Incredible lead times from an order of 2 months ago. I wouldn't have minded this if there were clear communication channels to let me know this when it was pertinent.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lady looking after my purchase was very helpful throughout and kept me up to date with the delivery process. One of the lights had been damaged on arrival to their depot and she advised me of... See more
Company replied
Outstanding service as always. Live Chat feature is brilliant and Sarah is particularly helpful and so prompt in her replies. I don't look anywhere else for lighting now as the range is so varied, sui... See more
Company replied
Really helpful staff and delivery was super quick. Would defintitely order again.
Company replied
Company details
Written by the company
Outside Lights Ireland, we are one of Irelands largest online retailers of garden lighting in Ireland. Whether you're looking for decorative, practical, traditional or contemporary lights we have something to suit all, anything you can't locate on our website just get in contact and we will be happy to help.
Contact info
4.5
Excellent
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
excellent service.Packed very well.
May 31, 2021
Reply from OutsideLightsIreland
Hi Shelia, thank-you for positive feedback
Outstanding service as always
Outstanding service as always. Live Chat feature is brilliant and Sarah is particularly helpful and so prompt in her replies. I don't look anywhere else for lighting now as the range is so varied, suitable for all budgets. Delivery is prompt and quality of the products is very good.
May 27, 2021
Reply from OutsideLightsIreland
Thanks so much Mairead for leaving us a positive review & for your return custom. I will pass this onto Sarah
Highly recommended
Great communication, quick service, great price, nice product.
Was missing a few bulbs from the original order, once I brought this to the team's attention, they were with me within 3-days. Couldn't ask for better.
May 23, 2021
Reply from OutsideLightsIreland
Thank-you Sean for feedback, we appreciate you taking the time to leave us such a lovely review
Ordered on Sunday and arrived on…
Ordered on Sunday and arrived on Tuesday, well packed. Beautiful pendants for over our kitchen island. Cheaper than any other Irish website, ill be using them again!
May 15, 2021
Reply from OutsideLightsIreland
Hi Lenka, Thank-you for taking the time to leave such a lovely review. Your feedback is so important to us
Great products delivered very quickly
Great products delivered very quickly. Delighted overall. Will purchase again.
May 13, 2021
Reply from OutsideLightsIreland
Thanks Paddy for taking the time to leave us such a lovely review
Reply from OutsideLightsIreland
Thank-you for taking the time to send us a review, we really appreciate it
Sorry to say but wrong finish on the…
Sorry to say but wrong finish on the type of light s we ordered plus 1 part missing from those lights ...
But your person emailing was/ is very good at her job.
May 8, 2021
Reply from OutsideLightsIreland
Thank-you for your feedback, we do our best to communicate with all our customers & to fix any problems as soon as can.
I am sorry for the issues that had occured, we will try to improve this.
Reply from OutsideLightsIreland
Hi Damien, Thank-you for taking the time to leave us a positive review, we really appreciate it
Reply from OutsideLightsIreland
Thanks Richard for taking the time to leave us such a positive review, we really appreciate it
Reply from OutsideLightsIreland
Hi Tracy, Thank you for taking the time to leave us such a positive review, we appreciate your feedback.
Reply from OutsideLightsIreland
Hi Danny, Thank you for taking the time to leave us a positive review, we appreciate your feedback.
My lights arrived super fast and look…
My lights arrived super fast and look fantastic and high quality. Better that I imagined.
April 25, 2021
Reply from OutsideLightsIreland
Hi Patricia, Thank you for taking the time to leave us such a positive review, we appreciate your feedback.
Great service
Great service. Orlagh from Sales was amazing with following up on all the delivery requirements.
April 23, 2021
Reply from OutsideLightsIreland
Thank you for taking the time to leave us such a positive review, we appreciate your feedback.
Reply from OutsideLightsIreland
Hi Carolyn, Thank you for taking the time to leave us a positive review, we appreciate your feedback.
Reply from OutsideLightsIreland
Hi Brendan, Thank you for taking the time to leave us a positive review, we appreciate your feedback.
Too long a wait for the product,
April 21, 2021
Reply from OutsideLightsIreland
Hi Peter, Thank you for taking the time to leave us a review. In may 2020 we had issues with some suppliers that resulted in longer delivery times. We appreciate your feedback.
Reply from OutsideLightsIreland
Thank you for taking the time to leave us a positive review, we appreciate your feedback.
Fast service
April 20, 2021
Reply from OutsideLightsIreland
Hi Ruth, Thank you for taking the time to leave us a positive review, we appreciate your feedback.
Excellent service
Excellent service, great after sales and communication. Highly recommended !
April 19, 2021
Reply from OutsideLightsIreland
Hi Brian, Thank you for taking the time to leave us a positive review, we appreciate your feedback.
Painless and quick
Painless and quick. Only reason this is not a 5 star review is that the lead on the light is short. It would have been great to know this in advance.
April 18, 2021
Reply from OutsideLightsIreland
Hi Hugh, Thank you for taking the time to leave us a positive review, we appreciate your feedback and will pass it on to the manufacture.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.