outsideplay.co.uk Reviews 216

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Can't get hold of this company. No email to verify my order was received yet my money has been taken. Have emailed them and no reply. If no reply by tomorrow evening I shall be disputing with... See more

Rated 5 out of 5 stars

Ambulance Land-rover Defender brought for our mental health mascot bear who has a fairly big social media following, safe to say the car has been a big hit with his fans! Delivered by a lovely chap wh... See more

Rated 1 out of 5 stars

1 star because zero wasn't available. Avoid like the plague, quad bike delivered broken so was replaced 2nd bike broken after one use, zero customer service, zero help, fobbed off and ignored. Absol... See more

Rated 1 out of 5 stars

Been sent an already returned product, asked to return and claim is now cancelled, may as well be a scam, rusty bolts, threaded holes defective, missing parts and tools, couldn’t of got any worse, 8 y... See more

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2.4

Poor

TrustScore 2.5 out of 5

216 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Purchased Defender 90 two seater ride…

Purchased Defender 90 two seater ride on vehicle for grandsons. Arrived within two days of ordering. Assembled with ease, although the instructions are a bit vague. Quality of vehicle is great and robust, full four wheel drive and very powerful motor, remote works as good as if you were in the vehicle driving it. If I wanted to be picky the speaker on the radio is a bit quiet. Overall a great buy and would thoroughly recommend the vehicle and this company to purchase it from.

November 1, 2020
Rated 1 out of 5 stars

Where is my engine??? Paid and received NOTHING.

Where is my engine???
This company is dishonest and unreliable. If you’ve read the positive feedback and you order like I did your taking a chance in making your child very unhappy. I ordered an engine that never arrived..in fact their courier service is a complete joke. Don’t be foolish and trust this company because when you need paid for service this family run business with beg borrow and steal your money. Disgusting horrible company with very low ethics.

October 5, 2020
Unprompted review
Rated 2 out of 5 stars

Broken/defective parts, no email response.

I’m waiting to hear back on an email from a week ago regarding broken and defective parts making it unsafe for my children to ride. Very disappointed and perturbed by the customer service after such an outlay.
Hopefully this prompts a response.

October 2, 2020
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say. Saw what I wanted. The price was very competitive. I ordered, paid for express delivery and the product arrived and is amazing!
Brilliant service

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Fab service, highly recommend

Fab service... bmw blue motorbike arrived soon after I placed the order and more importantly, it was already mostly assembled. I only had to attach the wing mirrors, rear bumber/reg plate, and stabilising wheels. No need for hours of assembly - v happy and my son LOVES it.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Slam SMX50

Unfortunately my product was not in stock after I had purchased it online, however once they had realised the mistake their customer service was straight on the phone to offer an alternative upgraded model which I accepted and received within 2 days very pleasant and helpful staff. Extremely impressed with the build quality of the bike I’m sure my son is going to love it 👍🏻

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Mud kitchen

A bit tricky to assemble (i am not very strong) but the children love it so it was worth the effort

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered on Tuesday, arrived Friday! Luckily son was at school as it’s a Xmas present & stickers were on the box (phew)!

September 19, 2020
Unprompted review

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