Ozzie Collectables Reviews 

527
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and impressive selection of collectibles, including Funko Pops and TCG cards, often noting the excellent condition of products upon arrival due to superb packaging. People appreciate the reliable and fast shipping, even for international deliveries to places like Canada and the UK, with many finding the service efficient. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to an overall positive service experience. However, some people encountered various delivery issues, such as significant delays, items not arriving, or unexpected charges for shipping.

What people talk about most

Product

People report positive experiences with product, highlighting a great range of items and a massive selection... See more

Delivery service

Users describe positive interactions with delivery service, often noting that items arrive safely and are... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Customers had positive experiences with service, often highlighting the great staff and a no-nonsense... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company for ordering collectibles such as Funko Pops, they always come in perfect prestine condition. Each Pop you order will come with a Pop sleeve which will protect your Pop.... See more

Rated 5 out of 5 stars

I've dealt with a fair few pop culture stores, but Ozzie Collectables is easily one of the best. What I appreciate most is the no-nonsense approach... they just seem to 'get it'. You don't have to w... See more

Rated 5 out of 5 stars

Ozzie has a great selection of all the popular Pop culture collectables. From Pokemon to Funko, you can find it. Shipping is done with care and has always been reliable even coming from Australia.

Rated 5 out of 5 stars

I live in the uk and getting them delivered and come in good condition was a worry but they are always well packed. would recommend anyone to look at ozzie collectables and order or pre-order funko p... See more


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Information provided by various external sources

Ozzie Collectables stocks thousands of POP! Vinyls, Board Games, Statues and more! The lowest prices for your favorite collectables are found here!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

527 reviews

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1-star

No history of asking for reviews

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4.6

All reviews

(527)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Customer Service and Packaging

It's not often I would seek out Trustpilot for a review, but in this instance it was warranted. I ordered two Funko pops (exclusives which I couldn't find in Ireland) from them and shipped from Australia.

There was an issue with the address as it auto-populated to a different location (late night order as per usual!) and they were quick to assure me that the correct address would be used.

As it had been a pre-order item, I did have to wait, but I received a couple of notifications that the order was being packed, shipped, etc. which was great to have given where the company is based. Roughly two weeks from being picked to arriving at the door.

The package arrived today and the items came packed with a Funko pop protector and stuffed with packing paper so there was little wriggle room. Both arrived in pristine condition (which can't be said of other shops I've dealt with in the past) and I couldn't be happier. I wouldn't hesitate to order something from them again if I couldn't find an item locally.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Collectable Review

Customer service is amazing and all products are in exceptional condition.
I shop here on the regular. Don't tell my other half!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Wow!!!

Wow!!!! UK company's need to take note.
Tracked all the way to England. Item brought cheaper than in England.
Took last than 2 weeks to get here,well packaged, item is unopened as description , item looks great in box cant open as its a present. Do not hesitate to buy from Ozzie Collectables, gone in my bookmark list.
With thanks to the team at Ozzie Collectables.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Thumbs up

So much fun, nice cards and great staff make the live experience even better!

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

Super fast international delivery, great item.

I found a card game I'd been searching for for a long time. I'm in the UK and they had sent an email telling me I might expect a considerable wait, although it would be shipped soon. It turned up so, so quickly, I couldn't believe it. Also, perfectly reasonably protected and was in great condition on arrival. Thanks, will totally come back :)

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with purchase good prices

Really happy with purchase good prices, a bit hesitant at first ordering due to distance Australia to UK, but ordered TLOU Abby statue arrived well packaged undamaged really really please, will defo buy again in the future and highly recommend, many thanks to Ozzie Collectibles

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Ozzie collectables great company

Have made 2 seperate orders with Ozzie collectables, each time items have come well packaged with protectors. The only issue I had was because I ordered from UK and I placed an order over £400 my items had custom charges which was just over £100 and had to be paid before the items could be delivered, but I appreciate this wasn't anything to do with Ozzie collectibles so overall very happy with the company and excited when I recieved funkos that are quite hard to get hold of in the UK.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience all round

Responsive, friendly customer service and my order was sent quickly and packed well to ensure no damage to the figurines. Very happy and would order from Ozzie Collectables again

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and organised

Professional and organised

Ozzie’s has been awesome in delivery great Pokemon and footy cards
There live draw is an awesome way to get into card collecting
So much fun!

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

I am so thankful for Ozzie

I am so thankful for Ozzie ! Only here got full display sets of Meemows for my daughter . Hard to find full collections. Sold mostly individually... and older collections are sold out on Aphamau home page ... Once wished to upgrade shipping and they went back to me super fast ! Great packing and shipping . Will buy those plushes only from Ozzie ... going for 3rd set now :o)

April 2, 2025
Unprompted review
Rated 2 out of 5 stars

Order never shipped

I pre-ordered a "How To Train Your Dragon: Toothless" snow globe in December 22, 2024 to be shipped out February 28, 2025. I have emailed several times with only one response stating they would check into the matter. First, email was sent on March 2, 2025, second email March 25, 2025, third email March 28, 2025, and fourth email April 1, 2025. I also tried the chat feature on April 1, 2025. The snow globe was for my nephew and cost $60. I prefer the snow globe, but I am more than willing to just get a refund. This is very disappointing.

*Edit (04/04/25): after writing this review I received an immediate resolution, which was a refund. I am changing the stars from 1 to 2, because it shouldn't take me writing a bad review to get adequate customer service.

March 21, 2025
Unprompted review

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