Outdoor Clothing Reviews 

582
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the business provides very affordable prices, excellent product quality, and exceptionally fast delivery across a wide selection of popular outdoor brands. Shoppers frequently note that the online ordering platform is completely straightforward, and purchases consistently arrive promptly, securely packaged, and exactly as described. Some reviewers were not happy with unexpected delivery delays, poor communication, and frustrating issues regarding order amendments or returns. A few consumers also mentioned experiencing difficulties when trying to resolve product faults or receiving items shipped without proper protective boxes and packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in perfect condition, as... See more

Price

Consumers find pricing to be highly satisfying, noting that items are often the cheapest available online... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and efficient shipping... See more

Service

People report high satisfaction with the service, highlighting excellent support from start to finish.... See more

Order

Customers consistently note positive experiences with order, highlighting a straightforward and slick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good priced clothing. Unfortunately had to return item and get smaller size, fortunately in stock. Note, had to pay for return delivery, but that is outlined in returns advice, and i... See more

Rated 5 out of 5 stars

Ordered some Craghopper Kiwi Pro II trousers for my wife and I, as I’ve bought them from Outdoor Clothing on numerous occasions, and they’ve always been the cheapest. These arrived 2/3 days after orde... See more

Rated 5 out of 5 stars

Ordered North face hoodie on Thur 16th and it arrived on Monday 20th. Hoodie looked and felt as expected. Very reasonable price compared to other online retailers. Was able to track delivery. Good e... See more

Rated 5 out of 5 stars

A mistake was made in my order for Bridgedale socks. I ordered two pairs of a particular line of Bridgedale. They sent me out one correct and one slightly different line of Bridgedales. I can't rememb... See more


Company details

Written by the company

The Outdoor Clothing team are outfitters of camping equipment, travel accessories, walking boots, and of course outdoor clothing! We are an independent business based in the northwest of England dedicated to selling the best gear, at the best prices, to keep you equiped for you for all your adventuring needs. Get outdoors with OutdoorClothing.com!


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(582)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best prices, great stock!

Delighted to find this company stocked a particular item in my size, to replace one I recently lost. Other retailers’ prices were higher and my size was unavailable elsewhere. Ordering online was slick and the item was posted very quickly, with email updates until delivery. Great sellers, who provide (increasingly rare)excellent customer service. Thank you!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Good prices and excellent service

I do lots of research when I'm looking to purchase outdoor clothing. I have bought from Outdoor Clothing a few times now and find thier prices are very competitive and delivery timescales are excellent. I would highly recommend them.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

An Outstanding Business!

First of all - Outdoor Clothing do not pester customers for Trust Pilot reviews, which I feel is an imposition, leading to inflated ratings.

Secondly, I bough a pair of walking boots for my wife at a very generous, genuine discount. They were too small. The return process was easy. The refund it my account very quickly. I ordered a larger pair; the company notified me that they had experienced an IT problem, which would delay delivery a day or two and as a result, they refunded my postage.

An excellent example of how a business should be run. Great value; Great communication; Great customer service & integrity.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

excellent service and quality

I bought a jacket which was excellent value compared to some other websites and it was delivered exactly when expected. would definitely use this company again

March 1, 2026
Unprompted review
Rated 1 out of 5 stars

They don’t care about your purchase

Travelled down to the lakes to visit the store, was impressed by the range and amount of stock onsite. Tried to purchase a pair of boots but they didn’t have them in our size. Store refused to price match their sister company “outdoor clothing” who had the same boot considerably cheaper. Ordered the boots online while standing in the store and didn’t think much else of it. Few days later the boots got delivered and they were in a plastic bag and had no box. No the boots were to be a gift but they arrived like they’d been dispatched by Temu. Contacted the company who were totally useless and gave me some generic T&C’s to read. I then pointed out that this purchase did not fall under the T&C restrictions and surely this wasn’t an acceptable presentation to send out to a customer. I wrote a strong worded email expressing my disappointment only to be told that the boots had to be sourced from the store which I know to be a lie as the store never had any that’s why I ordered them online. Once I pointed this out to customer service they offered to send me a random shoe box. Genuinely shocked at the blasé attitude from customer service. You pay a lot of money for outdoor clothing and to be treated this way from customer service is genuinely disappointing. They don’t care and I would advise anyone making a purchase from either Gaynors or outdoor clothing to be cautious.

February 22, 2026
Unprompted review

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