Oxford Online Pharmacy  Reviews 

34,253
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency of the ordering process and the helpfulness of the staff. Many people appreciate the fast and reliable delivery, often receiving well-packaged products quickly and at competitive prices. The reordering system is also found to be straightforward, retaining previous information for convenience and contributing to a smooth, professional experience. However, some people mentioned experiencing delays in order processing and delivery, with items occasionally taking longer than expected or not arriving as scheduled.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the... See more

Order

Customers had positive experiences with order, praising the straightforward and easy ordering process, with... See more

Product

Clients share positive opinions on product, with many reviewers reporting that the products work effectively,... See more

Price

Customers consistently note positive experiences with price, with many reviewers praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Medication arrived with 24hrs of order. I cannot fault Oxford Online Pharmacy nor their delivery partner Royal Mail in any way. Superb service at lowest cost. This has been the case with every... See more

Company replied

Rated 5 out of 5 stars

Investigated online and these guys came out the best. Only criticism is that photo instructions could be clearer, I.e. need to hold a piece of paper up with the date on, not to take yourself, wear tig... See more

Rated 5 out of 5 stars

Questionnaire is needed so make sure you fill it in with as much info to help the pharmacist help you. Cost is very competitive and beats others whom offer cheaper pricing but the amount is significan... See more

Rated 5 out of 5 stars

First time ordering and item was well packaged , SUPER FAST DELIVERY, very impressed. Great service, and kept updated about delivery. Highly recommend this Pharmacy. Thank you so much , will order... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.7

All reviews

(34,253)

5,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

Amazing company; they're super fast with their processing, and their prices are so affordable! Thank you so much

July 14, 2026
Rated 5 out of 5 stars

Professional Service

I've using this Pharmacy for a few years now. I like the free Royal Mail tracked delivery if you spend about £60. I have my parcels delivered to a Post office. Professional service. Good use by dates on the medicine. Recommended.

July 14, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're truly grateful for your feedback! Providing great service is what we aim for every day.

Rated 5 out of 5 stars

Great service

Really speedy. No meesing about or dithering A straightforward consultancy and my cream was with me the next day. Great service

July 13, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Hearing that you were satisfied with our service makes our day - thank you for your support!

Rated 5 out of 5 stars

Good prices and excellent service

Good prices and excellent service. Quick and reliable. Quick delivery also. Thanks.

July 4, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We work hard to ensure prompt delivery and we're happy to hear it made a difference for you.

Rated 5 out of 5 stars

Excellent Service

Great service! Product came exactly as ordered.

July 13, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

That's exactly what we love to hear - fast, simple, and convenient ordering. Thanks for sharing

Rated 5 out of 5 stars

Easy to order and excellent delivery options

Easy to order and was delivered quickly. I explained what I needed and the reason behind it (it was a temporary need for a slightly different form of medication I am normally prescribed) and they prescribed. They also shared with my GP, who in turn suggested a different option I hadn’t considered. So very pleased with my experience and will order from Oxford Online Pharmacy again.

July 13, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We've worked hard to make our platform user-friendly - we're glad it worked well for you.

Rated 5 out of 5 stars

Everyone at the office have been…

Everyone at the office have been wonderful , i went on my weight loss journey a while ago and all staff have been professional and friendly, I will and do recommend Oxford online to friends without hesitation they have been the best .

June 20, 2026

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