4 days after storm eowyn, no electricity, ran out of gas cartridges. The only shop that had in stock was Outdoor Adventure Store. Ordered 2 online, delivered by An Post next day to Achill Island.... See more
Company replied
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See what reviewers are saying
I looked high and low for the walking boots I wanted and everywhere I looked, including amazon sellers, did not have the side I wanted. Then I discovered this outfit. At first I thought it was an Ame... See more
Company replied
I am delighted with my online purchase from the Outdoor Adventure Store. My walking shoes were ordered easily online and delivered within a few days. A completely hassle free process and I will be buy... See more
Company replied
Phoned company for advice and received prompt response from a pleasant staff member who pointed me in the right direction. Order was received less than 24 hours later in the midlands. Will definitely... See more
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Company details
Information provided by various external sources
Shop the range of outdoor equipment and clothing at the Outdoor Adventure Store. From Camping & Hiking to Watersports & Travel Equipment OAS has everything you need for..
Contact info
34/35 Upper Liffey Street, D01 N6X9, Dublin 1, Ireland
- 0035312764426
- online@oas.ie
- outdooradventurestore.ie
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Price and delivery was so fast.
January 29, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Efficient reliable service
January 25, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Reply from Outdoor Adventure Store
Thank you for your review!
Reply from Outdoor Adventure Store
Thank you for your great review!
Ordered 2 days prior to receiving my…
Ordered 2 days prior to receiving my delivery, excellent service, thank you!
January 28, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Extreamly easy site to use
Extreamly easy site to use. Very quick delivery time.. Will definitely use again
January 28, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
Very nice experience
All was delivered quickly. The items we got were wrapped nicely and of good quality!
January 27, 2025
Reply from Outdoor Adventure Store
Thank you for your great review!
No gas cartridges after storm
4 days after storm eowyn, no electricity, ran out of gas cartridges. The only shop that had in stock was Outdoor Adventure Store. Ordered 2 online, delivered by An Post next day to Achill Island. Considering the circumstances I think that's amazing service. Thank you!
January 27, 2025
Unprompted review
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Animal Ski Goggles
Received very quickly and excellent quality, My Daughter is delighted with her Ski Goggles
January 20, 2025
Reply from Outdoor Adventure Store
Thank you so much for your review!
Service is brilliant
I've ordered quite a lot now from the Outdoor Adventure Store and I have delighted with everything I ordered. No long waiting times and you get updated on your package.. will definitely use and order from here again.
January 15, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Reply from Outdoor Adventure Store
Thank you for your review!
Bought a Stanley food flask for work /…
Bought a Stanley food flask for work / scout trips and some hand soap leaves for scout trips and festivals. All came well wrapped and with a handy little carrier bag. Postage was a little slow but that's not anything to do with OAS. Good prices and great support Irish companies.
January 8, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
I have still not received my order and…
I have still not received my order and its for my god daughter birthday
January 6, 2025
Reply from Outdoor Adventure Store
Hi Hannah, I am very sorry you have not received your order yet. I just looked into your tracking link with Anpost and apparently they mistakenly sent it to the wrong DSU. They are still working to get it back to you so should be with you soon.
Excellent service
Excellent service. Order delivered promptly; unfortunately size ordered not suitable; refund processed on day return received. First class.
January 14, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Easy to use website and great service.
January 6, 2025
Reply from Outdoor Adventure Store
Thank you so much for your great review!
Magic roundabout
My order went from bray to dublin and back to bray twice. I don't live in either location. Usually there is no problem but this is just so annoying.
January 2, 2025
Reply from Outdoor Adventure Store
Hi John, apologies about this error. If you check your tracking link it was actually Anpost who accidentally sent your parcel to the wrong DSU so it got sent back to the Bray DSU to be sent out again. Due to the busy time over the holidays and now severe weather conditions there has been some delays and a slight mixed up must have occured due to the amount of orders they have had in the past couple of weeks. Apologies again for any inconvenience caused.
Nevis 100 arrived well packed...due to…
Nevis 100 arrived well packed...due to weather there was a delivery delay but the tracking system kept me up to speed on what was happening I will use again thanks
January 2, 2025
Reply from Outdoor Adventure Store
Thank you so much for your review. We hope you have a great day :)
Order malfunction!
I ordered hiking boots that were listed as 'in stock' on their website + 4 items in relation to the boots (boot wax, socks etc). Turns out they didn't have the boots in stock but accepted payment and sent the, now useless, 4 items. Unfortunately it was too late to recall the 4 items and I still paid full delivery for the partial order, which is extremely frustrating.
That's a bit of a c*ckup but the customer service was very friendly, promptly responded to emails and calls and refunded the price of the boots.
Still... Sending the boot wax without the boots. Idk what to say really apart from 'what!?'.
In the future don't send incomplete orders without asking the customer and update the website so it actually reflects what's in stock.
January 6, 2025
Unprompted review
Reply from Outdoor Adventure Store
Hi Mads, I am very sorry that this was your experience with us. The payment got accepted when you made the order because the system thought we had it in stock when this was actually false. We sent out the rest of the items because we thought you might still like them to use on a different pair. We will ensure this does not happen again. I am very sorry about this mistake.
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