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Ourkidswears Reviews 206

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TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I didn't apply or requested a service, membership or whatever this company offers. When I brought it to their attention. They were very helpful and professional in their customer support.

Rated 4 out of 5 stars

I was surprised when I found out I had a subscription at ourkidswears.com as I didn't know the company before. However, Nela of the escalation team was helpful in solving the issue.

Rated 5 out of 5 stars

I contacted ourkidswear as I’d ended up setting up an account without realising. I spoke to Declan and he closed my account and refunded the two payments that had been taken. I can’t fault the custome... See more

Rated 5 out of 5 stars

The fact that when I send a message on the chat there was an immediate response. that for me was very good service. And my case was understood and attended to. and also, they remined me to respond so... See more

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

206 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent customer service.

I contacted ourkidswear as I’d ended up setting up an account without realising. I spoke to Declan and he closed my account and refunded the two payments that had been taken. I can’t fault the customer service. Thank you.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

Very sharp business practice nearly scammer

Very sharp business practice. It's a membership fee site giving offers. Very misleading ads. I asked for a refund which has been offered only if I put a good review. So I'm taking the hit and blocking the card that they have details for to stop them taking more money. Terrible company just this side of scammers. Avoid.

December 19, 2024
Unprompted review
Rated 4 out of 5 stars

Max agent

Max agent: thank you for your nice support and availability. Your support was very valuable to me

December 17, 2024
Unprompted review

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