Oscillot Reviews 566

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality, aesthetic appeal, and effectiveness in containing pets. Many found the ordering process straightforward and easy to navigate, with some highlighting the exceptional range of sizes and clear purchase options. The installation is generally described as easy and manageable, even for those without professional help, and the overall user experience is highly positive. However, some people were dissatisfied with the delivery service, experiencing delays, incorrect tracking numbers, or unexpected import taxes. A few other people also felt that the product, while effective, was quite expensive, and some noted minor issues with color matching for certain components.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many praising its quality, ease of installation,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, solid, and... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising prompt and quick... See more

Order

Consumers find the ordering process to be positive, with many describing it as easy, clear, and seamless,... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product, quite easy to install and much more aesthetic than other solutions on the market. Ours needed a bit of adaptation since the fence is not always leveled, has some horizontal boards which... See more

Company replied

Rated 5 out of 5 stars

Information on website was clear and easily understood. I went to my local installer, Cat Runs WA, and they helped with measuring to make sure I ordered the correct amount of Oscillot. The product... See more

Company replied

Rated 5 out of 5 stars

The process was really straightforward and explained in a friendly way. The instructions were easy to follow, and the package was beautifully prepared. Plus, it arrived sooner than I thought! I abso... See more

Company replied

Rated 5 out of 5 stars

We absolutely love the oscillating rollers. I’ve had netting before to keep my cats in my yard and hated it, cobwebs forming, debris getting caught in it.. The rollers blend into the fence and is bare... See more

Company replied


Company details

  1. Pet Supply Store
  2. Fence Supply Store
  3. Hardware Accessories Store
  4. Pet Store

Written by the company

Available in easy DIY Kits & suitable for most fence types, Oscillot® is the safe, effective, simple way to keep pet cats contained to their yards. This revolutionary cat containment system is designed for DIY installation to existing fences(at least 1.80 metres in height) including metal, timber, masonry, vinyl and composite fencing to keep pet cats safe and prevent them from roaming beyond the fence line. Oscillot® consists of a series of four-bladed aluminium Paddles designed for installation running consecutively the length of the fence line between Post Kits containing bearings. When a cat tries to jump and scale the fence, they place a paw on the paddle, which then spins; the cat cannot get traction and falls safely back to the ground. Oscillot® is fast-becoming the first choice for cat owners in Australia, and across the world, because there are no wires, no cages and no netting, it is cat friendly ,unobtrusive and can turn most fences into a cat proof fence, easily and cost effectively. Oscillot® is an ideal choice for cat owners wanting to keep their cat safely contained without compromising the aesthetics of their yard or fence.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

566 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 4 out of 5 stars

Backyard Game Changer

The Tree Guards are the best! Haven’t found anything else that stops my cat from climbing trees & it means he can go out into the backyard stress free. What would make these cones even better is having more columns of slits for a tighter fit when joining two cones together.

August 2, 2025
Oscillot logo

Reply from Oscillot

Hi Chloe,

Thanks for your review. We are glad to hear that the Tree Guards have worked for your cat! We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars

It looks great but has not been tested…

It looks great but has not been tested since birds nest is gone.But I am leaving it up for next year.thankyou

May 22, 2025
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Reply from Oscillot

Hi Sheila,

Thank you for your feedback! We are glad to hear that you are satisfied with the system :) If you ever have questions about installation, just send us a message through our website contact form with your name and order number - we will be glad to help.

Rated 5 out of 5 stars

Installation straightforward and easy

I found the installation process to be fairly straight forward although it would have been much easier if there was an included template to mark the spot for drilling the holes. One could then mark up confidently that the mount will be well placed. Otherwise it was an easy straight forward installation onto a brick patio wall and it has done the trick as our two climbers have not gotten out since.

July 15, 2025
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Reply from Oscillot

Hi Raymond,

Thank you for sharing your experience! We are happy to hear the installation went smoothly and that the system is keeping your cats safe and secure. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars

As described…

Product was well made as described initially I took long to come but it was worth it let’s hope the product works

June 24, 2025
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Reply from Oscillot

Hi Deborah,

Thank you for your feedback. We are glad to hear that you are satisfied with the quality of the system. We sincerely apologize for the delay that you have experienced. We truly appreciate your purchase and hope that Oscillot will serve you well for many years! Please do not hesitate to reach out to us in case you have any questions or issues. We would be happy to help you.

Rated 5 out of 5 stars

Good customer service

Ordering from the site was easy. They even contacted me to let me know there would be an extra charge for customs fees and asked if I still wanted to complete the order.
There was also a delay in shipment due to the fence brackets being backordered which was also communicated to me.

July 15, 2025
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Reply from Oscillot

Hi Donald,

Thank you so much for your kind feedback! We are really glad to hear that you found the ordering process easy and appreciated our communication. We always aim to keep our customers informed every step of the way. We very much hope that you are happy with the system and it will serve you well for a long time :)

Rated 1 out of 5 stars

Caution for UK buyers.

Ordered start of June and still have not received my complete order

Nearly 7 weeks now.
No end in sight. I have a feeling they are struggling with cashflow as most reputable companies would send out missing parts then deal with the courier these won't.

I have tried my best to be patient. There is no telephone number to speak to support
And I have had to do all the leg work to connect the company with the courier.

Honestly it has been a complete disaster
And would urge anyone in the UK not to go through the same stress I have.
As if something goes wrong they will not fix it you will need to.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very good and relyable service

Very good and relyable service, everything went smoothly and without any problems. Will use this product again.

June 30, 2025
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Reply from Oscillot

Hi Victor,

Thank you for your wonderful feedback. We are happy to hear that you found our service reliable. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 4 out of 5 stars

Very good product but expensive

Very good product but expensive. You could probably do a similar thing with some stuff from Bunnings. It is however a really good product and easy to install.

May 7, 2025
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Reply from Oscillot

Hi Shameer,

Thank you for your feedback. We are glad to hear that you found the product to be of high quality and easy to install. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 1 out of 5 stars

My purchase hasn’t been delivered yet.

My purchase hasn’t been delivered yet. I called the delivery company but the tracking number provided is incorrect, that’s why I’m unable to track it myself. I can’t find a phone number to call Oscillot. If someone could please call me to advise where my purchase is.

July 8, 2025
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Reply from Oscillot

Hi Kathryn,

Thank you for your feedback. We are sorry to hear that you are experiencing difficulties with your delivery.

Please know that we are always ready to help via email, and we are already in touch with the delivery service to clarify the situation. We will follow up with them as quickly as possible and keep you updated.

Thank you for your patience - we will make sure this gets resolved promptly.

Warm regards,
Team Oscillot

Rated 5 out of 5 stars

Exceptional customer service

The customer service I received was exceptional. Since I was ordering from Canada I knew there would be Duty payments required. Before processing my order, they went above and beyond by reaching out to me to see if I knew that I had to pay duty. They got me a quote on what the estimated Duty would cost me so I could decide to proceed or not proceed with the order. They were super quick in responding to all my questions!!

April 25, 2025
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Reply from Oscillot

Hi Carmen,

Thanks a lot for your kind feedback! We are really happy to hear that you had a positive experience with our team. We always aim to ensure our customers are well-informed upfront, and we are glad we could provide the clarity you needed.

If you ever have any more questions or need further support, please do not hesitate to reach out. We truly appreciate your purchase and hope that Oscillot works wonderfully for you in Canada!

All the best,
Team Oscillot

Rated 5 out of 5 stars

Very good quality product

Very good quality product. Looks good on top of the fence. Cats haven’t tried to escape yet so we haven’t really seen it in action!

April 25, 2025
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Reply from Oscillot

Hi,

Thanks so much for taking the time to share your feedback. It is great to hear that you are happy with the look and quality of the system.

Rated 5 out of 5 stars

Very nice product, easy to install, discret and efective.

Good communication with the manufacturer, responsiveness and reliability.

April 25, 2025
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Reply from Oscillot

Hi,

Thanks so much for your lovely feedback! We are happy to hear that the system is working well for you and that the installation was easy. It is also great to know you found our communication clear and reliable - we really appreciate that.

We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 4 out of 5 stars

delivery was quick intaltion was …

delivery was quick intaltion was good seem to keep young cat in she sit looking at it rather expensive but looks alot neeter on fence i will say

April 24, 2025
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Reply from Oscillot

Hi Cheryl,

Thanks so much for your feedback. It is great that the system is already working to keep your curious young cat safe. If you ever have any questions or need assistance, please feel free to reach out. We are always happy to help.

Rated 5 out of 5 stars

Able to update order once placed

Able to update order once placed, good communication.

June 23, 2025
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Reply from Oscillot

Hi Christopher,

Thank you for your feedback. It is great to hear that you were happy with the communication throughout the process.

Rated 3 out of 5 stars

Good product but ridiculously…

Good product but ridiculously overpriced.

June 23, 2025
Oscillot logo

Reply from Oscillot

Hi Carl,

Thank you very much for your feedback. We are glad to hear that you are satisfied with the system. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars

These work!!

These work!!! We were struggling because our kittens had figured out how to climb trees and that was creating some huge problems. These are awesome. Thank you, Oscillot!!

March 10, 2025
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Reply from Oscillot

Hi Khristin,
Thank you for your feedback! We are glad to hear that the system has worked for your kittens! Thank you for trusting us to help keep your curious little explorers safe! Please do not hesitate to reach out in case you have any questions in the future.

Rated 5 out of 5 stars

Skilled

Skilled, professional service and personalised approach, I am very satisfied

June 18, 2025
Oscillot logo

Reply from Oscillot

Dear Elvira,
Thanks a lot for your feedback! We are really glad to hear that you felt supported throughout the process. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 5 out of 5 stars

Very satisfied

Had a problem with the first cat fence that arrived, but gal at Oscillot walked me through how to resolve it. Very satisfied now.

February 24, 2025
Oscillot logo

Reply from Oscillot

Hi Lori,
Thank you for your feedback! We are glad to know that our team could assist you. We truly appreciate your purchase and hope that Oscillot will serve you well for many years!

Rated 4 out of 5 stars

It appears we have a happy ending soon

This is my 3rd review on Oscillot and I'll update my experience. According to Rob, who's in charge and bending over backwards to resolve the problem, it seems to have been an issue with an incorrect tracking number from Allied Express. So I haven't been scammed and I'm confident of receiving the product very soon! Rob's manner, and his help in explaining the problem, plus his communication with me was clear, sincere and very reassuring. Thanks Rob - my faith is restored!

June 17, 2025
Unprompted review
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Reply from Oscillot

Dear Marlene,
Thank you for your honest and thoughtful update. We are very glad to hear our team was able to clarify the situation. Your trust means a lot, and we look forward to getting your order to you shortly.

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