Ovensupport LTD Reviews 12,656

•

4.0

Cleaning Service

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their punctuality and the excellent quality of their work. Many people are delighted with the results, noting that their appliances look brand new after the service. The product and service provided are frequently described as outstanding, with many consumers expressing their intention to rebook. However, some customers experienced issues with the booking process, including appointments being scheduled incorrectly or not being honored at all. A few other people also felt that the cleaning was not always thorough, with some areas being missed or not dried properly. There were also isolated incidents where concerns were raised about the condition of appliances after the service.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising their professionalism, efficiency, and... See more

Service

Consumers find service to be positive. Many reviewers praise the efficiency and professionalism of the... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are delighted with the results, stating their... See more

Product

People report positive experiences with the product, especially regarding oven cleaning services. Many... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process easy... See more

Based on these reviews

I am entirely satisfied with the oven clean: Stephen did an excellent job and was great to have around. The price was reasonable too. This was a repeat appointment from last year, also carried out by... See more

Company replied

My oven cleaner ASH GU4 was great, arrived at requested time and oven was cleaned quickly and efficiently. Only reason not 5 star was the booking office who twice asked if I wanted an AM or PM appoint... See more

Company replied

Phil PR7 arrived to clean several appliances on time. He and his colleague were very friendly and approachable. We are delighted with the work they carried out especially on our oven. We will use Oven... See more

Company replied

Booking very easy. Knowledgeable about our oven and awkward door features. Telephone call on day to notify of arrival time. Gentleman arrived very quickly. Pleasant helpful. Oven and extractor fan cle... See more

Company replied

Company details

Cleaning Service

Written by the company

Experts in deep oven cleaning, we get rid of built-up soot and grease in hard to reach places missed by everyday cleaning. You can relax and leave the cleaning to us, with Oven Support you get an exceptional oven cleaning service. We use the most effective and innovative oven cleaning techniques to keep your oven sparkling and working longer. Specialists in electric oven cleaning, gas oven cleaning and range oven cleaning, we also clean other kitchen appliances such as microwaves, extractor fans and barbecues.

Contact info

Unit 21A The Business Centre, B97 6HA, Redditch, United Kingdom
0203 687 0288
inquiries@ovensupport.com
ovensupport.com

4.0

Great

13K reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 10, 2026

ive already wrote a bad review of how…

ive already wrote a bad review of how bad my oven was cleaned on 01 04 2026 oven surpport said they where coming back on satuarday 11 04 2026 to give me a free reclean but like many others on reviews have canceled on me im wondering if anyone else has reported to trading standeds just how bad this company are obtaining money by faulse addertiseing saying get your oven back to brand new i will being reporting it

April 1, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

We are terribly sorry to hear your reclean appointment was cancelled due to the cleaner's illness Keith.
We can confirm a full reclean has been rescheduled for you.
If you wish to contact us further, please call 0203 687 0288 (Option 2).
We apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Apr 10, 2026

Oven transformation

6 year old oven never been cleaned looks brand new know, amazing

April 10, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Garry!
We are delighted Jamie attended and carried out an amazing clean of your oven.
We have passed your review onto Jamie.
Kind Regards,
Oven Support LTD

Apr 10, 2026

Really impressed with the result of the…

Really impressed with the result of the oven clean. Lee carried out a very professional job. He was on time and I have no complaints with the service I received. Will be requesting Lee again for the next clean.

April 10, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Jane!
We are delighted Lee arrived on time and carried out a professional & impressive clean of your oven.
We have made Lee aware of your review.
Best Wishes,
Oven Support LTD

Apr 10, 2026

Very quick and efficient both for booking and then executing

April 10, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Julia!
We are delighted you found us both quick and efficient regarding booking and executing your oven clean.
Kind Regards,
Oven Support LTD

Apr 10, 2026

Crap Service

Booked oven support to clean my oven. Took day of work, was told on day of appointment that the guys van did not work and I had to rebook. Rebooked, took day off work, on the day was told that he was running late, then told current job had taken too long and traffic was busy, roads were very quiet in Aberdeen that day.
Third appointment and third day off work, appointment 11am. Called Oven Support at 1pm, told guy would be there at 2pm. 3pm, apparently a family emergency and job cancelled again. After 3 cancellations and 3 days lost pay I asked for my money back..... that was 10 days ago, still waiting for my money.

March 18, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

We are terribly sorry to hear about your experience with us Gordon.
We have located your details and have requested your refund to be processed as soon as possible.
We sincerely apologise for the inconvenience caused.
Kind Regards,
Oven Support LTD

Apr 10, 2026

Had a great experience

Had a great experience. They were very communicative about when they would arrive. Jose who cleaned our oven was very friendly and pleasant and he did a fabulous and quick job! Would use again!

April 7, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Robyn!
We are delighted Jose was very friendly, pleasant and carried out a fabulous clean of your oven.
We have made Jose aware of your review.
Kind Regards,
Oven Support LTD

Apr 9, 2026

Jose was absolutely fab !

Jose arrived exactly at the time stated. He did a fab job. Jose was extermely polite and proffessional. 10/10 to him.

April 9, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review!
We are extremely delighted Jose arrived on time, was extremely polite and carried out a fab clean of your oven.
We have passed your review onto Jose.
Kind Regards,
Oven Support LTD

Apr 9, 2026

Good Company

The man who came was friendly and helpful. He did a great job and I will be using the company again.

April 9, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review!
We are delighted Billy was friendly, helpful and carried out a great clean of your oven.
We have made Billy aware of your review.
Kind Regards,
Oven Support LTD

Apr 9, 2026

Ash from GU4 did an outstanding job

Ash from GU4 did an outstanding job — the oven looks as good as new! I would highly recommend his services. He was also very friendly and took the time to explain useful tips on how to maintain the oven going forward, which was greatly appreciated. A thoroughly professional and helpful experience.

April 9, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Pav!
We are extremely delighted Ash was friendly, informative and carried out a thoroughly outstanding clean for you.
We have made Ash aware of your review.
Kind Regards,
Oven Support LTD

Apr 9, 2026

The guy Jamie came on time was very professional and did a fantastic clean. I honestly can not fault them and they will definitely be called back when needed. Thank you.

April 9, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for leaving a review Paul!
We are delighted Jamie arrived on time, was very professional and completed a fantastic clean of your oven.
We have passed your review onto Jamie.
Kind Regards,
Oven Support LTD

Apr 9, 2026

Very friendly and professional

Very friendly and professional, explained everything they were able to do

April 9, 2026

Unprompted review

Reply from Ovensupport LTD

Apr 10, 2026

Thanks for your review Jake!
We are pleased Joe was very friendly, informative and carried out a professional clean of your oven.
We have made passed your review onto Joe.
Kind Regards,
Oven Support LTD

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