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Rated 1 out of 5 stars

Your dateline shows are all the same stories just edited differently! Dateline, dateline secrets uncovered, dateline unforgettable, dateline smoking gun, all the same stories!

Rated 1 out of 5 stars

too stupid to read or do your own jobs. Just another fake "bank" full of fraud and false advertising I get to sue. Don't care if you want to cry about me stating your illegal actions out loud won't c... See more

Company replied

Rated 1 out of 5 stars

Received a strange email advising my account has been flagged by their security monitoring system. WHAT ACCOUNT? I've never even heard of this company and DEFINITELY didn't open an account. The whole... See more

Rated 5 out of 5 stars

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Business to Business Service
  3. Financial Institution

Information provided by various external sources

Oxygen is a digital banking platform tailored to meet the unique needs of freelancers, digital natives, and small businesses – providing worry-free banking solutions to the nearly 60 million people who make up the ever-expanding segment. Through the Oxygen app, users can manage everyday expenses on their Oxygen Visa Debit Card, helping provide freedom, flexibility and predictability.


Contact info

2.9

Average

TrustScore 3 out of 5

287 reviews

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Rated 3 out of 5 stars

Cashback is meh but the only positive.

Cashback is cool, but waiting a til "oxygen day" (every month on the 8th) to use it is stupid. So you're locked out of cashback, but it use to be as soon as you hit the $10 minimum.

They don't have any credit builders, loans, line of credit, or anything like varo, chime, Albert.

January 23, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Rated 5 out of 5 stars

Amazing card…

I have had excellent service since day one. I love the cash back feature. I also really love the responses from vendors commenting on how unique the physical card is!

January 23, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 3 out of 5 stars

On the decline

I love this bank but their focus has shifted away from everyday checking and has focused their attention on their business checking. The rewards aren't the same and honestly there are better options out there for online banking. Bring back the instant 10$ referrals, and give customers better perks for card upgrades.

January 23, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Rated 3 out of 5 stars

No cash a check option

I don't like that they took the cash a check option away. The whole point in me getting banking online was so I could do it all in one place without heading out

January 23, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Rated 5 out of 5 stars

I love the rewards program

January 12, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 5 out of 5 stars

Fluid banking with lots of benefits

I've been using Oxygen for about 3 years now and I have to say it's been my favorite banking experience so far. I really enjoy the single use cards and vendors specific card options they provide, they offer another layer of privacy and security that other banks do not.
Getting paid early is definitely a nice bonus as well, I look forward to banking with Oxygen for years to come.

January 23, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 5 out of 5 stars

“Best Bank Ever…”

Oxygen has been by far the best bank I’ve ever dealt with I work at Fedex and I put my check in by direct deposit and I always get my check at least 2 days before the other guys that I work with!!! Great savings account also and plenty of cash back opportunities !!! The only thing I would like to see changed is that I can’t get an extra bank card for my wife?????

January 20, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 5 out of 5 stars

Love this banking!

Absolutely love using this banking service the only down fall was having to pay $300 for the fire element and the fact how when u go to an ATM that charges you $3 to pull money out, ok that's fine but what's not fake is how oxygen also charges you am extra $3 just for still doing that. Which I'm not so sure how come that happens but it sucks! The perks are great can't complain their! Even tho the fire element cost so much for the card I cant however fully complain about the price when the card is just wonderful and so worth the money spent!

January 19, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 1 out of 5 stars

you changed the cashback experience

you changed the cashback experience. Its a hassle and unappealing to even use the cashback feature anymore. you could at least now make it automatic cashback and not limit the variety of retailers to just 1% of all available companies. you could implement all food $1 back not just 10 different restaurants and all other retail the 5 or 6% depending on element level and exclude all money transfer. most every transaction already is categorized so I don't get why you're system can't automatically process cashback for each category on a weekly and daily basis. I don't want to be forced to limit my shopping to a select few retailers of your choosing to get cashback!

September 1, 2023
Unprompted review
Oxygen logo

Reply from Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Rated 5 out of 5 stars

I've been using Oxygen for several…

I've been using Oxygen for several years now, and they have been the best! I am so happy to be a customer and to have them as my bank!

January 19, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 5 out of 5 stars

I haven’t had any issues with this…

I haven’t had any issues with this service and I’ve been using them for 3-4 years now.

January 19, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 2 out of 5 stars

No longer worth it

No longer worth the exorbitant costs of the different elements. Cash back has gotten too complicated.

January 19, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

We always listen to what our customers have to say. Stay with us for a while more, we have new features coming down the pipeline.

Rated 5 out of 5 stars

Opportunities to upgrade my card

Opportunities to upgrade my card, having a business account that I can easily transfer to my personal account. Having an easy way to save money when I spend money.
I would love more vendors that I shop at regularly to be on the list of cashback options.

January 17, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Thank you! We always listen to what our customers have to say. So let us know if you want us to make any improvements.

Rated 1 out of 5 stars

Clueless …

Out of the blue decided a security response was triggered, I wasn't contacted other than the email saying that they were permanently closing my account with no more information other than the system was triggered. I emailed back and requested to be informed of what transpired and when, I also asked why I wasn't contacted to verify that said trigger was indeed done by me. The response I received was my account was closed, my app was disabled, I could not log in and any funds would be returned to sender.

January 6, 2024
Unprompted review
Oxygen logo

Reply from Oxygen

Sorry to hear about your experience. On January 6, 2024, a notification email was sent to inform you of the account closure due to a business risk decision. You were also informed that your account would not be accessible, and your mobile application would be disabled. If you have any questions or concerns, please respond to the email thread sent to you on 1/8/2024. Apologies for any inconvenience caused.






Rated 1 out of 5 stars

Ongoing dispute.... Still waiting

I been banking with oxygen for quite some time now, i am at the water element. & I placed a dispute back in August for a service unfulfilled in July. Customer service has dragged it out for 3 months as of today. A date they assured me and I have yet got back with me

July 27, 2023
Oxygen logo

Reply from Oxygen

We're sorry to hear about your experience, and we'd like to investigate further. The issue has been escalated, and someone will contact you via email shortly. We appreciate your patience.

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