Very good follow-up communication throughout the delivery process. Products arrived on time and in good condition. Only one regret is that the delivery man did not ring the intercom to warn (even if t... See more
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See what reviewers are saying
On the day of delivery, there was a power outage in my neighborhood, which obviously meant the doorbells weren’t ringing… I checked the website several times to see if they’d tried to deliver it, and... See more
I was informed one day before delivery and on delivery day. Received a phone call when the driver was almost here. Didn't need it but was offered alternative drop-off points if needed. Nothing neg... See more
The Gentleman who delivered my package was very friendly and arrived well within the expected delivery slot. I had regular updates and can only praise Paack on the service they gave on this occasion.... See more
Company details
Written by the company
Pioneering delivery solution for eCommerce, enabling customer controlled time-slots and sustainable vehicle distribution.
Contact info
Spain
- paack.co
4.7
Excellent
212K reviews
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivered on time
May 28, 2026
Unprompted review
all good no problems
May 28, 2026
Unprompted review
Polite and on time
May 28, 2026
Unprompted review
Another on time delivery
May 28, 2026
Unprompted review
Collecting the item took less than 2…
Collecting the item took less than 2 minutes!...
May 28, 2026
Unprompted review
Nothing negative to say
I was informed one day before delivery and on delivery day. Received a phone call when the driver was almost here.
Didn't need it but was offered alternative drop-off points if needed.
Nothing negative to say.
May 28, 2026
Unprompted review
On time and as always and without…
On time and as always and without pretending that no one was in house.
May 28, 2026
Unprompted review
Excellent service!
May 28, 2026
Unprompted review
Excellent service but it would be…
Excellent service but it would be better if delivery man could leave articles in the mail box.
May 28, 2026
Unprompted review
Good delivery service
May 28, 2026
Unprompted review
Great service
Very good service. All clear and with good timings. I’ve received my product one day ahead of the deadline.
May 28, 2026
Unprompted review
Super !!!!!!!!
May 28, 2026
Unprompted review
Livreur professinnel
May 28, 2026
Unprompted review
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