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oxyaider.co.za Reviews 247

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TrustScore 3.5 out of 5

3.6

Medical Equipment Supplier
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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, most reviewers were somewhat happy with their experience overall. Customers generally praise the excellent service, noting that staff are friendly and helpful with online orders and payments. Many appreciate the quick shipping and prompt responses to queries, often receiving their products as advertised and in good condition. Reviewers frequently highlight the efficiency and professionalism of the service, with orders arriving on time and communication being clear. However, some people were dissatisfied with the delivery service and response times. Several customers reported long delivery times, sometimes without proactive communication or tracking updates. There were instances where orders took weeks to arrive, and some experienced rescheduled deliveries without prior notification. A few also mentioned receiving incorrect items or products that contradicted the company's stated processing times.

What people talk about most

Order

Users describe ambiguous interactions with order processing. While some customers praise the fast delivery,... See more

Service

Reviewers mention positive feedback about service. Many customers consistently praise the excellent, fast,... See more

Delivery service

Clients share ambiguous opinions on delivery service. While many customers praise fast and prompt delivery,... See more

Product

People report ambiguous experiences with product. Many customers praise the products received, noting they... See more

Response time

Consumers express dissatisfaction with response times. Many reviewers report that communication is not... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service was great Even though at first things we shakey as i did not receive my order number But i wrote an email and everything was resolved and I got my products in time and i will be orderi... See more

Rated 5 out of 5 stars

I orders online and got my order in 2 working days. I am impressed by the service though I was skeptical

Company details

  1. Medical Equipment Supplier

Written by the company

Oxyaider is a young energetic, private company registered in South Africa that focuses on people’s health, their well-being, sales, after-sales services of quality and affordable Home Medical Equipment, and Respiratory Therapy products in the local market. Oxyaiders mission is to provide the best healthcare solution money can buy and creating a long lasting after sales service, by delivering a wide range of specialty products and services ensuring quality care for all patients and as a reliable partner to the health care community.

Contact info

3.6

Average

TrustScore 3.5 out of 5

247 reviews

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Replied to 5% of negative reviews

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Rated 5 out of 5 stars

Prompt order execution

I placed an order and within no time the goods were delivered fast and promptly during the busier days of festive season
The staff is very friendly and assist very well with online ordering/payments
The pricing is also good.
I'll recommend this company to anyone

December 17, 2025
Rated 5 out of 5 stars

The service was great

The service was great
Even though at first things we shakey as i did not receive my order number

But i wrote an email and everything was resolved and I got my products in time and i will be ordering soon again

November 14, 2025
Rated 1 out of 5 stars

Good day …

Good day …
My experience is very bad with Oxyaider as it’s my first time doing Business with them . They lack communication and customer service . I paid for my order only today after struggling to get hold of them , they are telling me that some other items will be available after 4- 6 weeks . I’m honestly disappointed at them when I ask to speak to the Managers they are not available. To my surprise they indicated that all stick is available. I have been communicating with Adress and Eunice . Unfortunately I will never do business with them again .

October 27, 2025
Unprompted review

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