Ownable, LLC 

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Rated 1 out of 5 stars

I purchased an Apple watch about 3 yrs ago from Ownable. I need to get into that again to get the proof of purchase. This company no longer exists anymore cause I cant find a website or anything

Rated 5 out of 5 stars

Offers up-to-date products with a method of purchase that allows more people to affordably be in the market for the products. Upfront about the pricing and the company's goal to give people the chance... See more

Company replied

Rated 1 out of 5 stars

Wouldn't except my order finally it went through. Payment taken. Haven't heard anything since. Was supposed to pick up order yesterday. No way to contact them. Facebook comments on lock down. No way t... See more

Rated 1 out of 5 stars

They owe me 83.06. Acknowledged that they messed up and 2 weeks later I'm still sitting waiting on my money cause they harassed me to pay knowing my situation and that my job was messing up not paying... See more

Company details

  1. Electronics Store

Information provided by various external sources

New electronics, gaming systems, appliances. Ownable is an eCommerce company saving customers millions of dollars a year vs traditional rent to own stores.


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(75)

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Rated 3 out of 5 stars

I am not sure what happened to them

I am not sure what happened to them. I was lucky enough to get an Apple Pencil from them but that's all. I worked hard to get my rental cap up but now they have stopped taking orders it seems :-(

January 22, 2021
Unprompted review
Rated 4 out of 5 stars

Are they even open anymore?

I have used them in the past several times. A few months back my spending cap finished to nothing. Made payments on time and never missed a payment. Now I can't get a hold of anybody. Are they even doing business anymore?

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

I've used them for many items

I've used them for many items. Sure it cost more, any type of financing would. Its convenient payments are low and reasonable. Bi-weekly payment 13 of them and boom item owned. Only thing i could possibly complain about is shipping can be slow, I could also just be spoiled by prime. Maybe next time I'll do in store pickup.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

I started using ownable 7 Months ago…

I started using ownable 7 Months ago and of course I was a little afraid that they might actually take my money as a scam but after 1 week of my payment go through for the first 2 weeks, I receive an email with a code to go to best buy and get my Nintendo switch, which I just finished paying 1 month ago and now it is mine, now Yes you will pay almost twice of the amount the item you are buying but for people who have bad credit what else can we do they show you from the very beginning how much you will be paying and if you do not like it well then don't buy it period. this company will not check your score and do a hard pull to create an inquire it will be a soft pull, after finished paying, I did receive an increase in my rental cap or credit line from 750$ to 1500$, I personally think it is great and if you think I am a bot or something my name is kilua083 on Instagram if you have any questions come and ask me I will give 10 stars if I could to this company, and now they are not paying me, I just get tired of people saying is a scam and have not even tried it.

June 2, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They charge you 3 times the price you would pay at an actual store. DO NOT TRUST THEM!!! Do not give them your business.

April 28, 2020
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

We're sorry to hear about your frustration with our services. It looks like you recently entered into three rental agreements for three items (Keurig Coffee Maker, BISSELL CrossWave Cordless Cleaner, and a Microsoft Xbox One S 1TB All-Digital Edition).

In following with the rental agreements, the only amounts ever charged to your account were the biweekly payments provided under your rental agreements as shown on our website. Due to an unpaid balance on the account, we contacted you in an attempt to schedule payment for past due amounts. We did not receive any response. Likewise, we did not receive responses after contacting you in response to multiple emails which you sent to our Customer Service Support Team.

If you have any questions regarding the charges or outstanding past due balance on this account, or if you would like a statement providing a log of the transactions, or copies of the rental agreements, please feel free to contact us directly and we'll be happy to assist you. Thank you.

Rated 5 out of 5 stars

Ownable is a great business

Ownable is great, never had a problem with payments or anything else. Have paid off an order and am in the middle of another. They made a great payoff offer during this Coronoavirus pandemic that I didn't even ask for. I love this place, highly recommended and I will use again in the future.

April 9, 2020
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

Thanks for your great review, Rebecca! We love that you love ownable because we love you too!

Rated 1 out of 5 stars

Worse company ever.

I placed an order to be delivered to my home. After 2 weeks pass I try to contact this company and the only way to talk to someone is by email. I was told that UPS couldn’t fine the address so the package was sent back to the sender and I would get my money back. After many email exchanges they refuse to credit my money on items I never received. ****If I could rate them a 0 I would***

January 14, 2020
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

Hi there,

We're sorry about how you feel about your experience with ownable, however, upon review of your account we see that your order was returned by UPS to Best Buy for multiple failed attempts at delivery and, per Best Buy's policy, the item was returned to the store and a refund was issued. Upon confirming the return of the order to Best Buy, we issued all refunds to your account for charges incurred for that order. If you have any questions about your account, please feel free to contact us.

Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. This is a scam! I was told my Nintendo switch would be ready for pickup on the 20th. I see a message that says order delayed. They tell me it's because best buy in my area is out. I arrange 4 different times to pick it up at different locations only for at the last step to be told oh they're out too. Then it could be shipped. When I agreed to that she said oh we found one closer to you for pickup. Great! Never got confirmation email. I asked about it and they finally told me they are unable to fill my order. My rental cap went back up but my money never went back to my card. They are LUCKY they aren't a brick and mortar store because I'd be in there this morning.

UPDATE: I ACTUALLY DID RECEIVE MY MONEY BACK

December 22, 2019
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

We're sorry to hear about your frustration with our services. It looks like you entered an order on December 16, 2019, for a Nintendo Switch 32GB Console, and paid a down payment for $46.26. The order was subsequently cancelled by Best Buy and we issued a refund for the down payment on December 22, 2019, following Best Buy's cancellation due to high demand for that particular product. Unfortunately, due to the holiday season and the popularity of this particular product during that time, we were unable to fill your order.

Please feel free to contact us directly if you have any other questions regarding your account and/or this order, and we'll be happy to assist you. Thank you.

Rated 1 out of 5 stars

I’ve been paying for an order I never…

I’ve been paying for an order I never picked up and contacted Thru email and no one replied ... I hope I wasn’t Scammed by these people....smh

December 13, 2019
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

We're sorry to hear about your frustration with our services. Based on our records, you placed an order on November 1, 2019, for a Sony Playstation 4 1TB Fortnite Neo Versa Console Bundle. The order was placed for in-store pick up. On November 2, 2019, Best Buy reported the item as picked up in-store and verified for our records that the customer provided photo ID and the order number upon picking up the item.

It is worth nothing that the order number is sent only to the email address on the account on file with us, which was verified as your email when we received a series of messages sent to our Customer Support Team in December 2019, by you, reporting that you didn't pick up the item and demanding a refund. After confirming that the item was in-fact picked up by a person who presented your photo ID and Best Buy order number, we declined to issue a refund for your claim due to these facts, and the fact that we requested you file a police report, reporting the alleged identity theft, but we never received a response back from you.

If you believe you have been the victim of an identity theft please file a police report regarding this matter and provide us a copy of the report. If you have any additional questions about this order or the outstanding balance on your account, please contact us and we'll be happy to assist you.

Rated 1 out of 5 stars

They owe me 83.06

They owe me 83.06. Acknowledged that they messed up and 2 weeks later I'm still sitting waiting on my money cause they harassed me to pay knowing my situation and that my job was messing up not paying us but when they messed up they avoid actually communicating and refund my funds. They are horrible. Don't buy from them only cause you will always be chasing them but they harrass you but once they mess up they avoid you

December 12, 2019
Unprompted review
Rated 1 out of 5 stars

ownable US is a alright. Could be better

Ordered on December 1st told me items would be here by yesterday. Received nothing and can’t get in contact with anyone. Nevertheless, I did receive my items without a tracking number. So I guess they’re alright. Still wish they would send tracking to customers.

December 5, 2019
Unprompted review
Rated 1 out of 5 stars

Non responsive

purchase TV on Wednesday morning. Payment went through did in store pickup. Haven’t heard anything since. emailed customer service and have not received a response.

November 29, 2019
Unprompted review
Rated 1 out of 5 stars

Lame

Wouldn't except my order finally it went through. Payment taken. Haven't heard anything since. Was supposed to pick up order yesterday. No way to contact them. Facebook comments on lock down. No way to talk to anyone. Ridiculous

November 29, 2019
Unprompted review
Rated 2 out of 5 stars

I haven’t even USED the service yet the…

I haven’t even USED the service yet the idea of financing or paying off an item is great but overpaying is where I draw the line why in this world would you pay $1800 in total for an old a@& MacBook Air that you could literally get for less than half the price of what they offer it for? It makes no sense good idea just terrible execution I understand they need to make a little money on it too but it’s just way overpriced I’m good.

November 9, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful service and great customer…

Wonderful service and great customer support and fast email response

November 7, 2019
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

Hi Kelvin! Thank you for using ownable and leaving us a fabulous review! We're happy you enjoyed the experience with our customer service team and we look forward to working with you again in the future!

Rated 5 out of 5 stars

World Class Service!

Keyon here again,

Big thanks to the Ownable team ounce again for great customer service and quality assurance! I recently had an issue with a current purchase. I reached out to the customer service team; they did a great job with a timely response, and also providing a solution to my issue. Thank you again to the Ownable team!

November 2, 2019
Unprompted review
Ownable, LLC logo

Reply from Ownable, LLC

Hi there Keyon! Thanks so much for leaving this great review! Our customer service team really values the feedback and we can't wait to see you back online with ownable again soon!

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