Design chair was as expected, well packaged and in good quality. The delivery time was longer than announced and news on that delay came late. Although they did announce delivery a month ahead and acc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Really great service! I bought a chair online and they delivered it a couple of days later. I had it sitting in a box for a month or more as my office space was not ready. I was then putting the chai... See more
Company replied
Next day delivery was indeed next day delivery. The chairs we bought were well wrapped and packed, it took me longer to unwrap than to construct the chairs. Although replicas it seems good enough qual... See more
Firstly I had to wait quite long for this chair. The delivery date was changed three times. When it arrived there was no assembly manual. The quality of the chair itself is questionable: the paint s... See more
Company replied
Company details
Written by the company
We are very happy to welcome you to OurEdition.com. OurEdition.com has been created for the love of furniture. We aim to help you find your dream interior.. Choose from our carefully selected collection and create the interior of your dreams. We buy our products straight from the supplier, so we can guarantee superior quality and quick delivery.
Contact info
Netherlands
- ouredition.com
Shame for deliverance time
Nice chairs. Good price.
Pity you have to stay home all day for deliverance because their system is not so advanced they can size it down to two hours you can choose yourself like many other companies do.
April 9, 2017
Unprompted review
As described and agreed 🙅🏿♂️
April 3, 2017
Unprompted review
Great products!
Fast delivery, products are nice and overall a very good experience!
January 30, 2017
Unprompted review
Good company
This is a trustworthy company that delivers as promised
January 29, 2017
Unprompted review
Couldn't ask for better
Excellent service delighted with quality of product really couldn't ask for anything better and superb value
January 12, 2017
Unprompted review
Panton s chair white
Perfect chair so beautyfull and totally in love with it. I Will recemend furnaround.com as verry helpfull and trustfull! Fast shipping included!
January 2, 2017
Unprompted review
Too early
Funny to ask for a rating when the ordered goods haven't even left your premises and the delivery date is moving forward and forward.....
December 18, 2016
Unprompted review
Eames DSW/DAW - near perfection
Bought 6 chairs from Furnaround. Delivery was very quick, items were very well protected and arrived in immaculate conditions.
November 7, 2016
Unprompted review
Trustworthy company, they actually do what is promised!
We bought a repica Eames Lounge chair. We found out that there are numerous companies selling replica design furniture. We checked reviews beforehand and we read some worrying stories. Not with furnaround however, so we bought our chair there. And it proved to be the right choice. Beautiful chair, delivered on the exact proposed day, we were even allowed to pay after delivery. Excellent service, excellent experience. We can certainly recommend furnaround.com.
August 8, 2016
Unprompted review
excellent
I bought 2 chairs but I had to return them because the colour did not match our interior. The quality of the chairs was very good.
Returning was easy; fast and professional.
August 8, 2016
Unprompted review
Excellent Service!
I ordered 5 chairs to The Netherlands, customer service was excellent and the quality of the chairs is great. Will definitely buy again from them.
Thanks!
July 16, 2016
Unprompted review
Very friendly, nice and proffesional service !
Furnaround.com has helped me even I wasn't a client. They send me a set of caps for mij chair for free !
July 13, 2016
Unprompted review
Greatband fast service!!
Recommand it to anyone; great service and awesome products!!
July 7, 2016
Unprompted review
Excellent product, excellent and easy ordering and superfast delivery!
There is nothing wrong with your beautiful country and ÿour way of doing business with those overseas people, despite "the Brexit. I love your furnnaround.com website and your excellent service. Thanks
June 24, 2016
Unprompted review
Little communication very slow delivery
I orderen April 20th, with their site stating delivery 4-6 weeks.
Now June 20th (8 weeks +) no delivery, expected in 9 days.
PS On their site the advertise with delivery of 2-4 weeks.
........
June 23, 2016
Unprompted review
Reply from Ouredition
Hello Erwin,
Thank you for your feedback.
I am sorry to hear that you've had a bad experience with the delivery time of your order. We advertise with fast shipping for stock products. The estimated delivery time of your order, as mentioned on your order confirmation, was 6 weeks. We experienced a delay on the transportation overseas and we can see that this hasn't been communicated to you.
Our sincere apologies for this. We have sent you a compensation for the occurred situation by e-mail and hope that you are satisfied with our company and service in the end.
Sincerely yours,
Team
Bad quality, bad service, BAD EVERYTHING !!!
After i received a damaged chair, Furnaround offered to send me a new one.
Initially i was summoned to pay the chair. Of course i will not pay for a damaged chair.
The second chair i was being sent after 5 weeks was damaged as well. The rear seat cushion was broken out of the frame.
5 days after i received THE SECOND BROKEN chair i was informed that i had not paid the bill and extra costs were charged.
Furnaround: your service is absolute RUBBISH and not respectful to your customers. I will order my Eames DSW chairs at a company that will not make such a mess and irritate and disrespect their customers.
June 16, 2016
Unprompted review
Reply from Ouredition
Beste Pascal,
Vervelend dat u zo'n vervelende ervaring heeft gehad met DHL.
Uiteraard willen wij dat de order zo snel en zo goed mogelijk bij u bezorgd wordt.
We gaan direct contact opnemen met onze account manager bij DHL om te kijken wat er fout is gegaan en waarom er niet aan de afspraken is gehouden.
Wat betreft u zending, ik ben nu in contact met DHL om deze alsnog zo snel mogelijk bij u te leveren.
Team
FJ
Fast delivery and very good products!
Fast delivery and very good products! I would recommend this website to anyone!
May 23, 2016
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.