I am delighted with my online purchase from the Outdoor Adventure Store. My walking shoes were ordered easily online and delivered within a few days. A completely hassle free process and I will be buy... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Good value, especially with 10% off for first purchase. Item arrived within a few days and was exactly as described. Glad to support a shop within Ireland
Company replied
I wish to take the time to recognize Derek with Outdoor Adventure Store for his outstanding customer service. I had ordered hiking boots, a jacket and a headlamp online, which were shipped out same da... See more
Company replied
Product was reasonably priced compared to other online store but being located in Ireland was a plus ( support local) . I purchased a jacket and it arrived in a few days and as described, no issues an... See more
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Company details
Information provided by various external sources
Shop the range of outdoor equipment and clothing at the Outdoor Adventure Store. From Camping & Hiking to Watersports & Travel Equipment OAS has everything you need for..
Contact info
34/35 Upper Liffey Street, D01 N6X9, Dublin 1, Ireland
- 0035312764426
- online@oas.ie
- outdooradventurestore.ie
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
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Good value and service
Good value, especially with 10% off for first purchase. Item arrived within a few days and was exactly as described. Glad to support a shop within Ireland
September 25, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Reply from Outdoor Adventure Store
Hi Olivia. Thank you so much for your great review. We appreciate it and glad you were happy with the whole process.
Reply from Outdoor Adventure Store
Hi Petra. Thank you so much for your great review. We appreciate it and glad you were happy with the whole process.
Paul St service
I received very poor customer service purchasing some walking shoes online. The shoes did not fit properly and I tried to return them in store in the Cork City shop. The store manager refused to accept them, saying that they were not in resaleable condition. They were in perfect condition apart from a few tiny spots on the soles, which could be easily wiped away. He also said they could not be resold as I had walked in them outside. I argued my case for the shoes' return but everything I said fell on deaf ears. He said he could not tell how far I had walked in them even though I had told him earlier. I was made to feel like an idiot and felt I had my honesty questioned. It was a deeply humiliating and unpleasant experience. I could not recommend this store to anyone. I have since been able to sell on the shoes and will no longer be seeking a refund.
September 13, 2025
Reply from Outdoor Adventure Store
HI Daniel, I am very sorry to hear about your experience with our store in Cork. As you have sold them on there is nothing I can do for you now but in future please contact our customer support as there might have been something our team could have done for you regarding this issue with further assistance. Once again very sorry for your experience.
Customer Service
Customer services came straight back to me when the item I choose on line was out of stock and refunded me without question
September 10, 2025
Reply from Outdoor Adventure Store
HI Val, thank you so much for your review. We are very sorry the system had an error and you couldn't get your item. If you ever need any help or advice on gear or would like to double check that your gear is in stock please do not hesitate to give us a call and we will be more than happy to assist you.
I received my ordered products within the time frame I was given and I was kept up to date on the progress from start to finish.
The website was very easy to navigate. I found the products I was looking for easily. The information about the products was comprehensive.
September 8, 2025
Reply from Outdoor Adventure Store
Hi Bridget, thank you so much for your great review. We appreciate it and glad you were happy with the whole process.
It's a great jacket I bought for on my…
It's a great jacket I bought for on my bike for the winter months. I done a lot of research before buying and I was delighted to find it in a shop in Bray, so the money stayed locally. John 12/09/2025
September 8, 2025
Reply from Outdoor Adventure Store
Hi John. Thank you so much for your great review. We are delighted to hear you are enjoying the jacket for your winter bike rides.
Reply from Outdoor Adventure Store
Hi Michael, I am very sorry your item was delivered with dents. We think there must have been an issue in the handling process once it left our warehouse as there was none when it left. Rest assured we will be happy to offer you a refund for the items and will organise to get it sent back to us. Apologies again for the inconvenience and fault.
All good tho AnPost took 5 days to deliver
All good tho AnPost took 5 days to deliver from declared
September 11, 2025
Reply from Outdoor Adventure Store
Hi Cormac, I am very sorry about this. Usually Anpost deliver in 2-3 working days but can sometimes have some unexpected issues/situations that can cause delay. We always try to keep on top of Anpost to make sure orders are delivered in a promptly fashion and I am very sorry that yours was delayed.
Reply from Outdoor Adventure Store
Hi Padraig, thank you so much for your great review.
Reply from Outdoor Adventure Store
Thank you so much for your great review!
The response was prompt but I would…
The response was prompt but I would have like to see the option of a physical card to give as a gift.
August 24, 2025
Reply from Outdoor Adventure Store
Hi, thank you for your review. We apologise for the inconvenience. This is something that we will look into introducing in the near future.
Reply from Outdoor Adventure Store
Thank you for your great review!
Easy, fast, fair
Good website, good product, good price, very speedy delivery...Nice one!
Lowe Alpine Airzone 26L Active backpack
August 15, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Great store to deal with
Great store to deal with, great products, fast delivery good returns policy to give you assurance when buying.
August 15, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Excellent efficient service
August 11, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Easy online ordering experience and…
Easy online ordering experience and prompt delivery
August 11, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Personal touch
They'll always ring to check colour preferences, the delivery is quick and this time I even got a free unexpected gift.... Very thoughtful 😌
July 21, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Reply from Outdoor Adventure Store
Thank you so much for your great review!
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