Delivery didn't go exactly as planned, but the Oryzom team was of great assistance and everything worked out just fine. Thanks!
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We had an issue with the 1st machine we got and after doing all the resets suggested by the company without success, they immediately replaced the device. Best customer service I've ever had. It'... See more
Never received robot vacuum I purchased. They gave me two different tracking numbers. One was so old it had expired and the other was not associated with my name which means I was unable to get a char... See more
While ordering my hoover I made a mistake on line and ended up with 2! Immediately Oryzom spotted the duplication and wrote to assure me that one order would be cancelled and my £ refunded. So nice t... See more
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It’s easy to follow the payment process
Stray away from this company
Stray away from this company, its not us based. The only time you hear from someone is when they are charging you card. Other then that best of luck no phone number and no response from the website email and even their contact us has no response.
DONOT SHOP with them.
The vacuum I got 1. came extremely late, and 2. I ordered a better one from them and it got here sooner, obviously id like to return the 250.00 one and to no avail.
The product sent was a Honiture V8 pro…
The product sent was a Honiture V8 pro and I ordered Oryzom v3 pro. Customer service support email did not respond to my request for a return authorization. I am disputing charges with my credit card company and reporting to BBB as well as Attorney General.
It doesn't get a star at all
It doesn't get a star at all.
Don't believe the advert - they don't communicate with the customer and then send an inferior vacuum that hasn't been ordered.
Trying now to get my money back.
Fraud
Product not as expected. Ghosted by customer service when refund requested. Reported for fraud.
Scam You can not send anything back
You can not send annything back. no respond of the organisation. Dont bay there
Very easy and simple process
Post sales service is non-existent with…
Post sales service is non-existent with no response after numerous attempts to contact them.
I ordered cordless vacuum and battery…
I ordered cordless vacuum and battery and filters but recieved nothing so far i wrote many emails but no correspondence
Zero stars
One star otherwise couldn’t write this review but I wouldn’t give any stars. Was easy to order that’s were it stops. Ordered vacuum they sent a different one emailed them they said it’s the same but different🤯. Then asked for vacuum I ordered or a full refund ain’t heard nothing since. Think I’ve been scammed and it’s a SHIT company steer clear.
SUSPECTED SCAM …
ORYZOM UK SUSPECTED SCAM placed an order on 22nd June. I sent 4 followup emails. NO replies.
Looked up the best cordless vacuum…
Looked up the best cordless vacuum cleaner and Oryzom came up top’s.
Ordering was easy
3 to 5 days delivery!!!!
Still waiting THREE WEEKS have passed.
Emailed several times
NO Response
Just wondering if I’ve been had 😡
Professionell!
It was nice to get fast information…
It was nice to get fast information about the best product, easy to pay and promised quick deliveries
Was looking for 4 steel vacuumcleaner
Was looking for 4 steel vacuumcleaner. The Oryzom came out best
according to Consumentenbomd test. Looked it up online, found the website and ordered it. Took me no more than 3 minutes
Purchase was really easy and quick.
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