I normally do not write reviews but wanted to take a minute and publically recognize Heath for his exceptional customer care. I called Oximedical on Friday Heath walked me through options for portable... See more
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See what reviewers are saying
The agent was quick to understand my problem and resolved it by sending me a new machine which I received in 2 days. And only after I received the replacement was I required to return the old machin... See more
I purchased an Inogen One G4 in July and the entire machime has stopped working. Both batteries were faulty when I received them. At that time they were only lasting 70 minutes. I am under their "whit... See more
I purchased an oxygen concentrator, exchanged it within the exchange period, and returned them within the window as well because they were not providing a strong flow of oxygen. They kept over $1000 a... See more
Company details
Information provided by various external sources
OxiMedical is your oxygen concentrator store! With stores nationwide and online for oxygen generating equipment. Oxygen therapy by Inogen, Philips and CAIRE
Contact info
5255 W. Phelps Road, Suite 4, 85306, Glendale, United States
- 866-696-9558
- sales@oximedical.com
- oximedical.com
Hasn’t replied to negative reviews
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Easy to order
Easy to order, very helpful agent, answered all my questions about the product I was interested in.
It arrived in the time stated in perfect condition and works as advertised.
G5 concentrator stopped working 2…
G5 concentrator stopped working 2 months after acquiring. Called OxiMedical and they said, bring it in. The unit and battery were replaced within 15 minutes.
Can't ask for better service then that.
I have since recommended several ppl to…
I have since recommended several ppl to oximedical! Perfect customer service and machines! I will go no where else! Ask for Robert a lee!!
Outstanding Customer service
Outstanding Customer service. Calls returned promptly. Very pleasant staff,
Supplies delivered quickly.
I'd recommend OXiMedical to whomever would need their services.
I have purchased several concentrators…
I have purchased several concentrators from you over the years and am satisfied with your service. It has been very easy to order, update and get systems repaired.
THERE WERE PROBLEMS....!
-Ordering the concentrator went very smoothly.
-The item arrived as scheduled; unfortunately the item arrived without the 2 batteries as listed in the package. This made the concentrator unusable. Also unfortunately, the first rep. I talked to on your end thought I was only supposed to receive 1 battery; of course 1 battery is better than 0 batteries.
- When I finally talked to a knowledgeable person things went quickly. The batteries arrived and I was able to use the concentrator.
- I am happy !
- Also I very much the breathing issues booklet that was included in the concentrator package.
Excellent customer service.
I believe all items are overpriced and…
I believe all items are overpriced and that's all.
I'm please with the "Inogen at Home" model
I'm very please for the fast service from OxiMedical staff, so I could get the Oxigen generator for my Mom during the Covid pandemic. The machine helps my Mom boosted the Oxygen level from 88 to 95 easily, so she didn't need to go to the Hospital for Oxygen. It's very convenience.
Truly great company
There are always concerns when doing Internet Purchases. Not with these folks. They treated us like family!
I had to purchase a new Home oxygen…
I had to purchase a new Home oxygen concentrator the one i had will shut itself off when it gets hot. So i called Oxy Medical and told them what i needed. So they sent me a blue Phillips respironics q ever flo.i am glad i purchased this unit my first one i love so for the price you cant beat it.My salesman was so professional and helpful.
G5 Great product, sales need to be more detailed
some how we went from a g5 special 2995 lifetime warranty to 2195 with G4 trade in 3 year warranty somehow doesn't add up. Mostly since I was recovery from medical issues and really needed it, I let it slide. My fault for giving in. aside from poor sales tactics an excellent product, dwarfs the quality of the G4, a lot of degrading for a few lbs. they did not sell me the G4, I suspect to their advise would have not sold me the G4 to begin with

Reply from OxiMedical Respiratory
The inogenOneG5
The InogenOne G5 came quickly and was in working order. We received a &600.00 credit for the InogeneOne G4 that we returned.
Good service and easy
Weight
I feel that you could have been more upfront about the weight of the unit. It is fine without the battery, but with it the unit is quite heavy. I also ordered the backpack but the weight of that makes using it impossible.
I was very happy with the service i got
Ordering was seamless
Ordering was seamless! Peter had the information for all of my questions. The equipment arrived as promised.
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