Robert Oulsnam and Company  Reviews 

Karen Clifton was very helpful showing us around the property

I shall be forever thankful that I found Vicky and the team at Oulsnam Redditch. Today, we complete on our house sale in Rubery after 9 painful months on the market with another agent, Oulsnam were a breath of fresh air. The service offered was impeccable, honest and they delivered. Within 5 days of being on the market with Oulsnam, I had 4 booked viewings, all conducted over a weekend with Jeff. Jeff was fantastic with the viewings and taking people around with knowledge, friendliness and consideration. He kept me informed about how they each went, something that I completely lacked from my other agent. By the end of the weekend, after 4 viewings, I had 3 offers on the table! Absolutely amazing!! Vicky and the team achieved exactly what they set out to.
During the sale, Elisha and Debbie have been attentive and always on hand to take it through to a smooth completion. A wonderful team at Redditch, sincerely thank you! Id highly recommend.

Just sold my house with Oulsnam and Co. Kings Heath, the team are excellent.
I was a little apprehensive in the beginning about the whole process but Michelle gave me reassurance that they would manage everything on my behalf from the start. The photos Georgie took were great quality and really showcased the house at it’s best, and both she and Alison were fabulous with viewings and keeping me informed every step of the way. Regular updates were provided giving details of the current property market which were useful too.
Overall I am very pleased with the service provided, the team are professional with a friendly approach, and I would certainly use them again.

I contacted Oulsnam as many properties around mine had sold quickly for a good price.
The valuation was surprising, and much more than I had expected, I had fast viewings and an initial over priced offer, which was withdrawn a couple of weeks later.
Undaunted the agent pressed on keeping me in the loop at all times, finances generally were not good, the oil price’s rose, and dreadfully wet weather all conspired against us, but Oulsnam kept me going, luckily I had the time to allow for these set backs, dozens of viewings later, and a reduction in price, saw a cash buyer, essential as part of an extension was only of single brick thickness, unknown to me, but difficult as far as a mortgage was concerned.
Much negotiation later led to a firm offer and a sale.
Oulsnam supported me and kept me buoyant throughout the process, all the Agents were very friendly and positive, which led to an eventual sale I’m sure.
A wonderful team, with an excellent leader.
Thank you.

The Staff especially Georgia were extremely helpful. We had a great response from them all when we decided to sell our property through Robert Oulsnam. They ensured it all went well and we were very happy with the service given.
Thank you all so very much. We are now in our new for ever home working hard to get it how we want it.
Regards David &Karen

Great viewing experience with Sadie.
Showed me a property twice, with very short notice given to the office. Very helpful, polite, good constructive comments about the property and location.
Emma in the office was also extremely helpful in organising the viewings and answering my questions quickly
Have booked a third viewing to take my daughter to see....

The lady that showed me around, Karen Clifton was friendly very helpful took time to show me the properties and answer any of my questions and concerns

Sadie-Jayne Wragg is incredible! She made us feel comfortable while helping us explore our options ensuring us a bright future! She took her time ensuring our experience with the bromsgrove branch was successful!

Excellent customer service.
Prompt responses to questions and queries.
So supportive,proactive with advice and information throughout the sale of our property.
Special mentions and thanks to Debbie,Vickie and Elisha.
Would highly recommend the team at Redditch.

We would just like to thank Ron Cashmere who has been excellent throughout the sale of our house. Top drawer in his commitment and always went that extra mile. Whatever we asked of him Ron was always willing and he wanted us to succeed. Can't thank Ron enough. Oulsnam as a company are 2nd to none.

Oulsnam's estate agents were very professional, courteous and fast to reply to everything we asked of them when selling our property. Our dedicated agent was Angela who was everything expected from an estate agent. Alongside the sale of the property, we also had the probate process running at the same time. Particular issues were handled with a very caring attitude. The family would like to thank Oulsnam's and in particular Angela for everything they did for us, from the fantastic sales brochure to regular visits to the property during the sale process. I have no hesitation in recommending Oulsnam's for their wonderful services over the last 4 months.

Was shown round a property by Jeff Field and he was a great help. Knowledgable about the property, polite and professional. Took time to explain everything and said he would follow up the further questions I had once back in the office. A very positive experience. Pleasure to meet him.

They're liars. In March 2026, they told me a terraced house in Cedar Rd had gated access, or a right-of-way (ROW), to & from the rear garden. It was in writing, told verbally & confirmed on two viewings. There was no ROW. During the buying process my lawyers told me no such ROW existed. The ROW was reciprocal for houses either side to carry out maintenance. In other words no ROW for taking out your garden rubbish. I pulled the sale. I am now taking Oulsnam & the seller to court to recover the £1286 these lies have cost.
This is a reply to Oulsnam's response. Yes you did deceive. There is no ROW. & Oulsnam knew there was no ROW, but still lied. The reason, a gated access is a valuable selling point.

An incredibly difficult sale conducted with patience and professionalism by all in the Moseley branch. Without their support and positivity I might have taken the flat off the market and despaired! All a success in the end!

Oulsnam were very friendly and professional in supporting the sale of our house and Emily Perks at the Northfield office was especially helpful, particularly as we were not locally based and Emily managed all the viewings and issues seamlessly

We had a great experience purchasing our home through this estate agency. The whole process went smoothly, and we were kept informed at every stage. Anna was especially helpful throughout the process, always happy to answer our questions and provide support whenever we needed it. We are very pleased with the service we received and would happily recommend them to anyone looking to buy a home. Thank you for making the process as stress-free as possible.

We had a great experience buying our new home through Oulsnam in Kings Heath. They made the entire process incredibly straightforward by facilitating and supervising all the property viewings completely to our convenience. When it came to the critical stage, their team expertly assisted in negotiations with the vendor to ensure we successfully achieved the purchase.

The staff throughout the process here were great, Michelle, Georgie and Alison all helped us with what became a difficult sale with our upward chain causing delays. They helped with getting communication with solicitors and were always on the end of the phone if needed for reassurance or guidance. Very pleased with the experience with them and everything they did for us. Would recommend.

Just wanted to say a massive thank you to all the team at the Northfield branch, special shout out to Amanda and Martin.
After 12 months and 4 x house sale we finally got there
, the team were patient professional and always kept us up to date, would highly recommend 👏🏻👏🏻👏🏻

I was completely over whelmed by the process but oulsnam kingh heath georrgie and all staff made it an obsolete breeze they were incredible patient taking the time to answered every single one of my question with out making me feel rushed i am glad to recommend them