OZ Toner Reviews 153

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 1 out of 5 stars

We purchased a new printer for $5,000 and received it faulty with no power. It has been over a month and a half, and the store still refuses to cancel the order and issue a refund. The service has... See more

Rated 5 out of 5 stars

I recently needed to replace an old printer due to a maintenace issue, and as I'd just spent $160 on new ink cartridges tried to buy a similar model. I google searched and found that Oztoner had the s... See more

Rated 5 out of 5 stars

Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock lev... See more

Rated 5 out of 5 stars

Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap pric... See more


Contact info

4.2

Great

TrustScore 4 out of 5

153 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Happy and satisfied costumer

Delivery was prompt! Placed order on a Wednesday and got it the following Tuesday (its journey was from NSW to a Melbourne suburb). On the same day received, I was able to put it up running, and I am no serious techie.

October 4, 2023
Rated 5 out of 5 stars

Price was excellent

Price was excellent. It's the second printer I've bought from them - but delivery was slower with this one. Otherwise completely satisfied and happy to recommend.

August 28, 2023
Rated 5 out of 5 stars

Amazing experience with Oztoner

Amazing experience with Oztoner! We bought the same printer our office has had for the past few years (the old printer never missed a beat until it died out of the blue one day) for a super cheap price. None of the other shops/sites could even get close. Brand new with a toner and drum already installed and new manufacturers warranty. Shipping was very cheap for the size and weight and we had it up and working in only a few days from the online order. 10/10, would highly recommend and will be returning for more office machines and consumables.

August 3, 2023
Rated 5 out of 5 stars

Fast and helpful

Had a printer die and needed immediate replacement. Oz Toner had the model I needed at cheapest price on Google. Website said "In stock", but I've been burnt before other sites' advertised stock levels being incorrect or only in stock with another supplier. I called Oz Toner confirm stock and dispatch details, my call and questions were answered promptly. This was at 2PM Wed. I had printer next morning around 10AM!

August 9, 2023
Rated 1 out of 5 stars

Poor communication and slow delivery.

Paid for the printer over 2 weeks ago. Have not received it and no notification as to when I will receive it.

July 2, 2023
OZ Toner logo

Reply from OZ Toner

Hi Guy, it looks like Australia Post might have tried to deliver your parcel on 6/7 and after that it was transferred to the post office to await collection. We hope you have now received your parcel in good condition. We apologize for the inconvenience caused by the delay.

Rated 5 out of 5 stars

Great follow up

Oztoner made repeated phone calls to verify our unusual address to get on contact to make sure our cartridges got delivered promptly. Very friendly staff member and very helpful

June 5, 2023
Rated 4 out of 5 stars

Great price and quick service

Oztoner had the best price for the toner cartridges I needed; they were local to me so a quick pickup was arranged. Everything was ready as promised. Thanks!

June 4, 2023
Rated 1 out of 5 stars
OZ Toner logo

Reply from OZ Toner

Hi Flynn, we have investigated your consignment with Australia Post and they confirmed that your parcel was delivered on 21/6. We hope that you have now received the items in good condition. We apologize for any inconvenience caused by the delay.

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