Purchased a generator from Outbox, the website says "shipped next day" but the delivery from Hunter Express (their delivery partner) has taken 15 days since I purchased, with no sign of the delivery.... See more
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The end to end process from purchase to deliver was very fluid and transparent with Outbax via their online portal. Value for money product and can’t wait to start the new 3.5KW Gentrax Inverter Gasol... See more
Company replied
Super quick delivery with tracking was great. No surprises. Pricing was comparable to other online stores and way under local store prices. Very well packaged ensured that even with the rough treatmen... See more
Company replied
Spent a lot of time looking at the right generator for myself, and everytime i visited the OUTBAX site there was someone there to talk to me and help me out plus the online purchase set up made an e... See more
Company replied
Company details
Written by the company
We provide your camping and outdoor needs at consistently low prices, without compromising quality.
Contact info
Sydney, Australia
- 02 888 10 333
- support@outbax.com.au
- outbax.com.au
3.9
Great
419 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Outbax
Thank you for the 5-stars, Evan! Hope to see you again soon!
Reply from Outbax
Hi Greg! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
The personal service and quick response…
The personal service and quick response to my enquiry about the batteries. The deleviery was good. I will be in contact when I need other batteries for my Boat.
Michael.
June 8, 2023
Reply from Outbax
Thank you Michael! We really appreciate you taking the time to share your feedback.
Purchase process was smooth and…
Purchase process was smooth and efficient. Delivery was very fast (within 3 business days). Email updates on the progress of delivery was good peace of mind and actual delivery date/time was accurate allowing me to organise to be home to take collection.
June 4, 2023
Reply from Outbax
Thank you for sharing your overall positive experience dealing with the Team, Mick. Cheers!
Reply from Outbax
Thanks so much for your review Roy!
Reply from Outbax
Thanks for taking the time to review customer!
Great product great price delivered…
Great product great price delivered fast from a enterprise that know their stuff thankyou all buyers if you are looking for the experience I have had with Outbax well there's your answer they make it that easy regards Craig
June 1, 2023
Unprompted review
Reply from Outbax
Thanks for the review Craig, we're happy to support you at any time :)
Fantastic experience Highly Recommend Outbax
Fantastic experience, I bought a Gentrax 3.5 kw generator at a great price on a Saturday and received it in Central Queensland on the Wednesday! Plenty of communication throughout the buying process and the website is excellent. I highly recommend Outbax.
May 30, 2023
Reply from Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Prompt service
Prompt service, fast dispatch and delivery and competitive prices! Can’t ask for more!
May 30, 2023
Reply from Outbax
Thank you for the 5-stars, Emma! Hope to see you again soon!
Fast shipping grate customer service
May 28, 2023
Reply from Outbax
Hi Aaron! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Very quick delivery and service
May 25, 2023
Reply from Outbax
Thank you Sergio! We really appreciate you taking the time to share your feedback.
We received our lithium iron battery
We received our lithium iron battery, solar panel & controller within seven days of placing the order. We live in Tas. So not bad at all. Installing in our Eco Tourer van asap. :-)
May 22, 2023
Reply from Outbax
Thanks so much for your review Michael!
Prompt shippmentmptly and was…
Battery was shipped promptly and was exactly as advertised
May 19, 2023
Unprompted review
Reply from Outbax
Thanks for taking the time to review Ron!
Excellent service
Excellent service . Price was excellent . The delivery was as quoted and the generator works very well so far . Would definitely buy from you guys again .
May 19, 2023
Reply from Outbax
Thanks for the review Darren, we're happy to support you at any time :)
Reply from Outbax
Thank you for the wonderful review and for taking the time to share your feedback with Outbax.
Reply from Outbax
Thank you for the 5-stars, Robert! Hope to see you again soon!
Lithium Battery
Prompt service and easy to understand specifications for the battery. When I contacted staff via phone they were helpful but did only reiterate what was in the written data. I do not think she had actual experience or knowledge of the difference between your lithium batteries but at least I was not misled so I was happy with that.
May 15, 2023
Reply from Outbax
Hi ANNETTE! Thank you again for taking the time to share your experience with us. We're grateful for customers like you.
Great service and great products very…
Great service and great products very impressed totally recommend to buy for here
May 12, 2023
Reply from Outbax
Thank you Linda! We really appreciate you taking the time to share your feedback.
The fast efficient and friendly service…
The fast efficient and friendly service is what makes me always come back
May 11, 2023
Reply from Outbax
Thanks so much for your review Maree!
I was truly amazed at the prompt…
I was truly amazed at the prompt delivery and being kept up to date while the Hedger was in transit.
May 10, 2023
Reply from Outbax
Thanks for taking the time to review Michael!
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