Ordered curdsnacks, fast delivery, but need to drop one star, as recent delivery didnt keep cool enough and curdsnacks arrived squashed and warm, one ice pack is not enough to keep products cool, if d... See more
Company replied
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very speedy delivery, great communication, arranged delivery just when I was in. the items were packaged very good, ‘kārums’ is my absolute go to latvian snack and I was worried how it will handle the... See more
Everything I ordered came much quicker than I expected, super amazed by that! One thing to keep in mind though, make sure you’re there to collect the parcel, especially if you get frozen goods, they d... See more
Definitely recommend ordering from this shop and I will be ordering again. Products were well packed all in good condition and delicious. Wish maybe some expiry dates were more in future . Shop could... See more
Company replied
Company details
Written by the company
Online Grocery food store from Latvia, Lithuania, Estonia, Russian, Bulgaria and more.
Contact info
United Kingdom
- 07462 125538
- info@ourfood.uk
- ourfood.uk
4.6
Excellent
142 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Quick delivery and very good customer…
Quick delivery and very good customer service. Was so glad to find this shop just before Christmas. Definitely recommend ordering from them! 😊
December 22, 2021
Unprompted review
This is my 3rd time shopping with…
This is my 3rd time shopping with ourfood.
Fast delivery, good products.
This time a bit disappointed - my piparkukas- gingerbread arrived all crashed.
December 14, 2021
Unprompted review
Very good
Everything just fine, pretty fast delivery and good products. I ordered just sweets and it was with good expiring dates not like in some local Eastern European shops.
December 12, 2021
Too customer service
So nice to be able to order items from my country that I otherwise don’t have access to.
Customer service is top par as well. They do everything to make sure that I receive the best quality food. I ordered over the weekend. Instead of sending out my items straight away and have them sit at a DPD depo over the weekend, they let me know they’ll send it out first thing Monday morning so my dairy products are fresh. 5/5 stars!
December 10, 2021
good food and deliveri good is well.
December 7, 2021
Thank you, for good quality products, and customer service!
Thank you, very much Ourfood! I’m receive my parcel early, and good quality! With kind regards Gunta
December 1, 2021
Excellent service.
Excellent service. Came quickly, faster than I expected. Got wrong wrong items that I ordered but they responded quickly when I reached out and we're very kind and sorry about it, and said that I can keep the items and that they gonna send out right ones, which ones came again quickly. So, I am super happy and will be ordering more when I will need something. 100% recommend.
November 11, 2021
Very good service
November 4, 2021
Very well and professionally packaged
Very well and professionally packaged, good quality products,fast delivery. Definitely recommend.
October 26, 2021
The best delivery ever
October 18, 2021
Excellent service.
Excellent service.
It’s was mine first time experience with outfood store.
All products has been well packed, even cold products has been packed with a cooler bags inside, the price is good, quick delivery.
If you have a question they very quick reply on messenger.
October 17, 2021
Unprompted review
5 stars without thinking
I gonna give all 5 stars even there was some things missing in first delivery, but anyway i got them later on. But i guess it was not "Ourfood' foult but delivery company UPS foult. Very nice support team, answerd quickly, without any problems.
Just keep going like that
October 16, 2021
Fast delivery.Products were very well…
Fast delivery.Products were very well packed,higly reccomend this shop and deffo will buy again from them.
October 9, 2021
Excellent service!
October 8, 2021
Best online shopping experience
Best online shopping experience. Happy with a tasty sweets and staff. Happy to deal with you agen soon.
October 7, 2021
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