ourfurniturewarehouse.com.au Reviews 2

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

2 reviews

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Rated 2 out of 5 stars

Buyer beware

Buyer beware. We bought 2 X "leather" sofas from here and after 10 months they got patches where the leather was peeling. After another 8 months they sent an upholsterer to replace the affected part but in the meantime more patches appeared. They refused to repair the new patches telling us we did not care for it properly and should have been using specific products. We were never told this when we purchased the sofas. I have had leather furniture before and never had this problem. They are obviously selling furniture with poor quality leather but still charging top price. I know you get what you pay for and these sofas weren't cheap at $3000. We thought we could trust this company which is why we chose to buy here. Wish I could show you a photo of the damaged sofas.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

I have to give these guys 5 stars

I have to give these guys 5 stars, as they did what nobody locally could do, considering we live in Central Queensland, Rockhampton. We wanted some particular lounges which we had seen in Johnny´s furniture but, they couldn’t supply until next year end of January at the earliest. Found Our Furniture Warehouse in Adelaide on the net, saw they had the lounges but they too were out of stock but were expecting another delivery within a month or two. As it happened, they arrived into them within 3 weeks and they shipped them all the way to us some 2200 K´s away for an overall price which was cheaper than buying from Johnny´s. That´s amazing and as their website reads, we deliver all of Australia and I can confidently confirm that they do, ours arrived today about a month after leaving Adelaide. RESULT! Well done to OUR FURNITURE WAREHOUSE Adelaide

August 18, 2023
Unprompted review

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