Oushk Pharmacy are amazing, so supportive, helpful and reachable, I messed up booking something yesterday and today !!! Natalie was there at the end of Whatsapp in no time at all, nothing ever seems t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Look no further, amazing customer service, great ambassadors who really help you along on your GLP1 Journey. It’s so incredible how much Oushk customers and staff become like family. Just what you nee... See more
Always helpful, knowledge is fabulous, care is second to none and have happily been a client since 2024. Really feel safe with their knowledge and care and check ins, they make sure your health come f... See more
Company replied
Fantastic pharmacy, I’ve been using them since November 24. Have had several interactions with different team members who are all extremely supportive and helpful, nothing is a problem for them to s... See more
Company replied
Company details
Written by the company
At Oushk Pharmacy, we believe healthcare should work for all. Our range of products cover a variety of conditions, and our discreet service allows you to to have a consultation with a medical professional from the comfort of your own home. Our service empowers you to make the best choices and find a treatment that works for you.
Contact info
Orient House, Newton street , SK14 4RY, Hyde, United Kingdom
- 0161 503 3731
- Info@oushkpharmacy.com
- oushkpharmacy.com
4.6
Excellent
775 reviews
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Professional safe service
What a breath of fresh air to deal with OUSHK professional company from start to approval .
After using a well know online provider for past 11 months with no support or landline never answered.
If your with Curate please transfer to OUSHK this provider they are providing a professional safe service .
June 30, 2025
Unprompted review
Amazing customer service
Amazing customer service
Great prices
Quick response
DEFINITELY recommend them.
June 26, 2025
Unprompted review
Oushk fails to take responsibility for bad Wegovy batch.
Normally okay, Oushk sent me a batch of Wegovy that was defrosted. I told them as soon as I received it but was told it was fine. I used it and it had no effect. As an experienced user of Wegovy, I knew this batch was bad or had deteriorated in transit.
Oushk refused to replace batch.
You should not trust Oushk despite being slightly cheaper than elsewhere. It's not worth it in the long run.
June 24, 2025
Unprompted review
Changed over to Oushk from another…
Changed over to Oushk from another provider and it was a seamless, easy process with the order, review and delivery all great. Would definitely recommend.
June 19, 2025
Unprompted review
Best Weightloss Medication company out there for support and aftercare, delivery and communication
Simply cannot fault the help, advice, service and ongoing aftercare and support my husband and I receive. I used medx and lloyds before moving over to Oushk and the service levels are like night and day. I have been with them for the rest of my plan and now entering the maintenance phase with clear goals. I feel well supported. Hubby started his journey a few months back and has also had the same excellent care levels and service. He was admitted to hospital during his journey (totally unrelated) but the pharmacy team were super helpful in him restarting putting his care and welfare ahead of making a sale.
No complaints here at all.
June 11, 2025
Unprompted review
Reliable, professional service with maintenance plans
I’ve been with Oushk pharmacy for a few months now. I moved over to them due to the positive reviews I had seen. I’m now 3lb away from goal and had a maintenance call with Hira yesterday, to make plans to ensure that I maintain my weight. Not many other pharmacies offer this essential service. Oushk have been fantastic from start to finish. Professional, friendly service. I have recommended them to friends about to start their journeys.
June 11, 2025
Unprompted review
Personal service
Personal service! Easy to order! Arrives by chosen date! Lots of advice on website.Any problems you can WhatsApp or email.Highly recommend Oushk Pharmacy.
June 11, 2025
Unprompted review
May use AI-assist with repliesRead more
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Totally unimpressed with this company.
Totally unimpressed with this company.
I ordered on the 23rd May for delivery on 3rd June.
I got a message on the 31st May asking me to qualify my Gallbladder issues.
This had already been stipulated on my form that I had it removed over 20 years ago!
Since Saturday I have been completely ignored and no reply to any of my messages.
I thought I'd call...after being on hold for 10 minutes I was cut off.
There is no update on my order, it definitely won't be arriving tomorrow and they have full payment.
Horrendous service and I will be doing a bank charge back.
If they can't even ship the order I dread to think what their after care is like.
BUYER BEWARE!!!
May 23, 2025
Unprompted review
Reply from Oushk Pharmacy
Dear Joanne,
Thank you for taking the time to share your feedback, and we are truly sorry to hear about your experience.
Patient safety is always our top priority, and as a regulated pharmacy, we must ensure all clinical information is fully up to date and clarified before prescribing — including any details about your gallbladder history. We understand that you included this in your form, but occasionally our prescribing team may need to verify additional details to ensure treatment is safe and appropriate.
We sincerely apologise for the delay in communication and for any frustration caused. We recognise that being unable to reach us promptly or having messages unanswered can be upsetting, and we are actively reviewing our processes to improve response times and call handling.
Regarding your order, we understand your concern about the delivery timeline. Our team is investigating this as a priority, and if your order cannot be fulfilled safely and within the expected time frame, we will issue a full refund promptly.
We do not want any patient to feel unsupported or ignored, and we regret that this has been your impression. We would welcome the chance to resolve this directly — please email us at info@oushkpharmacy.com with your order number so we can assist you urgently.
Thank you again for your feedback, which helps us improve our service.
Best wishes,
The Oushk Pharmacy Team
I found the experience very easy
I found the experience very easy.
Was approved in a couple of days my order arrived with no hassle was given updates on the logistics of the order found the experience very easy will definitely be using again.
May 29, 2025
Unprompted review
Look no further
Look no further, amazing customer service, great ambassadors who really help you along on your GLP1 Journey. It’s so incredible how much Oushk customers and staff become like family. Just what you need on such a big lifestyle Journey. So excited to see how my journey with Oushk unfolds.
May 29, 2025
Unprompted review
Was a bit nervous ordering on line
Was a bit nervous ordering on line , but my order has turned up on requested delivery date
May 24, 2025
Unprompted review
Awful
Update:Eventually got a response and refund. After refusing delivery and also pursued issue via bank.
Awful. Ordered on 16th. Cancelled on 19th and asked for a refund. They said they wouldn't cancel. Requested cancellation again on 20th.
They ignored me and then advised it was out for delivery 22nd.
May 16, 2025
Unprompted review
Outstanding is the only way to describe…
Outstanding is the only way to describe Oushk pharmacy. Very thorough consultations, easy to navigate website, swift delivery and excellent packaging. 👍
May 21, 2025
Unprompted review
I emailed Oushk pharmacy today…
I emailed Oushk pharmacy today regarding an order I placed which is due in couple of days. Now I wasn't expecting an answer straight away as today is a Sunday, not only did I get a response my query was dealt with and order changed I have contacted Oushk a couple of times with questions and have always had a reply pretty much straight away. The customer service for this company is absolutely top notch I would highly recommend them to anyone well done Oushk for looking after ur customers 😀
May 18, 2025
Unprompted review
Was a good pharmacy but has gone…
Was a good pharmacy but has gone downhill with communication, takes weeks to get a reply to any query. Unfortunate. Lots of affiliates giving out advice but I want advice from the pharmacist via email.
April 16, 2025
Unprompted review
Communication is awful
Applied online and took payment straight away but then I didn't qualify for the weight loss injections and offered me a refund. No problem, please refund. No response for days. Have messaged on the online portal and emailed with no one acknowledging any communication. 5 days later, got a response to confirm bank details which I did, and now over a week later, still no refund. Communication is awful just don't respond.
April 26, 2025
Unprompted review
Reply from Oushk Pharmacy
Hi Angela,
We sincerely apologise for the inconvenience you’ve experienced. It’s never our intention to cause any frustration, and we completely understand how disappointing this must have been. We recently experienced a system error that delayed our response, and we genuinely regret any confusion this caused.
Please rest assured that your refund is a priority, and our team is working to resolve this as quickly as possible. We appreciate your patience and understanding as we address this matter.
If there’s anything else we can assist you with, please feel free to reach out directly.
Thank you for bringing this to our attention, and we truly appreciate your feedback as it helps us improve our service.
Quick response when advice is needed
App is easy to work, never waited v long for approval and I once emailed a problem to them and their response was so very friendly and informative. I totally recommend Oushk.
April 18, 2025
Unprompted review
Such a good pharmacy to deal with
Such a good pharmacy to deal with .
Answered all my questions promptly .
Mounjaro packed so well on arrival .
First class
April 29, 2025
Unprompted review
First time with Oushk, late deliveries and wrong information
First time with Oushk, and I probably did have high expectations based on previous reviews. I ordered a prescription a week earlier, with a set delivery date that I paid £7.99 for. The item wasn’t dispatched the day before, although at 9pm I was provided with a non-working Royal Mail tracking number for some reason. The medication never arrived, and when they reached out via email they told me it had been with DPD but the parcel wasn’t tracking. They immediately offered to send another package, which makes me believe that it just hasn’t been sent in the first place; but they didn’t want to admit that. I then asked for it to be sent via Royal Mail so I could track, but they said it would be DPD. I got no tracking number, until 1am on day of delivery which was in fact from Royal Mail. These things happen, and I did get my late delivery. However, it didn’t inspire confidence that they failed to delivery (with a weeks notice), and then gave me incorrect info twice. I also don’t think it’s great that I needed to send multiple emails to make sure my parcel arrived. I’ve seen a lot of reviews talking about superior customer service, and all these additional supports for customers, but that wasn’t my experience and I wouldn’t order again.
April 23, 2025
Unprompted review
Reply from Oushk Pharmacy
Hi Emma,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your first order with us didn’t meet your expectations, and we apologise for the inconvenience caused.
We strive to provide a seamless service, but it’s clear we fell short this time. We understand how frustrating it is to have to follow up on your order, and we appreciate your patience as we worked to resolve this. We are committed to improving our processes to provide the reliable, customer-focused service that so many of our patients trust.
Thank you for giving us the chance to learn from this, and we genuinely hope you’ll consider giving us another try in the future.
Royal Mail had lost my delivery
Royal Mail had lost my delivery. Oushk pharmacy were great and made sure I had my jab for the next day. Thanks so much. Great team. Great support.
April 25, 2025
Unprompted review
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