Ozbongs Reviews 43

TrustScore 3.5 out of 5

3.4

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See what reviewers are saying

Rated 5 out of 5 stars

Awesome! Received my package only one day late, which is completely fine considering I paid normal shipping fees. Phoenix star 42cm glass piece, thick, meticulous and fairly long which is perfect. Was... See more

Rated 1 out of 5 stars

These guys sell broken glassware and are suuuper difficult to deal with and rather unprofessional. AVOID if you can. If you can't, cross your fingers your product arrives safe and useable because the... See more

Rated 1 out of 5 stars

Never respond to emails about issues with products. I have emailed them several times, with either no response OR we need photo's, which had previously been sent, sent again, and once agin no resons... See more

Rated 5 out of 5 stars

My goodies came pretty quickly, all items ordered were delivered so I placed another order for a large glass bong - wrapped well - there was so much bubble wrap I thought I’d been delivered a body par... See more

Company details

  1. Tobacco Shop
  2. Vaporizer Store

Information provided by various external sources

Australia's number one online bong shop since 2010. The biggest range of quality glass bongs and accessories in Australia.


Contact info

3.4

Average

TrustScore 3.5 out of 5

43 reviews

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Rated 2 out of 5 stars

Bought the wrong size part and a few…

Bought the wrong size part and a few other things, emailed them to ask about returning the part and they said I was welcome to but that it wouldn't be worth it after the postage costs on my end. They were a little dismissive and unprofessional, that's fine, my expectations weren't massive. But when I responded to ask when the correct size part would be in stock and to explain another item I'd bought was faulty, they didn't respond. Get back to your customers and replace faulty items you've sold guys, this is basic stuff.

February 13, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service. Have purchased from them several times; items are as described and delivered fast. I recently did receive an item with a manufacturer's fault and they replaced it in record time with no hassles. Super great team!

December 23, 2019
Unprompted review

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