Outdoor Living Group Ireland Reviews 

157
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Such a great selection of garden furniture, bistro sets, outdoor cushions, fire pits, flower pots, BBQs and so much more! I found absolutely everything I needed for my back garden. The atmosphere wa... See more

Rated 5 out of 5 stars

Colette, the service representative, had written to tell us of the delivery date. Unfortunately it was not convenient so I wrote back requesting a later delivery. After ascertaining that we couldn't l... See more

Rated 5 out of 5 stars

I saw a really good deal with one of their summer sales of outdoor heaters. I sent a few enquiries including an after sale query and I always got quick, informative responses. I purchased for a collec... See more

Rated 5 out of 5 stars

Bought the Granada outdoor sofa set. No screws, assembly parts or instructions for armchairs included. Made four calls, told wait time was under 1 minute, on hold 10 mins each time and then cut off.... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

157 reviews

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4.6

All reviews

(157)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

I love this store

I love this store. I only had a small amount of time to buy a lot of items. The gentleman Eoin who works in the store was so amazing in helping me to this end and much more. Its people like Eoin that ensure I buy products form the right store. I have already recommended family and many friends to go to this store, in no small measure, due to Eoin's professional disposition and genuine concern that customers or, people, receive great service at great deals. I highly recommend this store to everyone and please ask for Eoin.

Every good and great wish,
Edward.

January 31, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from Outdoor Living from start to finish.

Great service from Outdoor Living from start to finish. I dealt with a total of five staff members and they were professional, efficient and friendly in all our interactions. I would certainly recommend Outdoor Living to my friends and family.

October 22, 2022
Unprompted review
Rated 5 out of 5 stars

These are extremely well made

These are extremely well made. All products from outdoor living are top quality items. I like to order any outdoor items from January and wait the time as they are worth waiting for

October 25, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Dear Customer, We really appreciate your review of your company. We try to make sure our customers never have to wait too long and keep on top of delays as best as possible, but we agree, sometimes there are certain things just worth waiting for and we are really glad you found that with us. Have a great day! Kind regards, Outdoor Living

Rated 5 out of 5 stars

Very well organised and efficient

October 13, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi there John, thank you for much for your kind words. We really appreciate it and we hope you have a great day. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Thank you for a great service and really efficient delivery service and team!

Thank you for such a great service - please convey my thanks to the delivery team who were so efficient- I hardly noticed they had arrived and delivered the goods so effectively- Great Service!

October 19, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Dear Mark, thank you very much for your review! We will surely let our delivery team know and we hope to see you with us again soon. Have a good day. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Great service from Lesley in outdoor living in glen of the downs

Got some outdoor furniture for the garden. We had a big family occasion and wanted something smart and easy to look after . We went to outdoor living in the glen of the downs . Met the lovely Lesley who showed us all her stock but advised us as to what she thought would suit us best , she even said to hold off making a decision, until my partner who has mobility problems, could try it out. We got a gorgeous set and while we were at it , we picked up loungers as well . Lesley was fantastic, she went out of her way to make sure we had the right furniture for our needs and organised delivery for the same week . I couldn’t thank her and her team enough .

August 1, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi there RB! wow such fantastic words and we couldn't be prouder of our sales team. They always strive to provide a service suited for the customer and we are happy to know that that's exactly what you received. Have a great day and thank you again for your great review. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Van Driver

I ordered a Sky table and chairs from Outdoor Living Group Ireland. I am delighted with them but I’m writing to say what a wonderful, pleasant and obliging driver, Pawel, was! What a lovely guy to have on your team! Well done!

October 6, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Monica, your review of our company and drivers really mean a lot to us. It is small comments like this that keep us going and we hope to see you back again with us soon. Have a great day! Kind regards, Outdoor Living

Rated 5 out of 5 stars

We purchased a chiminea from Outdoor…

We purchased a chiminea from Outdoor Living but discovered there was a slight dent on it when we unpacked the box at home. We returned it to the shop where there was no issue with exchanging it. In fact we were given a chiminea which had already been out together to ensure that it was in perfect condition. The staff were extremely helpful in this matter and I would certainly recommend Outdoor Living going forward.

October 4, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi there Brenda, we really appreciate your review and assessment of our staff, they always try and do their best to help everyone who walks through our doors. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Quality of garden furniture I bought…

Quality of garden furniture I bought was excellent. Izzy was able to recommend which would suit best - and was very knowledgeable about the bbqs. My next purchase!

Great, friendly and knowledgeable staff. Good quality products. Winning combination..I love to support a local, family run business, the icing on the cake!

September 10, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi there Orla, thank you very much for your review! It means a lot to us and knowing we have a great group of supporters like yourself really keeps us motivated and focused on stocking great quality stock. Have a great day. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Excellent information

Excellent information, recommendations and knowledge. Julie looked after us and very happy with the garden furniture. Gavin.

October 6, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Gavin, Many thanks for your review! It means a lot to us that you think so highly of our staff and they'll be delighted to hear this. Have a great day.
Kind regards, Outdoor Living

Rated 5 out of 5 stars

We had an issue with a replacement part…

We had an issue with a replacement part for a garden table the part was sourced and sent to us very promptly. Julie was extremely efficient, friendly and professional in dealing with us. We have recommended outdoor living to other people following the great customer experience we received from Julie

September 14, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Clare, your review really means a lot to us and it is great to hear that you think so highly of our staff. They will be delighted to hear this. Have a great day and thank you very much!
Kind regards, Outdoor Living

Rated 5 out of 5 stars

Purchased a gazebo

First class service, Great staff know what they are doing,this was my first time to purchase with outdoor living,it won't be my last, I'll be back,10 out of 10, for service,,,,,,,,,,,,,,,,Paul kerin

August 5, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi there Paul, thank you very much for your review! We can't wait to have you shop with us again. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Excellent service from Outdoor Living…

Excellent service from Outdoor Living in Glen of the Downs. They couldn’t have been more helpful. Would have no hesitation in recommending them.
Dorothy Russell

October 5, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Dorothy, your review means a lot to all of us here at the Glen of the downs. Thank you very much and I hope you have a good day!
Kind regards, Outdoor Living

Rated 5 out of 5 stars

A lovely day out

I arrived with my friend and the oostende and alas began. What a great place to wander and get great ideas. Service was second to none . Staff so helpful, knowledgeable. Delivered right on time. A great experience.

September 25, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Mary, I'm glad we could give you a good day out and that our staff were able to assist you where needed. Thank you for a wonderful review! Kind regards, Outdoor Living

Rated 5 out of 5 stars

We had an issue with the replacement…

We had an issue with the replacement for a damaged garden table. There was a lot of correspondence as a result, but Olwyn handled the issue in a prompt and pleasant manner. We were kept up to the minute with the progress and the problem was handled promptly and without fuss. Top class service.

October 3, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Liam, our staff will be happy to hear that you think so highly of your correspondence with them and it makes us proud knowing we were able to resolve the issues at the time. Many thanks for your wonderful review. Have a great day! Kind regards, Outdoor Living

Rated 5 out of 5 stars

The whole experience with Outdoor…

The whole experience with Outdoor Living was a dream, from start to finish. A huge thank you to Brett for organising my delivery and set up in super quick time. I seriously appreciate it. Will definitely be recommending Outdoor Living to friends and family.

September 14, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Roxanne, Thank you so much for your kind words. Our staff will be so happy to hear the glowing reviews. Have a great day!
Kind regards, Outdoor Living

Rated 5 out of 5 stars

I bought a large outdoor umbrella and…

I bought a large outdoor umbrella and had quite a few problems setting it up. Lauren had two members of her team, come to my home and set it up for. It’s brilliant.

October 4, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Lisa, thank you so much for your review! It truly means a lot to us that we were able to help you resolve any issues you had. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Super Aftercare Service

I purchased an outdoor heater which had a mechanical fault. Outdoor Living sent a driver with a replacement in super quick time - brilliant aftercare service.

September 30, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Fergal, thank you so much for your review! Our team are happy to know that we were able to assist and get everything sorted for you. Kind regards, Outdoor Living

Rated 5 out of 5 stars

Excellent product

Excellent product. Prompt and efficient service

October 3, 2022
Unprompted review
Outdoor Living Group Ireland logo

Reply from Outdoor Living Group Ireland

Hi Carolyn, your review really means a lot to us and we are very happy that you are happy with your product. Kind regards, Outdoor Living

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