Oxford Online Pharmacy  Reviews 

34,158
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 5,438 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency of the ordering process and the helpfulness of the staff. Many people appreciate the fast and reliable delivery, often receiving well-packaged products quickly and at competitive prices. The reordering system is also found to be straightforward, retaining previous information for convenience and contributing to a smooth, professional experience. However, some people mentioned experiencing delays in order processing and delivery, with items occasionally taking longer than expected or not arriving as scheduled.

What people talk about most

Service

People report positive experiences with service, often highlighting its efficiency, professionalism, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers consistently praising the... See more

Order

Customers had positive experiences with order, praising the straightforward and easy ordering process, with... See more

Product

Clients share positive opinions on product, with many reviewers reporting that the products work effectively,... See more

Price

Customers consistently note positive experiences with price, with many reviewers praising the great and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Medication arrived with 24hrs of order. I cannot fault Oxford Online Pharmacy nor their delivery partner Royal Mail in any way. Superb service at lowest cost. This has been the case with every... See more

Company replied

Rated 5 out of 5 stars

Investigated online and these guys came out the best. Only criticism is that photo instructions could be clearer, I.e. need to hold a piece of paper up with the date on, not to take yourself, wear tig... See more

Rated 5 out of 5 stars

Questionnaire is needed so make sure you fill it in with as much info to help the pharmacist help you. Cost is very competitive and beats others whom offer cheaper pricing but the amount is significan... See more

Rated 5 out of 5 stars

First time ordering and item was well packaged , SUPER FAST DELIVERY, very impressed. Great service, and kept updated about delivery. Highly recommend this Pharmacy. Thank you so much , will order... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.7

All reviews

(34,158)

5,179 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Service So Far

So far, I am happy with the service provided by this pharmacy. Everything has gone smoothly, and my experience has been positive.

June 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Your satisfaction means everything to us. Thanks for recognising the effort we put into customer care!

Rated 5 out of 5 stars

Easy ordering and fast dilivery

Easy ordering and fast dilivery

July 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We've worked hard to make our platform user-friendly - we're glad it worked well for you.

Rated 4 out of 5 stars

quick delivery

good service. prompt delivery.

July 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It's great to know our fast delivery helped you get what you needed on time. We appreciate your feedback!

Rated 5 out of 5 stars

Oxford Online Pharmacy provides a very…

Oxford Online Pharmacy provides a very thorough but easy system to reorder medicines. They retain much of the generic information but check on any changes in your condition.

July 4, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Ease of use is a big focus for us, so it's great to hear that you had a smooth ordering experience.

Rated 5 out of 5 stars

Great service and great prices

Great service and great prices. I’ve been ordering from them for several years and not planning to change

July 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so pleased to hear that ordering was easy! A hassle-free process is what we strive to provide.

Rated 5 out of 5 stars

Quick delivery

Easy to order

July 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're so glad the delivery met your expectations! Speedy service is one of our top priorities.

Rated 5 out of 5 stars

All good !

Quick and efficient assessment. Very rapid delivery (2 days from order) at no extra charge. Good price. All good !

July 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thanks for noticing! Our team is always working to get medications out fast and efficiently – glad it reached you quickly.

Rated 5 out of 5 stars

Latest purchase

Easy ordering and quick delivery!

July 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you! We work hard to ensure prompt delivery and we're happy to hear it made a difference for you.

Rated 5 out of 5 stars

A great service

A good, fast and reliable service and very discreet.

July 7, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you so much! We're glad you had a smooth and pleasant experience with our team.

Rated 5 out of 5 stars

Fast service

Fast, problem free service. Good value.

June 27, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We're truly grateful for your feedback! Providing great service is what we aim for every day.

Rated 5 out of 5 stars

Easy to use website

Easy to use website, quick consultation, speedy tracked delivery good prices

July 6, 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for your kind words! We know how important timely delivery is, and we're thrilled to hear your order arrived quickly.

Rated 5 out of 5 stars

Great Service...

Have used Oxford numerous times and always have a great experience.
Ordering is simple, consultation (if required) is straightforward.

June 23, 2026
Unprompted review
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

That's exactly what we love to hear - fast, simple, and convenient ordering. Thanks for sharing

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