Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage,... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The two phone pouches arrived quickly, as expected and were perfect for the two different mobiles. I tested one immediately and it passed with flying colours, not a hint of moisture inside. Tested i... See more
Company replied
Ordered a back pack for upcoming trip and whilst bag arrived in good time I noticed one plastic buckle was damaged. I contacted overboard on Friday midday not expecting to have part replaced in... See more
Company replied
Rucksack very durable and waterproof. Straps adjust for comfort including chest and waist straps Carabiner and side pockets useful. Can keep drinking bottle to hand. Used for a holiday in Sumatra... See more
Company replied
Company details
About OverBoard
Written by the company
Serious waterproof protection. Proven performance.
OverBoard creates rugged waterproof backpacks, dry bags, bags and tech cases built for watersports, travelling, commuting and the toughest outdoor adventures. Fully waterproof. Built to last. Trusted for 20+ years. #keepitdry
Contact info
Unit 9 Sky Business Park, Eversley Way, TW20 8RF, Thorpe, United Kingdom
- 0345 208 5755
- support@overboard.com
- over-board.co.uk
4.6
Excellent
149 reviews
Replied to 85% of negative reviews
Typically replies within 24 hours
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good value product
February 19, 2026
Reply from OverBoard
Thank you for your positive feedback! We're delighted to hear you’re happy with the value of your purchase. We appreciate you taking the time to share your experience.
Excellent all round experience
We asked some questions on the chat before or purchase and they were all answered. We had a couple more when we received our order and again they were answered quickly and satisfactorily. The quality of the products is excellent and it is so refreshing to deal with a company that really seems to care. Very fast delivery too. Excellent all round!
February 19, 2026
Reply from OverBoard
Thank you so much for your fantastic review! We’re thrilled to hear our team could answer all your questions and that you’re happy with the product quality and fast delivery. It’s wonderful to know our care and service made a difference — thanks again for your support!
Great products and fantastic customer service!
First purchased from this company in 2021, the item I purchased was a large waterproof phone case. It stood up to all sorts of use, I took it on holiday, I used it on my paddle board and also used it on poolside. The best thing about this product is that OverBoard offer a 5 year extended warranty. I had an issue with the case after 4 years and 10 months.....I contacted customer services and they honoured the 5 year warranty! I can't fault this company, their products are fantastic and their customer service is amazing. Thank you:-)
February 14, 2026
Unprompted review
Reply from OverBoard
Thank you so much for your amazing review and for being a loyal customer since 2021! We’re delighted to hear your waterproof phone case has been such a reliable companion on all your adventures.
It’s especially great to know our extended warranty and customer service team were able to support you when you needed it — that’s exactly what we’re here for. Thanks again for your kind words and continued support
Reply from OverBoard
Thank you so much for the fantastic review! We’re thrilled to hear you’re happy with the products and fast delivery. Your support means a lot to us — thanks again!
Excellent service and fantastic…
Excellent service and fantastic product. Delivered promptly with great communication.
February 17, 2026
Reply from OverBoard
Thank you so much for your wonderful review! We’re delighted to hear you were pleased with the service, communication, and prompt delivery. It means a lot to know you’re happy with your product — thanks again for your support!
Rugged bag with plenty of room inside…
Rugged bag with plenty of room inside for all my camping gear. Fits on the back seat of my motorcycle. All good.
February 17, 2026
Reply from OverBoard
Thank you so much for your great review! We’re thrilled to hear the bag has plenty of room for your camping gear and fits perfectly on your motorcycle. Sounds like it’s ready for some amazing adventures — enjoy the ride!
Reply from OverBoard
Thank you so much for your kind review! We’re delighted to hear you found the bag useful for travelling — that’s exactly what it’s designed for. We hope it joins you on many more adventures!
Reply from OverBoard
Thanks for the fantastic review! It’s great to hear that you were happy with the value, fast turnaround, and quality of your purchase. Your support means a lot to our team, and we can’t wait to help you again.
Good service
Good service and good products. Have yet to put them to the test but seem very robust.
February 13, 2026
Reply from OverBoard
Thank you for your great review. We’re pleased to hear you’re happy with the service and product quality.
We’re confident they’ll perform just as well in use, and we’re always here if you need any support.
Reply from OverBoard
Thank you for your positive feedback. We’re pleased to hear your order arrived on time and that you’re happy with the products. We appreciate your support.
Reply from OverBoard
Thank you for your kind feedback. We’re delighted to hear you had a positive experience and look forward to working with you again.
Excellent customer service
Excellent customer service, quick to respond to a query on a product and quick in despatching. Product is as expected and is of good quality.
February 10, 2026
Reply from OverBoard
Thank you for taking the time to share your feedback. We’re pleased to hear that you experienced prompt communication and efficient dispatch, and that the product met your expectations in terms of quality. Your comments are greatly appreciated, and we look forward to assisting you again in the future.
Waterproof phone pouch
Impressed with free and very fast delivery. Not used it yet , bought for use next month
February 10, 2026
Reply from OverBoard
We’re really pleased to hear you were impressed with our free and speedy delivery — we know how important that is. We hope everything works perfectly for you next month, and if you need anything at all in the meantime, we’re always here to help.
Reply from OverBoard
We’re delighted to hear you’re happy with both the product and the price. Providing great service and real value is exactly what we aim for, so your feedback means a lot to us.
Last one lasted 12 years
Last one lasted 12 years. Would have lasted longer if I didn't use it with my dive weights.
Needless to say I bought another and retired the old one.
February 9, 2026
Reply from OverBoard
Thank you for your continued support!
Twelve years of use is exactly the kind of durability we aim for. We’re thrilled you chose us again and hope your new one serves you just as well.
We truly appreciate your loyalty!
Excellent product and excellent…
Excellent product and excellent service. Above expectations on all levels.
January 28, 2026
Reply from OverBoard
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that both the product and service exceeded your expectations. That’s exactly what we strive for, so your feedback truly means a lot to our team.
We really appreciate your support and look forward to serving you again in the future.
Worth it
I previously bought a bag from the same company in the past. I was happy with how it protected my stuff from the water elements. When I saw their commuter bag is on sale I seized the opportunity and bought one as the frequent rains here constantly expose my laptop to the likelihood of getting wet. I appreciate the fast delivery and the quality of the bag is really great. So far I have no complaints. I appreciate the freebies as well.
February 2, 2026
Reply from OverBoard
Thank you for your kind feedback! We’re really glad to hear the commuter bag is meeting your expectations and keeping your laptop protected from the rain. It’s great to know you were happy with the delivery, quality, and the little extras too. We truly appreciate your support and hope the bag serves you well for years to come.
Emailed Overboard to get a replacement part
Emailed Overboard to get a spare bungee strap replacement for rucksack as unable to find on website. Return email within a couple of hours, offered a free new bungee strap and only had to pay postage, with link sent to confirm and pay. New part arrived 2 days later. Excellent customer service service and support. Thank you Customer Service Team.
January 23, 2026
Reply from OverBoard
Thank you for your kind feedback. We’re glad we could help and get the replacement to you quickly — our customer service team will really appreciate your comments. Thanks for choosing OverBoard!
Great protection at the seaside
The two phone pouches arrived quickly, as expected and were perfect for the two different mobiles. I tested one immediately and it passed with flying colours, not a hint of moisture inside. Tested it for real while swimming in the sea (inside a bumbag-style waterproof pouch) and both were fine. It also worked for reading/taking photos on the beach, no sand got in and the phone keys worked fine. Would recommend.
September 21, 2025
Reply from OverBoard
Thank you for your great review! We’re really pleased to hear the phone pouches arrived quickly and performed perfectly both in testing and while swimming. It’s great to know they kept your phones dry, sand-free, and fully usable on the beach. Thanks again for the recommendation!
Reply from OverBoard
Thanks for taking the time to leave a review. We’re sorry to hear the product feels bulkier than you expected. We know first impressions matter, and design and fit can be very personal.
If you do decide it’s not quite right for you, we offer free returns, and in this instance a free exchange for you too, so you’re more than welcome to send it back or swap it for something that suits you better—no hassle at all. Of course, if you try it and have any questions along the way, our support team is always happy to help.
Thanks again for your feedback—it genuinely helps us improve.
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