Outdoor Living Group Ireland Reviews 142

Visited Outdoor Living on 12 April, was taken back how professional and accomodating staff were. Their range of products were impressive and decided to buy a two seater Alexender Rose Companion seat. The staff quickly assisted with an parasol issue and provided a kind solution.

Highly recommend and good quality of products on show.

We placed an order in September 2025 for a pergola and garden furniture. Due to poor weather and delays finishing our garden, Outdoor Living kindly held our order free of charge until January 26, which we really appreciated.

When we contacted them to arrange delivery, we were informed that one item was missing and another had been damaged while in storage. From that point on, Outdoor Living handled everything exceptionally well. Rather than making us wait months for a replacement pergola, they sourced a newer model from a different supplier and arranged fast delivery.

Unfortunately, the garden furniture had also been damaged in storage, but once again they did everything possible to resolve the issue. After visiting the showroom, we settled on a different set, and they truly went out of their way to ensure we were happy. We received a fantastic deal on the new furniture, along with added extras, and Outdoor Living covered most of the additional cost.

We dealt with Eoin, who went well above and beyond what was expected. We genuinely can’t thank him enough for the effort, care, and professionalism he showed throughout the entire process.
We are absolutely delighted with our garden now and would have no hesitation in recommending Outdoor Living. Problems can happen from time to time, but it’s how they are resolved that matters—and Outdoor Living, especially Eoin, handled everything perfectly. They are a very professional company, while still offering a genuinely personal level of service.

Great experience and amazing customer support. Definitely recommend.

Great display of different styles of greenhouses. But I also got great advice. Ordered the Vitavia Saturn, which arrived in 4 weeks. Great service, lovely staff

Ordered bags of lump charcoal. For the weight of the purchase I found the shipping costs very reasonable. I needed it really quickly because I didn't plan ahead properly. Asked about ETA by email. Received a reply in minutes and was assured it would be delivered on time. And indeed it was delivered the next day. Really impressed by the selection, quick service and impressive customer service. Will shop again

Great prices, and expert feedback and followup from the team with the delivery of very large items (truck and crane). They gave me the dimensions of the delivery, liaised with the logistics company and it all went of without a hitch and with a smile. Highly recommended.

Just a quick thank you for your exceptional service

We were impressed with your showrooms,the sales staff and the whole process from start to finish

the order was processed quickly and delivered exactly when you said it would be

the delivery man was extremely courteous and is an excellent representative of your company thank you

I purchased an expensive water feature through Out Door living last year and was disappointed when the lights stopped working on it in under 12 months. I contacted their customer services who replied almost immediately and 2 days later a complete replacement lighting system arrived from the manufacturer in the UK. Excellent customer service all round and made me feel like a valued customer. Definitely a 5 star seller

I had q quote done by the team and can honestly say they are knowledgeable and answered all my questions. I really appreciated their honestly regards to design options. Julie

Wonderful experience from start to finish.
Easy to order. Convenient and quick fitting.
Great customer service.
It’s been the best purchase and well worth it.
Highly recommend this product.

Fantastic customer service. After being let down from another big company with major delays. I reached out to Outdoor Living and Izzy was absolutely amazing she put me at ease and I received my garden Pergola before the expected delivery! Thank you.

I had ordered an outdoor garden Barometer in error and not knowing that my wife had gotten me one as a surprise for my birthday. I ordered it on Sunday and requested a cancellation on Monday, they replied within a few hours to say that it was cancelled and my money would be refunded within 3 - 5 working days. My money was refunded two days later. I have found this company reliable and trustworthy and would have no hesitation in recommending them. I will certainly be buying from them again in the future. Also they make it very easy to contact them.

Brilliant service , and customer care reply straight away from the very start highly recommend shopping with this service very happy customer . Looking forward to doing more shopping in the future thanks so much

Great service, I ordered 2 slim Christmas trees, delighted with them, thank you so much.

I ordered a greenhouse, it arrived within the time stated and I'm very pleased with it.
When I contacted them with questions they always answered quickly and was very helpful.
I recomend this company and I will definitely be returning to purchase other items

Excellent service. The staff where extremely helpful and kind. I purchased a beanbag for my son, the quality is brilliant, very happy customer.

We bought a 3 seater Teak bench, this was a quality item I would recommend. The delivery service was excellent and communication with customer service was good.

Recently bought an awning from outdoorliving. I had a problem programming the remote. Customer service was very good and got my issue sorted very quickly.

Customer service team very helpful and quick to react to any questions.

Could not have had better service from the team at Outdoor Living! We had a sudden need for a Christmas tree, at the beginning of September, with 1 day’s notice. The team went above and beyond, took photos of what they had available in stock, took payment over the phone and arranged delivery for the same day. They honestly couldn’t have done more for us - I can’t recommend them enough!