Outdoor Swimmer Shop Reviews 34

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

FAB products and SUCH fast post! Bought matching Yulex tow float gloves and booties. Checked reviews and ordered sizes appropriately. They fit perfectly. Absolutely delighted ... Thanks Kate and team!... See more

Rated 5 out of 5 stars

I purchased a 'swim wild and free' bobble hat - essential winter cold water swimming gear! It was a present and arrived quickly in perfect condition and I was pleased there was no unnecessary plastic... See more

Rated 5 out of 5 stars

Outdoor Swimmer Magazine gave me the insight and confidence I needed to enter my first open water event and I loved it! I've continued to subscribe and love the articles and feeling of connecting wit... See more

Rated 5 out of 5 stars

I love my Ice Ice Baby Waterproof Bobble Hat - it’s such a snuggly comfortable Hat in a great colour with a detachable huge bobble on the top - a must for a swim mad wild water woman (or man)

Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

We dip, we wild swim, we winter swim, we race, we take on long distance challenges and we go on exciting swimming adventures. We understand outdoor swimming is about fun, challenge, and trying to eat cake while shivering. We appreciate that an activity that can be done with no kit is usually a lot more comfortable and safe with the right equipment. We therefore constantly test new gear and gadgets. We know what is useful and when, and what works and what doesn’t, and we want to make it all available in one place. We have therefore partnered with Outdoor Swimmer magazine and some of the best brands in outdoor swimming to create a one-stop shop for all your outdoor swimming adventure needs. Welcome to the Outdoor Swimmer Shop.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

FAB products and SUCH fast post

FAB products and SUCH fast post! Bought matching Yulex tow float gloves and booties. Checked reviews and ordered sizes appropriately. They fit perfectly. Absolutely delighted ... Thanks Kate and team!

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Contacted OSS regarding faulty swimwear and they sent replacement straight away. Very helpful email exchanges throughout. Happy to recommend this company.

November 14, 2023
Unprompted review
Rated 5 out of 5 stars

Lovely people!

It's the first time I've used this company. They went out of their way to help me. I was very impressed, as was my daughter for whom I was buying a gift. Lovely people!

July 28, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

The Outdoor Swimming Shop have been a pleasure to deal with. Nothing was too much trouble, they went well beyond anything I expected. The customer experience was exceptional. I would highly recommend them.

January 4, 2023
Unprompted review
Rated 1 out of 5 stars

I bought a sweatshirt and what I…

I bought a sweatshirt and what I received was not the catalog item. Bate and switch. I’m trying to get a refund and they are not helpful. I had to spend $27.15 for shipping when it was their fault the sweatshirt was wrong color and picture was 2x3 not big as advertised. No I would not buy from them again!!’ Buyer beware. I’m still waiting for merchandise refund.

November 21, 2022
Unprompted review
Outdoor Swimmer Shop logo

Reply from Outdoor Swimmer Shop

We have tried to contact you on three occasions. We have not received the item back, but we have reviewed and replied to the PayPal dispute you raised. You were sent the correct item, we are sorry if it was not to your liking.

Rated 5 out of 5 stars

An inspiring and enjoyable read!

Outdoor Swimmer Magazine gave me the insight and confidence I needed to enter my first open water event and I loved it! I've continued to subscribe and love the articles and feeling of connecting with 'real' people who love the things that I do about open water swimming... an inspiring and enjoyable read, a bit of 'me time' every month! :)

September 7, 2022
Unprompted review
Rated 4 out of 5 stars

wonderfull expierance of there online…

wonderfull expierance of there online store,
contains product that you need for your outdoor swims, not want.all in the one place.
hence less trailing on websites and more time to hit your trails.

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect beach buddy

Ordered three microfibre changing robes..two for the French grandchildren by their pool and one for me, Grandma , in the North Sea.
Arrived well packaged and in record time..swift , efficient service.

Wore mine today in 13 degrees..so easy to get in and out of..not too bulky. Love it!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

I’m 73 and from the Chicago area

I’m 73 and from the Chicago area. I’m just getting into winter plunging in Lake Michigan. I ordered a changing robe which will definitely help with doing a quick turnaround. Thank you! Just wish I got free shipping but I get it - across the pond .

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

I love my Ice Ice Baby Waterproof…

I love my Ice Ice Baby Waterproof Bobble Hat - it’s such a snuggly comfortable
Hat in a great colour with a detachable huge bobble on the top - a must for a swim mad wild water woman (or man)

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Love this!

Ordered the latest Outdoor Swimmer magazine and realised how much more there was to look at, read and order! Great speed of delivery and service.

November 1, 2022
Unprompted review

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