Outdoor Clothing Reviews 

582
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the business provides very affordable prices, excellent product quality, and exceptionally fast delivery across a wide selection of popular outdoor brands. Shoppers frequently note that the online ordering platform is completely straightforward, and purchases consistently arrive promptly, securely packaged, and exactly as described. Some reviewers were not happy with unexpected delivery delays, poor communication, and frustrating issues regarding order amendments or returns. A few consumers also mentioned experiencing difficulties when trying to resolve product faults or receiving items shipped without proper protective boxes and packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in perfect condition, as... See more

Price

Consumers find pricing to be highly satisfying, noting that items are often the cheapest available online... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and efficient shipping... See more

Service

People report high satisfaction with the service, highlighting excellent support from start to finish.... See more

Order

Customers consistently note positive experiences with order, highlighting a straightforward and slick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good priced clothing. Unfortunately had to return item and get smaller size, fortunately in stock. Note, had to pay for return delivery, but that is outlined in returns advice, and i... See more

Rated 5 out of 5 stars

Ordered some Craghopper Kiwi Pro II trousers for my wife and I, as I’ve bought them from Outdoor Clothing on numerous occasions, and they’ve always been the cheapest. These arrived 2/3 days after orde... See more

Rated 5 out of 5 stars

Ordered North face hoodie on Thur 16th and it arrived on Monday 20th. Hoodie looked and felt as expected. Very reasonable price compared to other online retailers. Was able to track delivery. Good e... See more

Rated 5 out of 5 stars

A mistake was made in my order for Bridgedale socks. I ordered two pairs of a particular line of Bridgedale. They sent me out one correct and one slightly different line of Bridgedales. I can't rememb... See more


Company details

Written by the company

The Outdoor Clothing team are outfitters of camping equipment, travel accessories, walking boots, and of course outdoor clothing! We are an independent business based in the northwest of England dedicated to selling the best gear, at the best prices, to keep you equiped for you for all your adventuring needs. Get outdoors with OutdoorClothing.com!


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(582)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time and very happy

The best UK price and that's for the full range of sizes, not the usual clickbait super low price on an obscure size. Delivery was fast and easy to track. All in all it was a positive experience and I would be happy buying from them again

March 3, 2026
Unprompted review
Rated 4 out of 5 stars

Good selection of boots at a good price

Purchased a pair of boots through this site, it was a painless process and at a good price. Delivery was responsible and quick.

Only grumble was that there is no option to exchange, so I had to purchase 2 boots and return the one I didn't want which isn't ideal. Plus one of the sets of boots came in a generic box and looked to be ex- display which wasn't indicated when purchasing. That said, it doesn't impact the product and I was still happy with it.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

The item I purchased what Great and was well happy what I paid and would highly recommend them… Fast Dispatch / Delivery

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service and very…

Absolutely brilliant service and very clear precise advice on the phone . All of my questions were answered and good advice given. Friendly throughout . Very fast delivery. ( I had ordered a different insultated down jacket from another company already , that lost the order and refused to communicate at all) .
Thank you very much for all of your help!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Horrible I emailed asking for a…

Horrible I emailed asking for a cancellation within an hour of putting the order in after realising I have ordered the wrong thing no one had gotten back to me and my order has been dispatched even after all my attempts and emailing them to cancel this order, number provided is useless as no one picks up I’ve been trying for hours to get in contact

February 11, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi SC,
Thank you for your feedback. I’m really sorry to hear about your experience. Once an order is placed, we do our best to stop it if a cancellation request comes in, but we can’t ever guarantee that we’ll be able to prevent it from being shipped in time, especially if the request is made after hours. Our dispatch team works quickly, which is great for fast delivery but can make last‑minute changes difficult.
The best and most reliable way to reach us is always sales@outdoorclothing.co.uk, and we do our very best to respond as quickly as possible. I’m sorry you feel we let you down on this occasion.
We appreciate you taking the time to share your experience, and we’ll continue working to improve.
Best Regards,
The OutdoorClothing team

Rated 5 out of 5 stars

Great price on on quality hiking boots

Great price on on quality hiking boots, super quick delivery, very happy!

February 2, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Eneli,
Thank you so much for the wonderful feedback! We're thrilled to hear you found a great price on hiking boots with us and that delivery was super quick. Enjoy your new boots and happy adventuring!
All the best,
The OutdoorClothing team

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