I never agreed to any membership or credit. I contacted the company but did not receive clear help. Please return my money and make the process more transparent so that other customers do not face th... See more
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See what reviewers are saying
A very positive experience. Thank you to the escalation team. I recommend them to everyone. A high-quality solution is guaranteed.
It was a mistake signing up for the service,Initially I thought I wouldn’t be able to claim a refund until agent Elsa came into the scene thank you so much Elsa
They apologized and promise that they will credit me back into my main account .so I'll be patiently waiting to see if they will or not
3.9
Great
261 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service. Response was very fast. No catch or hidden charges.
May 29, 2025
Unprompted review
A great support from KAI in handling…
A great support from KAI in handling different issues regarding my subscription.
May 26, 2025
Unprompted review
I didn't receive my refund
May 12, 2025
Unprompted review
It was a mistake signing up for the…
It was a mistake signing up for the service,Initially I thought I wouldn’t be able to claim a refund until agent Elsa came into the scene thank you so much Elsa
May 23, 2025
Unprompted review
Good customer support by Kevin
May 21, 2025
Unprompted review
Jeremy assisted resolve my issue
May 9, 2025
Unprompted review
Good Customer Support by Eugene
There is unauthorized transaction in my online account.Eugene has promised to refund or revert back the payment.
May 6, 2025
Unprompted review
They provide my needs and answered my…
They provide my needs and answered my questions so well. Ahlby resolved the issue
April 23, 2025
Unprompted review
The support team have been fantastic in…
The support team have been fantastic in handling my query.
It's appreciated.
April 12, 2025
Unprompted review
Alero helped me to solve my problem and…
Alero helped me to solve my problem and one thing that I like is that they communicate with their customers
April 9, 2025
Unprompted review
Friendly help
I had some misunderstanding about my membership, but Anne is in touch and helping to resolve the issue
April 4, 2025
Unprompted review
Excellent service
Excellent service, Jamal immediately respond to my request.
March 29, 2025
Unprompted review
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