Outlet prices direct Reviews 240

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

The bottles supplied did not match the product images shown on the Amazon listing. The listing displays glass bottles with a screw-top lid, but the bottles received had rusty crown caps requi... See more

Company replied

Rated 5 out of 5 stars

Fantastic find on Amazon, had been looking for a Nest Thermostat and found one through Outlet Prices Direct for a fraction of the price. Brand new and sealed in the original packing. Has now been inst... See more

Rated 5 out of 5 stars

I purchased Ninja Airfryer at a great price from OPD, it arrived exactly a day later. Unfortunately, the copper colour did not 'go' with the 'bosses' kitchen colour scheme. That's what happens when... See more

Rated 5 out of 5 stars

Ordered pre work out from these via Ebay every time. Prices unbeatable including delivery and turns up generally the next day For being a repeat customer they've even thrown in a shaker for free. It... See more

Company details

  1. Electronics Store

Written by the company

At outletpricesdirect.co.uk we guarantee that no retailer will beat us on price!. We offer a customer service that is second to none. Check out our ebay and amazon stores!. Our website is currently under construction, but we promise it is one you will always have your eye on for another crazy bargain.


Contact info

4.2

Great

TrustScore 4 out of 5

240 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

BT Wifi disk

Ordered BT Wifi disk via amazon on Tuesday, Disc delivered in perfect condition and was able to connect it to the router in minutes so by Friday lunchtime all in and working

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great product at a great price

Bought a BT wifi extender disc and the cost was significantly lower than all other outlets. In addition, the ease of order and delivery and installation were easy. Great product at a great price.

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely easy wi-fi extender for Bt Smarthub 2

This Wi-Fi disc arrived exactly as advertised, 3 days earlier than I expected. It’s brand new, just as described, and is the newest version (with the new BT logo in a circle). I had tried to order one from eBay a few times but kept being outbid, so it was quite a relief to order one via Amazon for a fixed price. It works perfectly with my BT Smart Hub 2, and was very easy to install and get going - it was working within about 5 minutes of me getting it out of the box. The setup process didn’t even interrupt my daughter watching iPlayer. I can manage it with the MyBT app on my phone, and it even helps you find the best location. A great product, and great service from a fantastic company.

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great service 😁

Recently bought a wifi booster. Great item, fast delivery. We live in a house where the WiFi is terrible, these make a huge difference. No more whinging teenagers.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Couldn't be happier.

What an absolutely fantastic company. They took the time to talk me through the items that I needed and what would be compatible with previously purchased items. They answered every single question in detail and left me feeling very assured. My BT equipment arrived via special delivery and in perfect condition. There are not many independent companies that match their standards these days. Honestly, great prices, amazing customer service and overall a brilliant company.

August 18, 2021
Unprompted review
Rated 5 out of 5 stars

What an amazing company..

What an amazing company. I purchased a Cross Trainer on Ebay, which to my amazement was delivered the same day. The delivery driver was extremely helpful, he brought it upstairs for me, set it all up and even gave me a demonstration. Could not be happier with my purchase and this company. Thanks again Outletpricesdirect.

March 26, 2021
Unprompted review
Rated 1 out of 5 stars

Despite positive reviews I wouldn’t personally use again

Recently bidded and won an exercise bike through this company. We forwarded messages back and forth and in all fairness the seller did state bank transfer only which I agreed. Once I won the item my automatic payment method made payment via PayPal which the seller didn’t want. The seller then processed a cancellation and only refunded me partially. I then decided against paying via bank transfer without any protection guarantees even though the company had so many positives reviews as I’ve been done over in the past so very wary. Multiple messages on refunding me a small fee of 7.22 has led to unnecessary complications I’ve now had to raise a dispute with PayPal to get such as small feee back that I’m entitled to. I did however apologise for any inconvenience caused but this just led to challenging behaviour which is expected but from a professional point of view is best to just let it go.

March 26, 2021
Unprompted review
Outlet prices direct logo

Reply from Outlet prices direct

After looking at this customers previous reviews left on Trust pilot, (All last of his 4 reviews to various companies were negative 1 stars) this is to be expected.

The customer wanted to purchase a bike from us on ebay. We clearly state on our ebay ad deliveries to london and local areas only. Payment on deliveryof the bike, no PayPal accepted (due to fraudulent payments made in recent months).The customer asked us if we were able to send the item via courier to Newcastle, we agreed, only if payment was made via bank transfer prior to delivery. He agreed. In the mean time we declined numerous offers for the spin bike.

After the customer bidded on the bike he proceeded to make payment via PayPal (which we clearly state not to do on the ad) also we had agreed payment terms again prior to him bidding.

An agent replying to his messages up until 10pm at night.

We then refund his payment via PayPal, we were unable to refund his fees automatically as PayPal had an issue with refunding the full amount. Only the amount left to us after fees.

After all that, the customer then messaged us the next day and said he no longer wanted to go ahead with the purchase.

He then became difficult over messages regarding the £7 in fees, which we clearly showed him was not in our account and an issue with PayPal. We even asked him to raise a PayPal case so this could be refunded.

Unfortunately as a business you do come across customers who just want to make things difficult for you. As seen by this customers previous reviews left on different companies, he is just out to leave negative reviews sadly.



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