Ordered 4x1 metre PVC strip curtains, but half of them were missing from the delivery. When I called them up, they quickly corrected this. I got the missing items on the next business day! Excellent c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Charli & the team were really helpful over the phone & delivery of the heavy items I purchased was arranged without issue. Thanks folks!!
I ordered 2 rolls of 50 X 50 weld mesh and got 1 roll 50 X 50 and the second is 25 X 25 when the mistake was realised it was fixed very quickly and the phone service was great indeed will use them ag... See more
Exactly the product we required Great service and prompt delivery We use a lot of commercial products and breakdowns are a common occurrence l will be using Ozsupply for our first point of contact... See more
Company details
Information provided by various external sources
Australia's Leading Online Retailer of Coolroom & Commercial Refrigerator Parts, HVAC Tools. Best Value. Same day dispatch. Shop Online or pick up in Dandenong
Contact info
19 Metcalf Drive, 3175, Dandenong, VIC, Australia
- 0397949776
- info@ozsupply.com.au
- ozsupply.com.au
4.5
Excellent
630 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Product as described and fast shipping
August 9, 2024
Reply from OzSupply
Thank you for the great review!
The plugs were too small
The plugs were too small, the pipe is 40.3 mm I'd and 48.9 od, the plugs you sent were way too small.
August 7, 2024
Reply from OzSupply
We are sorry to hear that the end caps you ordered do not fit. You are welcome to bring in the caps and exchange them for the correct size at our store.
Prompt and Accurate
Ordered online. Product was exactly as described and arrived promptly. Would use OzSupply again
August 5, 2024
Reply from OzSupply
Thank you for your positive review!
Reply from OzSupply
Thank you for the great review!
Very helpful in describing the goods…
Very helpful in describing the goods before purchase. East to order and prompt delivery.
July 23, 2024
as described and quick
July 19, 2024
They went out of there way to help me…
They went out of there way to help me and find the pots I was after. Thankyou
July 16, 2024
Overall I was happy with the service…
Overall I was happy with the service and goods I received. Thank you.
July 4, 2024
All was gust OK
June 18, 2024
Very helpful pleasant staff.
Very helpful pleasant staff. Items dispatched promptly. Good quality products.
July 1, 2024
There website said they deliver but I…
There website said they deliver but I place my order and then was told sorry we don't deliver dew to the size it was 1 24x12 checker plate steel if you don't deliver take it down off the website
What is over size my product fit in the back of a ford wagon 🤔
June 24, 2024
Reply from OzSupply
Hello Timothy, thank you for your feedback. The product page says that it is local pick up only. If you require delivery, we will need an external quote from a courier company due to their regulations regarding oversized products.
Edit: As stated on the Australia Post website, oversized items are over 1.05m in length. I have attached the link to the website below for your reference: https://auspost.com.au/business/shipping/guidelines/size-weight-guidelines
Very helpful staff
Very helpful staff, from reception through to delivery.Love the pots!
June 11, 2024
Product ordered was product delivered
Product ordered was product delivered, all in a timely manner
May 27, 2024
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