Oxigen Environmental - Ballymount, Dublin Reviews 

132
TrustScore 4 out of 5

4.2

Ballymount Road Lower, Merrywell Business Park, D12 HY65 Dublin 12, County Dublin, IE


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Rated 5 out of 5 stars

Overall the service provided is excellent and no challenges what so ever. However, the reason for 5 stars goes beyond this. My not quite 2 year old son always runs to the window when he hears... See more

Company replied

Rated 5 out of 5 stars

Hired a skip from Oxigen Environmental - Ballymount, Dublin. The entire process was incredibly smooth, efficient, and completely stress-free. The team went above and beyond to ensure everything was h... See more

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Rated 3 out of 5 stars

Skip arrived on time but collection was late . We needed access to the front garden after the choosen date for pick up. I made many attempts to call dublin center with no answer and 2 emails left by t... See more

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Rated 5 out of 5 stars

I recently used Oxygen Skip Hire to clear out a large amount of rubbish from my back garden, and I was very impressed with the service. The skip was delivered on time, placed exactly where I needed i... See more

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Company details

  1. Waste Management Service
  2. Drainage Service
  3. Garbage Collection Service
  4. Garbage Dump
  5. Recycling Center

About Oxigen Environmental - Ballymount, Dublin

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info

  • Ballymount Road Lower, Merrywell Business Park, D12 HY65, Dublin 12, County Dublin, Ireland

  • 014263118

4.2

Great

TrustScore 4 out of 5

132 reviews

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1-star

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(132)

381 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service skip hire

Excellent service, also very good on price. Skip was delivered exactly on time and likewise was picked up on time. Phonecalls ahead of time very convenient. Would definitely use again.

September 24, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Gerry,

Thank you so much for your kind review. We are glad to hear that the skip service you received was efficient and friendly.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Reasonably priced skip

Reasonably priced skip, delivered and picked up as agreed. No complaints.

September 15, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Callum,

Thank you for your kind feedback. We are delighted that you were pleased with the service you received and our price point.

Kind regards,
The Oxigen Team

Rated 4 out of 5 stars

Excellent service no hassle no fuss

Excellent service no hassle no fuss

September 22, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Marian,

Thank you so much for your review. We are glad to hear that the service you received lived up to your expectations. We look forward to hearing from you again soon.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Skip didn't arrive.

I placed an order for a skip 16 days in advanced. I immediately received confirmation, a job no. and an invoice with Status:Paid

I planned annual leave and organised paid help for heavy removals for the day the skip was due.

It did not arrive and I never received any communication from Oxigen.

I rang about 5-6 times and just kept getting either a messaging machine or other regions putting me back through to Dublins messaging machine.

Eventually Dundalk region checked my order and told me it's unpaid, hence it wasn't sent out.

The money came out of my account 16 days prior along with an invoice stating its Paid.

I finally got through to the Dublin region at half 5 who told me the same thing and that they'd have to check with IT

I find it strange that if they have record of an order with a delivery date, and "no payment" on their system, that they didn't attempt to contact me and let me know.

The skip has now been rescheduled since they found my payment and had a glitch in their side, though I'm now out money and time/AL

No partial refund offered either for the inconvenience. Poor experience

September 15, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Darragh,

Thank you for taking the time to share your experience with us. We sincerely apologise for the frustration and inconvenience caused by the error with your skip order. We fully understand the impact this had, especially as you had taken annual leave and arranged additional help in preparation for the delivery.

It’s clear that our system glitch and lack of proactive communication fell short of the service you should expect from Oxigen. This is not the standard we strive to uphold and we are truly sorry for the stress and extra cost this caused.

We are reviewing this incident internally with our teams to ensure that similar issues are identified and communicated to customers much earlier. Your feedback is extremely valuable in helping us improve.

Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your confidence in Oxigen.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Driver was nice guy

Driver was nice guy, quick and efficient drop off

August 31, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Peter,

Thank you so much for your review. We are always glad to hear when our drivers go above and beyond.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Very easy to order online driver rang…

Very easy to order online driver rang on deliver and asked where to drop top service

August 26, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Kevin,

Thank you for your review! We are delighted to hear that our processes worked well for you and everything went to plan. We hope you use our services again soon.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

The ease of navigation of the site

The ease of navigation of the site.
Clear and accurate description of services and ordering process.
Good Q & A section
Good prices and helpful Drivers.
And best of all, excellent customer service contacts that are courteous,
informative and extremely helpful.
Its a very easy decision to give 5 stars.

August 22, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Susan,

Thank you so much for your detailed and kind review. We are delighted at the level of service you have received. We take pride in our customer service team and it is always good to hear when customers are impressed with their professionalism and kindness.

Kind regards,
The Oxigen Team

Rated 4 out of 5 stars

Best price

Best price, good service

August 18, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Sandra,

Thank you so much for your review, we are delighted you are receiving good service from us. We appreciate your input.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Will never use this service again

I ordered a skip for 5 days, it arrived at lunch time on the first day, 15 days past and it still hasn’t been collected, I have called them 5 days ago to ask about collection, as I loaded everything I needed into the skip before the 5 days, now neighbours appear to be putting items into the skip for which I am responsible for ? Will never use this service again

July 28, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Rory,

We greatly apologise for this inconvenience and we regret to hear this feedback, as it is not reflective of the service we are known for. We have escalated this case to the appropriate team so that we can take steps to solve this problem as soon as possible.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Delivered and picked up as ordered good…

Delivered and picked up as ordered good service.

July 30, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Eve,

Thank you for your kind review - we are delighted that you have given us five stars for our skip service. We hope to help you again in the future!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great setbi

July 30, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Sinead,

Thank you so much for your five star review! We greatly appreciate your feedback.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

Collect a bit quicker

Collect a bit quicker

July 23, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi John,

Thank you for your review. We appreciate your honesty and we will continue to work on improving our service and customer communication.

Kind regards,
The Oxigen Team

Rated 2 out of 5 stars

Skip was 8 days delayed collected…

Skip was 8 days delayed collected emailed and called the office no reply
Delivery guy very friendly

July 21, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Kate,

We sincerely apologise for the miscommunication. Oxigen prides itself on our excellent service and it is often reflected in our reviews. We regret that in this instance that we have failed to deliver. Again, we apologise greatly for any inconvenience caused.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

Times were all over the place

Times were all over the place! I waited around until 6 pm for our skip to be delivered and it wasn’t even collected on our allocated day causing severe disruptions to our further plans!!

July 25, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Leanne,

We sincerely apologise for the miscommunication with our skip delivery and pickup, this was due to unforeseen circumstances. We have escalated this comment to the appropriate team and we will ensure that this does not happen again. Again, we apologise for any inconvenience caused.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Skip hire

I hired the skip for Tuesday 29th July and it arrived on time. I rang that afternoon to arrange for collection and spoke to a lovely lady who said she would do her best for a Wednesday collection.
I have made 3 calls and still have a skip which is causing an obstruction so am very disappointed with that aspect of the service
Today is Wednesday 6th August 8 days since I was told the skip would be picked up. I rang again yesterday and was told I would be put on the list for yesterday afternoon?? Surely one would think that I would already be on that list.
You don't only collect rubbish you speak a lot of it!

July 29, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Joseph,

We sincerely apologise about this lack of communication - it is unacceptable and we regret this event greatly. I am escalating this issue to the correct team and we hope to resolve this as soon as possible.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Easy to book online.

Easy to book online.
Skip arrived on time
Had to change collection time during to family emergency - phone support was superb and no problem
Collection exactly on time
Booked a 2nd skip
Another emergency, and again phone support deferred delivery of skip with absolutely no hassle.

July 23, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Ann,

We are delighted that you received the best service possible, during a stressful time no less! Thank you for choosing Oxigen and we hope to help you again in the future.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Excellent service

Excellent service, delivery and collection were on days advised. Office staff extremely helpful.

July 23, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Elaine,

Thanks so much for your five star review! We are delighted that you are happy with your service. We will pass this complimentary message on to our office team.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Very professional

Very professional

July 20, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Brendan,

Thank you so much for your review and kind message. We hope that we can help you again in the future!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Easy to order

Easy to order, ordered wednesday evening, delivered friday evening and collected the following thursday night. If I knew I’d have it so long I wouldn’t have killed myself filling it up for monday morning!

July 16, 2025
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Reply from Oxigen Environmental - Ballymount, Dublin

Hi Chris,

Thank you very much for your kind review! We are delighted that you received the high quality service that we are known for. We hope that you think of us again in the future when you may need a skip again.

Kind regards,
The Oxigen team

Rated 1 out of 5 stars

Not collected.

Skip was to be collected on Monday it is now wednesday and still not collected. I rang yesterday and no answer just leave a message nobody to talk to. Very poor communication.

July 13, 2025
Oxigen Environmental - Ballymount, Dublin logo

Reply from Oxigen Environmental - Ballymount, Dublin

Hi Michael,

We sincerely apologise for this issue and the lapse in communication. I have flagged this with the customer service team and we are now in communication to resolve this as soon as possible. Once again, we are very sorry this has happened and any inconveniences caused.

Kind regards,
The Oxigen Team

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