Outdoor Living Group Ireland Reviews 

156
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Such a great selection of garden furniture, bistro sets, outdoor cushions, fire pits, flower pots, BBQs and so much more! I found absolutely everything I needed for my back garden. The atmosphere wa... See more

Rated 5 out of 5 stars

Colette, the service representative, had written to tell us of the delivery date. Unfortunately it was not convenient so I wrote back requesting a later delivery. After ascertaining that we couldn't l... See more

Rated 5 out of 5 stars

I saw a really good deal with one of their summer sales of outdoor heaters. I sent a few enquiries including an after sale query and I always got quick, informative responses. I purchased for a collec... See more

Rated 5 out of 5 stars

Bought the Granada outdoor sofa set. No screws, assembly parts or instructions for armchairs included. Made four calls, told wait time was under 1 minute, on hold 10 mins each time and then cut off.... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

156 reviews

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4.6

All reviews

(156)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Top marks

Just a quick thank you for your exceptional service

We were impressed with your showrooms,the sales staff and the whole process from start to finish

the order was processed quickly and delivered exactly when you said it would be

the delivery man was extremely courteous and is an excellent representative of your company thank you

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Services

I purchased an expensive water feature through Out Door living last year and was disappointed when the lights stopped working on it in under 12 months. I contacted their customer services who replied almost immediately and 2 days later a complete replacement lighting system arrived from the manufacturer in the UK. Excellent customer service all round and made me feel like a valued customer. Definitely a 5 star seller

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. After being let down from another big company with major delays. I reached out to Outdoor Living and Izzy was absolutely amazing she put me at ease and I received my garden Pergola before the expected delivery! Thank you.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Cancellation & Refund

I had ordered an outdoor garden Barometer in error and not knowing that my wife had gotten me one as a surprise for my birthday. I ordered it on Sunday and requested a cancellation on Monday, they replied within a few hours to say that it was cancelled and my money would be refunded within 3 - 5 working days. My money was refunded two days later. I have found this company reliable and trustworthy and would have no hesitation in recommending them. I will certainly be buying from them again in the future. Also they make it very easy to contact them.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

I ordered a greenhouse, it arrived within the time stated and I'm very pleased with it.
When I contacted them with questions they always answered quickly and was very helpful.
I recomend this company and I will definitely be returning to purchase other items

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. The staff where extremely helpful and kind. I purchased a beanbag for my son, the quality is brilliant, very happy customer.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

Could not have had better service from the team at Outdoor Living! We had a sudden need for a Christmas tree, at the beginning of September, with 1 day’s notice. The team went above and beyond, took photos of what they had available in stock, took payment over the phone and arranged delivery for the same day. They honestly couldn’t have done more for us - I can’t recommend them enough!

September 17, 2025
Unprompted review
Rated 4 out of 5 stars

Great value and communication

Despite some setbacks with their suppliers, Outdoor Living were at all times responsive and easy to deal with, particularly Lesley and Pat, who was quick to get involved when installation didn’t go to plan. Voytek who installed it and built the composite decking was brilliant, making sure everything was perfect.
The garden room is now built, it’s the best thing we’ve ever done to the house, we love it. Amazing value for money, and everyone who sees it wants to get one too!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Have purchased few products over the…

Have purchased few products over the years from outdoor living and recently purchased a corner garden set ,outdoor living are fantastic to deal with and provide an excellent service from order to delivery would highly recommend to anyone looking to purchase

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

Don't seem like a reputable company

Bought my pergola from outdoor living thinking I was buying from a reputable company. I ordered it on 5th April and was told it would take 3 months. I bought 3 blinds as part of my order. They contacted me to say my order was ready and took full payment of the order, then I got an email to say that my blinds would not delivered because there was a problem with the suppliers but that wasn't expected to me when they took full payment. I was told they in stock on 10th August but yet again I've been told they've had a problem with their supplier. I don't if it's outdoor living that are incompetent or their suppliers.

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

The sales and customer service

The sales knowledge and customer service is top class and a pleasure to deal with i recently purchased a veranda and installed it myself with some over the phone assistance from Lukasz and Neti
I wish them all the best thanks lads

August 13, 2025
Unprompted review

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