Medication arrived with 24hrs of order. I cannot fault Oxford Online Pharmacy nor their delivery partner Royal Mail in any way. Superb service at lowest cost. This has been the case with every... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Investigated online and these guys came out the best. Only criticism is that photo instructions could be clearer, I.e. need to hold a piece of paper up with the date on, not to take yourself, wear tig... See more
Questionnaire is needed so make sure you fill it in with as much info to help the pharmacist help you. Cost is very competitive and beats others whom offer cheaper pricing but the amount is significan... See more
First time ordering and item was well packaged , SUPER FAST DELIVERY, very impressed. Great service, and kept updated about delivery. Highly recommend this Pharmacy. Thank you so much , will order... See more
Company replied
Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
34K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very good and prompt communication at…
Very good and prompt communication at all points of progress.
July 2, 2026
Product just as described
Product just as described. The delivery arrived on time and with no trouble. I have done business with them before and no problems so far.
May 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good service
July 12, 2026
Reply from Oxford Online Pharmacy
We're here to help every step of the way. Thanks for your kind words about our service!
Tablets
Straight forward, easy to understand. Very trustworthy. 10 out of 10. Many thanks.
July 12, 2026
Reply from Oxford Online Pharmacy
Thank you so much! We're glad you had a smooth and pleasant experience with our team.
Reply from Oxford Online Pharmacy
Thanks for noticing! Our team is always working to get medications out fast and efficiently – glad it reached you quickly.
Free and 2nd day delivery Excellent…
Free and 2nd day delivery Excellent customer services.
July 12, 2026
Great service easy to use
Great service easy to use, excellent communication and very good value.
July 12, 2026
Reply from Oxford Online Pharmacy
We're truly grateful for your feedback! Providing great service is what we aim for every day.
Reply from Oxford Online Pharmacy
Hearing that you were satisfied with our service makes our day - thank you for your support!
Helpful call from Oxford
I had a call with Louise and she explained availability of the new pill.
She was very helpful and answered other questions I had.
I felt reassur
July 13, 2026
Great service
Great service, only downside is web site can be rather slow at times .. that’s about the only downside .. great help if you need it
July 11, 2026
Reply from Oxford Online Pharmacy
Your satisfaction means everything to us. Thanks for recognising the effort we put into customer care!
Reply from Oxford Online Pharmacy
We're delighted that the ordering process was straightforward for you. Your feedback encourages us to keep it that way!
Reply from Oxford Online Pharmacy
We're here to help every step of the way. Thanks for your kind words about our service!
Reply from Oxford Online Pharmacy
Thank you! We work hard to ensure prompt delivery and we're happy to hear it made a difference for you.
Bombarded with non stop emails to rate…
Bombarded with non stop emails to rate the site, unable to unsubscribe
July 1, 2026
Reply from Oxford Online Pharmacy
Dear Matt,
Thank you for your feedback, and we’re very sorry to hear about your experience.
You should never feel bombarded with emails, and we apologise that our review reminders felt excessive. We also understand how frustrating it is when you try to unsubscribe and it doesn’t work as expected. This is not the experience we want for our customers.
We will review our mailing system to ensure that unsubscribe requests are processed correctly, and we’re taking steps to reduce the frequency of review prompts. Your comments have been passed to our technical and customer service teams so we can prevent this from happening again.
If you are still receiving unwanted emails or would like us to check your preferences directly, please contact our customer service team and we’ll be happy to help.
Thank you again for bringing this to our attention.
Kind regards,
Harriet
Customer Care
Very helpful to know what I needed to…
Very helpful to know what I needed to help me with this problem.
July 1, 2026
Professional and competitive on price
Quick and easy to order, once you complete the detailed questions. And submit your photos, price is expensive since Trump insisted on the price rise, but Oxford Pharmacy is competitive on price. They used to offer monthly discounts which helped a great deal and kept the price down slightly but I've not received any recently hence the lower score.
When you receive your order the pharmacist will include notes for you. There are also follow up emails checking if all going well and contact info for queries.
June 22, 2026
Reply from Oxford Online Pharmacy
We're so pleased to hear that ordering was easy! A hassle-free process is what we strive to provide.
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