Ox Securities Reviews 

900
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more

Company replied

Rated 5 out of 5 stars

I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more

Company replied

Rated 5 out of 5 stars

I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more

Company replied

Rated 5 out of 5 stars

Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more

Company replied

Company details

  1. Finance Broker
  2. Gold and Silver Trading Company
  3. Investment Company
  4. Stock Broker

Written by the company

OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset. 


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You should know

4.7

Excellent

TrustScore 4.5 out of 5

900 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(900)

378 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrelle is Awesome!

February 11, 2026
Ox Securities logo

Reply from Ox Securities

Hi Stew,

Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.

If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Outstanding service at OX Securities…

Outstanding service at OX Securities support by Zyron Garcia in mins for an urgent ask for info to file my taxes. Thank you!

February 10, 2026
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Reply from Ox Securities

Hi Kavindra,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Zyron Garcia

Zyron was very patient, helpful, and prompt with his responses.

February 10, 2026
Ox Securities logo

Reply from Ox Securities

Hi Kedrick,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Very good broker

Very good broker, easy to use and low commissions

February 10, 2026
Ox Securities logo

Reply from Ox Securities

Hi Tom,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Great company, great experience

Ox Securities is one of the more straightforward companies I have worked with. Their tech support is knowledgeable, helpful, and follows through on their promises. Customer service is definitely important to them, and they have gone above and beyond on multiple occasions. I will not hesitate to continue to use their services.

February 3, 2026
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Reply from Ox Securities

Hi Gerry,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Arrelle was extremely patient with me…

Arrelle was extremely patient with me as I was very frustrated. She was super helpful and most of all very very patient!!!

February 9, 2026
Ox Securities logo

Reply from Ox Securities

Hi Marsha,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Arrelle gave me clear instructions

Arrelle gave me clear, easy to understand answers to my questions (very quickly, I would add).
I was able to take are of what I needed to, thanks to Arrelle's assistance!

February 9, 2026
Ox Securities logo

Reply from Ox Securities

Hi Murray,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Ives was very patient and willing to go…

Ives was very patient and willing to go the extra mile for me. I struggled over the weekend online and he was very helpful explaining what I needed to do to access my account...I'm grateful.

February 8, 2026
Ox Securities logo

Reply from Ox Securities

Hi Scott,

Thank you for your review! We're happy to hear that your experience with Ox Securities has been positive and that our services met your expectations.

If you ever have any questions or need assistance, we're here to help. We appreciate your trust and look forward to continuing to support you.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Exceptional Customer Assistance

My conversation with and help from Mr. Nabil Javier was very successful and he was a pleasure to work with and complete a fund withdraw that that had been a major task until he assisted me. Exceptionally patient, knowledgeable, and creative at identifying the next step or getting me back on track. I am a very grateful customer for having dealt with a a very considerate and professional gentleman.

February 3, 2026
Ox Securities logo

Reply from Ox Securities

Hi Paul,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

I was having issues with my account and…

I was having issues with my account and Yves quickly assisted to resolve my problems. Great customer service!!

January 28, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Your representative went out of her way…

Your representative went out of her way ,BERNADETTE, She was informative, knowledgeable, very sweet the phone. Would not let me go until I was totally satisfied and had all my questions answered. This make me want to business again with OX Securities. You have a very valuable employee she need to be rewarded. Me with this review and you should see her value and be rewarded some how.

February 3, 2026
Ox Securities logo

Reply from Ox Securities

Hi Mark,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Very Competent Assistance

Knowledgeable. Helpful. Patient. Problem Solver!

February 3, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Great attention to my questions

Great attention to my questions. Julien resolved an issue quickly. Very impressed.

February 2, 2026
Ox Securities logo

Reply from Ox Securities

Hi Todd,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

Jenielie O is a wonderful lady


Jenielie O is a wonderful lady. Helped me through a stressful process. Very kind. Thank you

February 2, 2026
Ox Securities logo

Reply from Ox Securities

Hi Shantel,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Very Quick to respond

Very Quick to respond, and On Point, thankyou

February 2, 2026
Ox Securities logo

Reply from Ox Securities

Hi Mariz,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Outstanding Professional Customer Service!

I had a trading bot attached to my account. The company that managed the bot was not answering phone calls or replying support requests. My account was accumulating increasing loses. I called OxSecurities (Yves Fontanilla) and explained my situation. I was stressed. He calmed me down and explained step by step how to regain control of the account. This activity was 100% successful. He saved me a great deal of money. As we went through the process, he reminded me of what the impact would be. I am so grateful for the outstanding customer support he provided. He followed this up with a detailed email of additional steps I needed to follow up with. This was amazing! Thank you Yves!

January 29, 2026
Ox Securities logo

Reply from Ox Securities

Hi Forex Struggles,

Thank you for your wonderful feedback! We are delighted to know that you had such a positive experience with Ox Securities.

Should you have any questions or require assistance in the future, don’t hesitate to reach out. We value your trust and are excited to continue providing the best services possible.

Best regards,

Ox Securities Team

Rated 5 out of 5 stars

thomas

thomas was an amazing bar tender and waiter. he looks after me and my mum and always makes the experience a 10/10.

good food. love thomas

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Could not ask for more

Could not ask for more, Perfect service

January 30, 2026
Ox Securities logo

Reply from Ox Securities

Hi Customer,

Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.

Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.

Sincerely,

Ox Securities Team

Rated 5 out of 5 stars

Very helpful and fast customer service

Very helpful and fast customer service. I appreciate this company so much. Thank you!

January 29, 2026
Ox Securities logo

Reply from Ox Securities

Hi Christopher,

Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.

Best regards,

Ox Securities Team

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