Bought ties, bowties and pocket squares for the whole grooms party and happy with the product. The free pocket square and socks are a bit pointless if they are not a matching colour to the tie. I got... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
OTAA is a handmade necktie specialist and luxury shirt maker, dedicated to crafting meticulously hand-stitched ties and premium tailored shirts that redefine sophistication. Every necktie, from classic designs to skinny ties, bow ties, and knitted ties, is crafted by hand using premium fabrics that exude timeless style and durability. Our luxury shirts are tailored to perfection, designed to complement our handcrafted ties and elevate your wardrobe with a sharp, modern fit for any occasion—whether it's the boardroom, a wedding, or a black-tie event. OTAA’s commitment to craftsmanship has earned global recognition, with Fox News calling us “The Best Ties in the World,” GQ stating “OTAA has got pretty much every style of tie you could dream of,” and the Daily Mail highlighting us as “The brothers who have made it their mission to smarten up the average Aussie man.” HuffPost describes OTAA as “chock full of quirk, and customers love it.” With fast shipping, premium quality, and a passion for detail, OTAA delivers unmatched excellence in handmade neckties and luxury shirts. Elevate your style with a brand that blends craftsmanship, originality, and refinement—because looking sharp is a way of life. Visit www.otaa.com to discover more.
20 Columbia Court, Dandenong South, 3175, Melbourne, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered the tie for my son and it was delivered earlier than expected. The packaging was beautiful.

Reply from OTAA
Fast delivery, high quality product. Will definitely be ordering again!

Reply from OTAA
I gave the cufflinks from order 435422 to my husband for our 30th anniversary. He loved them. He wore them 2 times and one of the broke. I went online to file a replacement order the week of December 1 and have heard nothing back. That is what went wrong.
I emailed the company after submitting this review explaining what I wrote. I promptly got a reply about a replacement pair being sent at no charge. THAT IS CUSTOMER SERVICE AFTER THE SALE!! Way to turn this around OTAA!!!!!!!

Reply from OTAA
I’ve brought ties from Otaa a few times but this time Brought a long sleeve shirt for my son, very risky as he is a 3XL but turned out perfectly. Shirt fitted him perfectly and looks very smart. Lovely fabric and well made. So happy .

Reply from OTAA
Ordered in an uber with the greatest of ease on the way to my daytime habitat, though unfortunately delivered a day late for the first opportunity to look my sartorial best (due to the lackadaisical efforts of our national postal service?), this pair of ties are ready for my next hit out. Replacing one released to the dark in the wilds of Alberta, and the other to match the pocket square I happened to have.

Reply from OTAA
I ordered two bar ties for my husband and yes, the product is great! Exactly what I wanted for him and what I expected. What makes this company stand out though apart from their good quality products is the creativity, uniqueness, hospitality and service. Is not just any other company. Shopping on their website is indeed an experience. OTAA is doing it right! Shopping here makes it feel like talking to long time friends. I will shop here again for sure, not just because I can get what I need for my husband but because it feels right, it feels safe, and ...is sooo much fun! hahahah Thank you for helping me though all the hoops with my delivery, great customer service and hospitality from Ben. I loved the product, the packaging and everything in between! Thank you!

Reply from OTAA
The ties and pocket squares were exactly as described. They look great!
Your emails are top notch!

Reply from OTAA
Great material, great service BUT guys come on your collars are ghastly. They are straight out of the sixties. Can we have a collar option. Then you get 5 stars one collar type is not an option for everyone

Reply from OTAA
Everything OTAA does is ineffable

Reply from OTAA
It was a quick, easy, and fun experience from start to finish. I had no issues getting the pieces, and sizes I was looking for.

Reply from OTAA
Awesome Company, Awesome Customer Service, Fantastic Products, Have Purchased Before and Not Had A Problem With Anything, Super Speedy Shipping, Perfect Packaging, Repeat Buyer, Highly Recommend, Thankyou!

Reply from OTAA
The bowtie was the perfect color and the material of good quality. I will certainly will check out the endurance of this tie at my granddaughter's wedding.

Reply from OTAA
I only buy from OTAA. My floral ties are stunning.

Reply from OTAA
I ordered what I thought were refolded pocket squares, what T got was 4 squares of unknown fabric that are a pain in the ass to fold. In the states we call this false advertising.
Please take me off your email list!

Reply from OTAA
This order exceeded expectations in every way: quality product, superb customer service, and faster than expected delivery.

Reply from OTAA

Reply from OTAA
Great purchase experience!!

Reply from OTAA
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.