Outdooramuse logo
Visit website

Outdooramuse Reviews 261

•
TrustScore 4 out of 5

3.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the clear and friendly communication, quick responses, and efficient resolution of issues. Consumers are very satisfied with the support they receive, often describing it as smooth and stress-free. However, some people expressed concerns about billing discrepancies and unexpected charges. Several customers reported issues with billing, including unexpected charges or recurring payments that were not clearly authorized. Concerns were also raised regarding the refund process, with some reviewers mentioning delays or specific conditions for refunds.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the support team for their... See more

Refund

Consumers find the refund process to be ambiguous. Many reviewers report that refunds are often conditional... See more

Customer service

Clients share positive opinions on customer service. Customers frequently praise the support team for being... See more

Subscription

People report negative experiences with subscriptions, often describing them as scams. Many customers were... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

Based on these reviews

Rated 4 out of 5 stars

I had a great experience everything seemed transparent. I got offer and when asked for reversal, the team is so kind to help upfront.

Rated 4 out of 5 stars

There is unauthorized transaction in my online account.Eugene has promised to refund or revert back the payment.

Contact info

3.9

Great

TrustScore 4 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

In Oct-Nov

In Oct-Nov, 2025 I had online shoping experience with
ourhobbytime.com and found it TOTAL CHEATING & FRAUDULENT site.
I ordered some items, payment deducted but order never reached me.
I hate Online Scammers.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading charges and conditional…

Misleading charges and conditional refund

I was initially charged €2 as advertised. Shortly after, additional charges of €27 and €50.50 were attempted.

After I posted a review describing this experience, support contacted me and offered a refund for the initial charge. However, during further communication, they repeatedly stated that their system could not finalize the refund unless I deleted my review.

Despite multiple assurances that the refund was “not conditioned” on review removal, the clear message was that without deleting the review, the refund would not be completed.

I refused to remove my review. The review exists to transparently inform other customers about my experience and prevent similar situations.

Based on this experience, refunds appear to be tied to review removal rather than handled independently.

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scam!

Scam!
This website picked money on the credit card that my daughter never signed up.

Scam!

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

wrong information

advertisement shows that you will received a Metro Riyadh boarding pass for a discounted cost of 42 SAR (10$) once you answered 3 questions and paid the said amount. It did not happened but instead you will be subscribed to outdooramuse.com. After 2 days, automatically I paid again another 10$ for the renewal of subscription without asking me. I did not save the bank details but the web site automatically save the bank details for them to automatically deduct the amount from my bank.

October 19, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look