I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to re... See more
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See what reviewers are saying
I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied. They w... See more
I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within o... See more
I have contacted company and they promised me to sort it out my problem and so they did, big thank you to Jose who was thoughtful, kind to cancelled my account and made a refund. Regards Ella
4.3
Excellent
232 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good enough
March 19, 2025
Unprompted review
Good Customer Support by Kai
March 19, 2025
Unprompted review
I lost money due to their false…
I lost money due to their false advertisement on social media. They lure you to register without you knowing what you are getting into. They sent mail to me to review them and give them 5 star on Trust pilot in order to get my refund.
When I checked their website, it's totally different thing and you would see outrageous prices on items that their quality is really questionable.
Beware and don't get scammed by this company like I did.
March 6, 2025
Unprompted review
Satisfactory service
They give beautiful services especially Emerald from escalation team. She gives a satisfactory performance. Good job team
March 5, 2025
Unprompted review
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue,I greatly appreciate the effort put into helping answer my questions
March 3, 2025
Unprompted review
Eugene is in touch and help to solve…
Eugene is in touch and help to solve the issue
March 3, 2025
Unprompted review
Eugene is in touch and helping to…
Eugene is in touch and helping to resolve the issue.
February 28, 2025
Unprompted review
My concern was handled by Kate promptly.
My concern was handled by Kate promptly.
February 6, 2025
Unprompted review
I cancel my subscription before the…
I cancel my subscription before the date that they needed to charged me and i thought it will be fine but no they stil charged my card
February 3, 2025
Unprompted review
My experience
I had unfortunate experience with the company but really amazing service from an agent named Lenor who solved my issue very quickly and professionally.
February 2, 2025
Unprompted review
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue.
January 27, 2025
Unprompted review
So interesting deal !!
So interesting deal !!
Amazing !
I'm so grateful
🙏Imani
January 6, 2025
Unprompted review
I want to cancel thi I'm not sure how I…
I want to cancel thi I'm not sure how I signed this, please cancel
January 20, 2025
Unprompted review
Thank you Emily for responding back to…
Thank you Emily for responding back to my query and resolving it .
Good afternoon Emily I never got my refund as promised by Emily, I am rating her 0.
January 2, 2025
Unprompted review
Daisy reached out to me on…
Daisy reached out to me on discontinuance of service. assisted in the process.
January 13, 2025
Unprompted review
Customer assistance for cancelling account
Kate was very helpful and gave clear instructions on how to cancel the subscription and will secure that no extra charges will be made at my expense.
January 12, 2025
Unprompted review
Fast and adequate assistance
Provides adequate and prompt assistance to customers, even offering exceptions. My concern is resolved in less than 24 hours after I contacted customer support.
January 10, 2025
Unprompted review
Good customer service from Marshall
Good customer service from Marshall. Very fast and efficient response to my initial enquiry.
January 10, 2025
Unprompted review
Thanks for the help Kenny
Thanks for the help Kenny. My concern was given immediate attention.
January 8, 2025
Unprompted review
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