Outdoor Clothing Reviews 

582
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 203 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight that the business provides very affordable prices, excellent product quality, and exceptionally fast delivery across a wide selection of popular outdoor brands. Shoppers frequently note that the online ordering platform is completely straightforward, and purchases consistently arrive promptly, securely packaged, and exactly as described. Some reviewers were not happy with unexpected delivery delays, poor communication, and frustrating issues regarding order amendments or returns. A few consumers also mentioned experiencing difficulties when trying to resolve product faults or receiving items shipped without proper protective boxes and packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in perfect condition, as... See more

Price

Consumers find pricing to be highly satisfying, noting that items are often the cheapest available online... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting consistently fast and efficient shipping... See more

Service

People report high satisfaction with the service, highlighting excellent support from start to finish.... See more

Order

Customers consistently note positive experiences with order, highlighting a straightforward and slick online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery, good priced clothing. Unfortunately had to return item and get smaller size, fortunately in stock. Note, had to pay for return delivery, but that is outlined in returns advice, and i... See more

Rated 5 out of 5 stars

Ordered some Craghopper Kiwi Pro II trousers for my wife and I, as I’ve bought them from Outdoor Clothing on numerous occasions, and they’ve always been the cheapest. These arrived 2/3 days after orde... See more

Rated 5 out of 5 stars

Ordered North face hoodie on Thur 16th and it arrived on Monday 20th. Hoodie looked and felt as expected. Very reasonable price compared to other online retailers. Was able to track delivery. Good e... See more

Rated 5 out of 5 stars

A mistake was made in my order for Bridgedale socks. I ordered two pairs of a particular line of Bridgedale. They sent me out one correct and one slightly different line of Bridgedales. I can't rememb... See more


Company details

Written by the company

The Outdoor Clothing team are outfitters of camping equipment, travel accessories, walking boots, and of course outdoor clothing! We are an independent business based in the northwest of England dedicated to selling the best gear, at the best prices, to keep you equiped for you for all your adventuring needs. Get outdoors with OutdoorClothing.com!


Contact info

4.8

Excellent

TrustScore 5 out of 5

582 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(582)

198 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy to recommend

Great service, the best price I could find online or in local stores, next day delivery and the Mountain Equipment jacket I bought is excellent. Recommended.

January 8, 2026
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thank you, James! We really appreciate you taking the time to share your experience. It’s great to hear you found the best price, enjoyed next‑day delivery, and are loving your Mountain Equipment jacket. Thank you for the recommendation, happy trails!
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Quick delivery

Quick delivery
Good communication throughout transaction.
Good quality product, as advertised

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thanks so much, Brian. Really glad to hear everything arrived quickly and that you felt looked after throughout. Even better that the product hit the mark for you. We appreciate you taking the time to share your experience.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

A** experience

A** experience.
Cheapest place to sell this product, fast delivery. Spot on would use again and recommend.

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thank you, Elizabeth. Really glad to hear you had an A‑star experience with us. I really appreciate the recommendation! We’d be happy to help again anytime.

Rated 5 out of 5 stars

Great range, very good prices

Great range available at very good prices. Online shopping experience very straightforward and products shipped quickly. Would definitely recommend this seller.

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Ross,
Thank you so much for your kind feedback! We’re delighted to hear that you found our range and prices to your liking, and that your online shopping experience was straightforward. It’s great to know your order reached you quickly.
Your recommendation means a lot to us, and we look forward to welcoming you back again.
OutdoorClothing.co.uk

Rated 1 out of 5 stars

Disgraceful warranty handling

I am extremely disappointed with my experience with outdoorclothing.co.uk.

I returned a pair of expensive Merrell boots under warranty due to an obvious structural failure in the uppers. The fault was clearly visible in both photos and in person. Despite this, my claim was delayed for weeks and then refused outright because the boots were returned with dirt on them.

These boots were used strictly for their intended outdoor purpose. The dirt did not obscure or cause the damage, and cleaning them would not have changed the clearly visible fault. Refusing to even assess a warranty claim over surface dirt is unreasonable and feels like an attempt to avoid responsibility.

After a lengthy delay, the boots will be returned to me without inspection, wasting weeks of time and leaving me with faulty footwear and no resolution. This is not the level of service I would expect when purchasing premium outdoor footwear.

I will not be using outdoorclothing.co.uk again and would strongly caution others to think twice before relying on them for warranty support.

December 17, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Abi,
We are sorry to hear of your disappointment and appreciate you taking the time to share your feedback.
To clarify, all warranty returns must be received in a clean and dry condition before they can be processed. This requirement is in place for hygiene and safety reasons, and is a standard practice across both retailers and manufacturers. While we fully understand that outdoor footwear will naturally be exposed to dirt and mud, items returned for inspection must be cleaned within reason so that they can be safely handled and properly assessed.
In this case, the boots arrived wet and heavily soiled, which meant neither we nor the brand were able to proceed with the inspection. We did request that the boots be cleaned prior to return, and unfortunately without this step the warranty process could not move forward.
We regret the delay and inconvenience this has caused, and we encourage you to re-send the boots in a clean condition so that the fault can be assessed promptly. Our goal is always to resolve warranty claims fairly and efficiently, and we hope to assist you further once the boots are suitable for inspection.

Rated 5 out of 5 stars

Great item great price

Great item great price
Delivery was fast and faultless
Would recommend by the experience I have had.

November 27, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Richard,
Thanks for taking the time to share your experience. Really pleased to hear you were happy with the item, the price, and how everything arrived.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Great value and service

Best price I could find anywhere for this product. Good service and fast delivery

December 15, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Jane,
Great to hear you found a good price with us and that everything arrived quickly. Thank you for the positive feedback!
OutdoorClothing.co.uk

Rated 5 out of 5 stars

A great place for outdoor clothing...

Great place for all your outdoor clothing . Got a gotex jacket and fleece jacket at a great price. I'll allways be looking here first for anything else i need

December 3, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Paul,
Thanks for the lovely feedback! Really glad to hear you found exactly what you needed at a bargain. It’s great to know we’ll be your first stop for future gear.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

A good business who do their best for their customers

A good business who do their best for their customers. Good prices on all items and good quality brands. I have ordered with company before. On this occasion the product was too big, I rang them to tell them and explain, I returned the product and ordered another size. Everything was done quickly and efficiently. Will be ordering from them again

December 16, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Thanks for sharing such a detailed review, it’s great to hear you’ve had consistently good experiences with us. I’m glad the exchange was sorted quickly and without any hassle. Really appreciate your continued support and look forward to helping you again.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping! Very reliable website, I will shop again for sure!

October 9, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

H Silvia,
Thanks for the awesome feedback. We always dispatch orders as quickly as possible, so it’s brilliant to hear everything arrived fast and that you found the site reliable. Looking forward to having you shop with us again.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

North Face jacket came very quickly

North Face jacket came very quickly, was perfect and better price than anywhere else and I'd done a lot of research.

December 1, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Fiona,
Really pleased to hear your North Face jacket arrived so quickly and was just what you were after. Great to know you also found the best price out there after doing your research. Enjoy wearing it!
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Perfect

Perfect, quick and safe delivery, the cheapest item found on this website compared to mainstream and online shops. I can only recommend.

November 22, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Petr,
Its excellent to hear your order arrived quickly and safely, and that you found such a good price with us. Thanks for recommending us.
OutdoorClothing.co.uk

Rated 5 out of 5 stars

Recommend

Ordered for Christmas gift , excellent value. Although as described cannot comment on coat itself. Kept informed re delivery. Fast and excellent service. Would recommend l.

November 30, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Christine,
Thanks for the review! its Fantastic to hear you were happy with the value and the smooth delivery updates. Even though you can’t comment on the coat yet, I’m glad the service was fast and straightforward. We appreciate your recommendation!
OutdoorClothing.co.uk

Rated 1 out of 5 stars

Immediate cancellation not refunded.

Site completed with the wrong address, contacted them immediately no response, item shipped while the office was closed? Rang and they said I could change the address, I could not. I had already canceled the order immediately after the confirmation was received. I have been gaslighted by them from first contact. Item was delivered to the wrong address regardless of my complaints and cancellation to RM and Outdoor Clothing. They agreed to get RM to recover and refund, and despite this have just sent me a mail asking if I had recovered it. They are either incompetent or intentionally evading. I have no coat, and no money; I am currently in Japan with no £120 to buy my wife the coat she needs for the -5 temperatures. Do not buy from this company.

December 2, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Stuart,
We’re sorry for the inconvenience this caused and appreciate the chance to clarify what happened. The address used at checkout was the one stored in your Google Pay settings, which still showed your previous home. Because of this, the parcel was sent to that address before any changes could be made.
When you asked for the parcel to be redirected to a Post Office, we passed that request to Royal Mail straight away. Unfortunately, they were unable to complete the diversion, and the parcel continued to the original address.
As soon as it became clear the diversion hadn’t been actioned, we requested the item’s return so we could resolve the situation for you. Your refund has since been issued in full.
We understand how frustrating this was, especially given your circumstances, and we’re sorry for the trouble it caused.

Rated 1 out of 5 stars

Next day failing

I’m not sure what’s happened but I paid for next day. My dad stayed in all day and no delivery. OC4644218

December 9, 2025
Unprompted review
Outdoor Clothing logo

Reply from Outdoor Clothing

Hi Matt,
Thanks for getting in touch. I’m sorry for any confusion around the delivery timing.
Your order was placed at 7:31pm on the 8th of December, which is after our cut‑off for next‑day dispatch. Because of this, an estimated delivery date for the 10th was given at checkout, tracking information was also provided after the purchase.
Your item is showing as being delivered on the 10th by the courier. If you need help with tracking your parcel in the future, please feel to contact us directly. We are more than happy to help you review your order and its whereabouts.

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