Easy online ordering, beer lives up to description & is excellent. I wanted a west coast style IPA that dropped clear, not like orange juice. Ossett had 2! These are now go to summer beers for me.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ossett produce first class beers. The ordering and delivery service is first class. Contact that I have had with customer service has always been fast and reliable and the team are first class.
They have very good products , with regard to their Beers. Being from West Yorkshire, I know them well. Exceptional Pubs. I have recently ordered from their shop on the website. All good, but rec... See more
Great beer from Ossett. I recently ordered four beers from Ossett, King Rat,Lush, Silver King and Excelcius. This was my second order of these beers, and I found them just ss enjoyable second time... See more
Company details
Written by the company
Ossett Brewery stands for modern brewing and a quarter century of fierce independence. It’s brewing steeped in passion, and beers that have stood the test of time, but never once stood still. From a pioneering brewpub, to an unrelenting powerhouse, this was craft before we ever called it that.
Contact info
United Kingdom
- ossett-brewery.co.uk
4.5
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is non existent
Customer service is non existent. I complained as I huge fan of their beers.
The response was one of nobody else has any issues so please see refund policy. Yes I was outside my 14 days but please,,,,, we are drinkers of your beer and have been for many years. To refund me £33 as a company would have gone miles. But instead they declined,as we need to accept the goods….. even though it was horrible.
Unbelievable and I wont be drinking their beer anymore!
June 5, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.