Consumentenbomd test. Looked it up online, found the website and ordered it. Took me no more than 3 minutes

June 12, 2025
Unprompted review
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