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Rated 5 out of 5 stars

Excellent customer service. My package was broken during shipping through no fault of Out & Back. they were quick to respond to my inquiry and quick to replace the item.

Rated 5 out of 5 stars

My order came in a condition that wasn't as categorized. I sent an email with photos and got a response within a day with choices for a full refund (return shipping included) or to keep it with a dee... See more

Rated 5 out of 5 stars

My shoes arrived exactly as described: pristine. Best price on the Internet AND they arrived within days of ordering. Altra's new Olympus 6 shoe is sorta garbage (uncomfortable and badly made), s... See more

Rated 2 out of 5 stars

I bought some ski bindings that were on sale for Black Friday. A week later I received an email stating my purchase was going to be refunded with no explanation. Normally, this wouldn’t have been a hu... See more

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Outdoor Sports Store

Written by the company

Out&Back Outdoor is an online marketplace that makes it easy to shop, save and sell secondhand outdoor gear. With everything from backpacks to tents, to outerwear to vests, Out&Back makes it seamless to shop high-quality gear without the big price tag. Plus, with instant cash offers, selling your gear is simple, fast and rewarding.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 5 out of 5 stars

They are a legitimate business!

Despite the website not showing really any reviews to look at before purchasing it was a difficult choice to make purchasing on there, leaving me wondering if the website and deals were legit. And so it turns out it is indeed legitimate! I got myself a Petzl headlamp at an incredible discounted price and it was shipped and arrived very quickly within 6 days. The headlamp looks to be in pristine condition and even came with batteries, not to mention the packaging looking professional as well. I wish there were more easier ways to let people know that this site is real, so I hope this can help.

February 20, 2024
Unprompted review
Rated 5 out of 5 stars

It's Legit

I was a little scared to order from this site because I couldn't find any reviews on it and the prices on ski boots were almost too low. I yolo'd it and the ski boots came in under a week just as described.

November 30, 2023
Unprompted review

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