Oxford Fencing Supplies Reviews 106

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and product knowledge, making the ordering process smooth and efficient. People frequently highlight the excellent delivery service, noting its punctuality, the helpfulness of the drivers, and the convenience of having items placed exactly where needed. Consumers are also very satisfied with the quality of the products and the overall service, finding the online ordering process easy to use and the communication clear. A few other people also felt that while the service was generally good, some deliveries had minor issues or the delivery cost was high for smaller items.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the helpfulness and friendliness... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers frequently praise the quick and efficient... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the great service, competitive... See more

Product

Clients share positive opinions on product quality and selection. Customers consistently praise the great... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering, with a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Im a total novice to feather edge , soon as i walked through the door at oxford fencing and explained, the guys just took me under their wing, looked at my plans , organised my parts and gave me so... See more

Rated 5 out of 5 stars

I purchased fencing materials, including feather edge boards and gravel boards. The delivery was punctual, and the driver kindly unloaded everything close to my work area, which was very convenient.... See more

Rated 5 out of 5 stars

I was looking to buy wooden sleepers for my new garden project. My son had used Oxford Fencing earlier in the year and recommended them to me. The order was actioned quickly and delivery dates met. Sh... See more

Company replied

Rated 5 out of 5 stars

Order was spot on. They had everything I needed, so I could order it all in one place, unlike several other sites I tried. Delivery driver was a true gent and helped me carry everything round to... See more


Company details

Written by the company

Established in 1986, Oxford Fencing Supplies is one of the most respected specialist fencing suppliers in the UK. Open to the public as well as to our long-standing trade customers, we pride ourselves on offering an informed, personal and professional service to every visitor to our branch in Abingdon. In 2022, we became part of Lawsons, a 4th Generation family-owned timber, fencing and building supplies merchant.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

106 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Materials were good but delivery was…

Materials were good but was told delivery was scheduled for midday, didn't arrive until 4pm which put the job back a day.

April 28, 2025
Oxford Fencing Supplies logo

Reply from Oxford Fencing Supplies

I apologise if there was any confusion with the delivery date. I have spoken to the branch and they were under the impression that the delivery was for the following day. I hope that you were not overly inconvenienced, Oxford Fencing has been serving the community for 40 years and we pride ourselves on our service. I hope that you will use us again and give us the opportunity to demonstrate our quality of service.

Rated 5 out of 5 stars

Great service

Great service, great communication, keeping me up to date with the delivery
Very nice friendly delivery driver too

April 23, 2025
Rated 5 out of 5 stars

Highly recommended.

I ordered everything I needed online & chose my delivery day. I telephoned the day before to check when I needed to be onsite to accept delivery & my order was delivered at the estimated time.
An excellent service and I would definitely order again.

April 1, 2025
Rated 5 out of 5 stars

Helpful

Helpful, quick and friendly, needed to wait a little longer than I planned but was kept up to date and I wasn’t in a rush.

March 21, 2025
Rated 5 out of 5 stars

Good value and efficient service.

Although I had only a small (well-priced) order for fencing materials it was processed swiftly and efficiently online and I was contacted by phone the next working day to confirm its readiness for collection. On arrival at the depot, customer directions were clear and my order was processed and loaded very quickly.

March 2, 2025

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