OZ Cosmetics Reviews 99

The first time I ordered from OZ Cosmetics I think it's unreliable at first because they do not have a tracking number they let me wait 5-10 business days for the package to arrive I was impatient and thought it was not coming, but it really came you have to calm down that they really shipped I hope I will come back to this service
Thank you so much!!!

Quick delivery, excellent service!

I like using Oz Cosmetics as they're always quick in answering my queries and always keep me updated of the status of the order. Products are delivered as promised. Highly recommended!

Bought shampoo and conditioner. Products are as described and service was excellent. Highly recommended!

Ordered Dior perfume for my wife last weekend and got the package today. Good price and fast delivery.

I recently bought Estée Lauder Pleasure perfume from OZ Cosmetics and received the parcel within 3 days. Very fast delivery! The packaging was great and the box was wrapped carefully with foam. Even better, I also got a small Calvin Klein sample size perfume. Absolutely love both perfume! Couldn't be happier!

Dear Sir and/or Madam,

After some hick ups, we are looking forward to receive the goods we ordered, just noticed that it has been sent out.

Looking forward to the delivery and hope to order something in future again.

Thx & Rgds
Jos van der Sluijs
Bandung/Indonesia

Product description correct, very good package, delivery time as expected. I bought in the past and certainly will back soon! I really recommend them.

Excellent service! Great price too. Highly recommended .

I like the way you don't need to register to shop. The checkout process is very easy.

I bought a shampoo and conditioner. they were delivered by the post. We were nothome. They called my wife. The parcel was left at the post office for us to collect.

Shampoo and conditioner were nicely packed. We recommend this site.

My product wasn't delivered, still waiting... Tracing showed me I wasn't reached at home on 7/2/15. Absolute lie. Didn't receive neither call, visit, e-mail or note left in my mail box. It is already over 3 weeks since I placed my order, so I'm inclined to suspect dishonest dealing. I wasn't even able to find out who actually is supposed to be their shipping company.

CORRECTION WITH AN APOLOGY!
I recently wrote negative opinion about OZ Cosmetics, however really by mistake. Besides that products are excellent, of really high quality, they also did send my order in highly timely manner, actually in 4 days it has been dispatched.
Whole blame lies on delivery company here in Czech Republic, which fact at the time I didn't know. It took me many calls and frustration to eventually receive my order. I finally got it yesterday and would like to express an apology to OZ cosmetics.
Regards,
Maya

I ordered a eyelash conditioner for my wife a week ago. it arrived in 4 days. The package was beautifully wrapped. product is in excellent condition. Recommend this company.

I like to buy everything on OZ Cosmetics, I receive most products after 5 days and in a good condition. They are friendly and kind. I really recommend this site.

Got a quick confirmation and despatch notification with a tracking number, but have so far completely failed to deliver. I have tried re-confirming my address and even added a precise map link of the location but OZ Cosmetics have still failed to deliver. Hardly the 3-6 days promised and I am out of pocket.

I bought a bottle of perfume off this website as a gift for my friend in London, UK. She received in 5 days. There was a hiccup with the courier service but after contacting OZ the problem was solved smoothly and the item was delivered successfully. Customer service is excellent. I recommend this website.

thank you guys for delivering the order so fast. i didn't expect it to arrive so quick as on your website says 5 to 10 days. products are well packaged. they are for gifts now i don't even need to gift wrap it. thank you so much.

Bought this american crew forming cream a week ago. Item arrived solid with fast delivery. Hassle free transaction. I love the free shipping as well. The price is the best that I can find.

I am from Australia. I recently bought a Tweezerman Baby Nail Scissors. Item arrived in 4 days after purchase, very fast delivery. It is beautifully packed with a blue ribbon. Thank you very much.

I checked before buying - OZ Cosmetics has a UK contact address and short delivery period via Royal Mail. So I assumed that VAT or other charges would not apply to my order. This was a mistake, but believe the company is being deliberately unclear and while maybe not malicious, I feel as if I have been deceived.
Wherever this product really comes from (Sweden?) or however they account for it, you must assume it WILL incur VAT and Handling charges if you live in the UK.
I did not receive the product within the time specified and emailed them and was told to wait. I ordered it on 29 August and in the end received a Royal Mail demand for more money on 11 September. OZ cannot be faulted on their prompt email responses, but it should be clear on their website that if you live in the UK it will be incur other significant charges and delivery will be delayed as a result. Had I known, I would not have made the purchase. It would have been cheaper and quicker from John Lewis.
The delay was due to the product being stuck in customs and I was charged nearly £20 by Royal Mail for VAT and "Handling Charges". When the product arrived its packaging did not match that in their photo on-line - not very reassuring. So beware!

The foundation was great. Item arrived fast (quicker than advertised). Thank you.