During my shopping I had a problem with the payment. I wrote to the webpage and they answered really quickly trying to fix the issues. It took a few days and various e-mail exchanges but during the pr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you so much Nicholan for your assistance. I managed to get my refund after I was told that the T&Cs for the membership doesn't allow refunds. Nicholan came to my rescue keep up the good services... See more
I'm happy with the service and the deal I got from the company. And so far, the only thing I did not like was that I was not refunded as yet, for something that I unsubscribed well before you renewed... See more
I got scammed through a false advertisment on Facebook,ended up with a VIP subscription on their Site and after 3 days they wanted to charge again another 70 Euro so I had to block my card.Tried to r... See more
4.1
Great
155 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
After many months I have been offered a…refund
After many months I have been offered a refund, I had forgotten all about, so pleased to get an update and closure and refund.
October 26, 2024
Unprompted review
Becks was a positively responsive and…
Becks was a positive responsive and professional customer service personnel and helpful service was offered with respect.
Thank Becks.
Xoxo, sending love. 💕
October 24, 2024
Unprompted review
Good company
September 12, 2024
Unprompted review
I was given the best customer care
I was given the best customer care, and was handled with care.
October 3, 2024
Unprompted review
Does anyone have an email address as…
Does anyone have an email address as they have taken money from my bank account and now I can’t track the order. Unable to make contact
September 30, 2024
Unprompted review
Good Customer Service
I received great assistance and customer service, my issue was addressed!
August 18, 2024
Unprompted review
Great customer support
September 20, 2024
Unprompted review
They have took money from my account…
They have took money from my account but they say it's for a phone but it's not its a garden hub place but how do you get them to refund the money and what is there email address I cant get hold of the company or email address
September 19, 2024
Unprompted review
Fantastic customer service
Fantastic customer service, quick response and all round fabulous service.
August 22, 2024
Unprompted review
Great service
November 13, 2023
Unprompted review
This “company” tried to take more money…
This “company” tried to take more money from my account without my authorisation I tried to purchase something from Facebook ad ( NEVER AGAIN) which wouldn’t go through I lost £2.00 and then a day later a payment of £6 was taken from my account lucky enough I got notification and blocked them and got it returned I dread to think how much they would have carried on taking if I hadn’t noticed
August 22, 2024
Unprompted review
customer service
Their customer service is great they answer your questions very quick and helpfull.
August 22, 2024
Unprompted review
A very understanding company
A very understanding company. My problem is solved.Thanks. Derya Sara Atsız
July 19, 2024
Unprompted review
Took 2 payments from me when I never subscribed.
When I noticed two transactions on the same day from this business that I had never heard of let alone subscribed too I was very angry. I tried to resolve this issue via online chat and was told I couldn't get a refund even though I never joined to start with. I was told my account would be deactivated and no more money would be taken from my account. Not even 1 hour later did not one but 2 transactions leave my account again. I was not a happy girl. I gotta back onto online chat and voiced my opinions quite forcefully. I then put it from my head until today when I received a really thoughtful and kind email from Zoe in the Escalation team sincerely apologising for the mistakes made at her end and is going to issue me a full refund. Thank you Zoe for addressing this stressful issue. I really appreciate the refund and the fact you took the time out to fix this issue. Warm regards. M. Sheehan
February 23, 2024
Unprompted review
They resolve the issue and gave me my…
They resolve the issue and gave me my money back
April 3, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.