Ozzie Collectables Reviews 

527
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and impressive selection of collectibles, including Funko Pops and TCG cards, often noting the excellent condition of products upon arrival due to superb packaging. People appreciate the reliable and fast shipping, even for international deliveries to places like Canada and the UK, with many finding the service efficient. The staff are frequently described as friendly, helpful, and knowledgeable, contributing to an overall positive service experience. However, some people encountered various delivery issues, such as significant delays, items not arriving, or unexpected charges for shipping.

What people talk about most

Product

People report positive experiences with product, highlighting a great range of items and a massive selection... See more

Delivery service

Users describe positive interactions with delivery service, often noting that items arrive safely and are... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and friendliness.... See more

Service

Customers had positive experiences with service, often highlighting the great staff and a no-nonsense... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely love this company for ordering collectibles such as Funko Pops, they always come in perfect prestine condition. Each Pop you order will come with a Pop sleeve which will protect your Pop.... See more

Rated 5 out of 5 stars

I've dealt with a fair few pop culture stores, but Ozzie Collectables is easily one of the best. What I appreciate most is the no-nonsense approach... they just seem to 'get it'. You don't have to w... See more

Rated 5 out of 5 stars

Ozzie has a great selection of all the popular Pop culture collectables. From Pokemon to Funko, you can find it. Shipping is done with care and has always been reliable even coming from Australia.

Rated 5 out of 5 stars

I live in the uk and getting them delivered and come in good condition was a worry but they are always well packed. would recommend anyone to look at ozzie collectables and order or pre-order funko p... See more


Company details

  1. Collectibles Store
  2. Hobby Store
  3. Trading Card Store

Information provided by various external sources

Ozzie Collectables stocks thousands of POP! Vinyls, Board Games, Statues and more! The lowest prices for your favorite collectables are found here!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

527 reviews

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No history of asking for reviews

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4.6

All reviews

(527)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Received my package with two art the…

Received my package with two art the clown funkos. Package was pristine shape and packed well! Never had an issue with these guys. Always keep you informed and follow up after you get the delivery
Thanks Ozzie Collectibles

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, brilliant condition and very responsive team! Thank you so much! I buy all my hard to get pop figures from this site, I live in the UK and it always arrives safely and very well wrapped

October 24, 2024
Unprompted review
Rated 4 out of 5 stars

Very efficient but some communication issues

Very efficient, processed and delivered in the time they specified. Easy to use website and checkout. Only thing that could be improved is if the order is split into two, if they could inform you of what is in each package, but other than that, lovely experience.

Edit - got refunded for one of the things i ordered but was not notified that it wasn’t in stock/ or that i was getting a refund, grateful that they refunded me but was very confused

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

I agree with other reviews - Customer Service is very, very poor. BEWARE.

I agree with other reviews my experience with customer support at Ozzie Collectables has been AWFUL. They are rude, unresponsive at times and are not nearly as friendly, accomodating or helpful as other similar stores I have dealt with. They will accuse you of 'threatening' to leave poor reviews and the only reason they have semi-decent reviews is because a majority of the reviews they have are in exchange for Ozzie Coins and prize program they have.

As a store that does seems to do a lot of business online Ozzie Collectables ABSOLUETLY needs to hire and better train customer support. All you have to do is read other reviews to see how poor customer support really is.

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Trusted and highly recommended

I'd just like to say that this was my first time ordering from Ozzie Collectables, and had a wonderful fuss free experience with them.
Shipping time and delivery around 2 weeks as I'm based in the UK,
shipping box and packing all fine, item and items box arrived mint and undamaged,
also tracked so can check up on updates.

Trusted and highly recommended company, would buy from again,
no complaints from me.

Thanks again Ozzie Collectables

September 28, 2024
Unprompted review
Rated 2 out of 5 stars

Great selection of hard-to-find Funkos

Great selection of hard-to-find in N.A. items.
Customer Service takes at least a week to get anything done.
They really penalize you for making substitutions or adding items, making you wait AT LEAST another full week for your order to ship. MAKE SURE YOU GET YOUR ORDER RIGHT THE FIRST TIME!
They did not give me an rewards points for my order. 3 emails regarding this were never replied to. Bit if bait and switch going on there, I think.
Shipping is expensive to Canada, but I fully expect that.
Work on your customer service times!

August 21, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible - pre-ordered an item, date item was due passed, I decided to cancel as i need item asap. refund was given but 10% taken off even though. i wouldn't use again due to this. majority of dates are not accurate and taking 10% of a product not received is unacceptable.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic
I live in the UK and I've ordered from ozzie collectibles which is obviously in austrailia and wow the order took 8 days to come, ordered friday night and the parcel was here a week for the following tuesday fantastic...
In the uk michael jackson smooth criminal is around the £30 mark freddie mercury around £20 and paulie from rocky I cannot find.. also they carry around £4 postage too. So I thought let's give ozzie collectibles ago (my 1st time ordering from austrailia) I got the 3 minix figures above which was 3 for $50 austrailan dollars plus another $11 shipping so $61 us dollars converted to English pounds I paid £37
Ozzie collectibles you guys have smashed it thank you so much I'll be placing another order real soon cheers for being awesome 👊😎 ps goods were well packaged and the updates via emails kept my mind at ease too cheers once again

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

Funko pre order

Got my.pre order art the clown funkos promptly and they were nice and safe , got them even before the Amazon pre orders went out ! Love them so.much ! Great company and service

August 2, 2024
Unprompted review

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