I ordered a few items, mostly okay but the UV wand is faulty and no one at pacamask responds to the emails. The customer service is an absolute joke. Buy elsewhere as you'll be disappointed with Pacam... See more
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I spent a long time searching for an effective face mask; a three layer fabric one appeared to be effective and remained so for longer than single use ones. A silver ion layer to kill bacteria is an... See more
Company replied
Now that mask wearing is set to become part of our everyday life, I thought that I might as well have a bit of fun with it. Pacamask offer some wonderfully creative and colourful options to choose fro... See more
I bought a couple of these masks in different colours, they're nice and lightweight which makes them really comfortable. I have peace of mind that there's silver ion fabric in there so I don't need a... See more
Company details
Information provided by various external sources
Pacamask is a UK based design and marketing Company. Its design team are focused on bringing the very best in design, and functionality to its customers. All products are designed in the UK, and manufactured in China, where Silver Ion treated material is used in all our face masks. Ionic Silver is scientifically proven to kill 99% of bacteria for up to 50 washes. Our philosophy is to deliver the very best in both design and material functionality. Ionic Silver is in the Company’s opinion the very best non-medical grade material available. It is widely used in industry and hospitals as a safe and secure way of stopping the spread of bacteria.
Contact info
76 Church Street, LA1 1ET, Lancaster, United Kingdom
- 0800 669 6831
- info@pacamask.com
- pacamask.com
High quality masks
The masks fit very well and the workmanship is great. High quality masks. Worth the price.

Reply from Pacamask
Great masks
When the pandemic started I searched the web looking for a good mask as the ones you see commonly used are boring and didn’t look to be that effective, these however are bright, good quality and make you feel safe. They arrived quickly and were as good as I hoped they would be, especially the fastenings which can be altered for a comfortable fit. We liked them so much we ordered more for ourselves, some for our grown up children and our granddaughter. They are often commented on by others who want to order some. Great job, well done and keep up the good work keeping us all safe.

Reply from Pacamask
poor service
despite the quality of the mask ,I am registering a one star review as despite contacting you twice in regards to the missing "wands" on my order you have chosen to ignore me
order (#26623)

Reply from Pacamask
I spent a long time searching for an effective mask
I spent a long time searching for an effective face mask; a three layer fabric one appeared to be effective and remained so for longer than single use ones. A silver ion layer to kill bacteria is an added bonus. I wanted a 50 times wash mask to decrease landfill sites and adjustable loops for a close fit. Pacamasks did all this so I bought them for my family. They sell other useful products such as a pocket UV wand to sterilize door handles, plastics, metal cash and keys. A special case is available to keep their colourful range of masks clean.

Reply from Pacamask
The Pacamask websites states their…
The Pacamask websites states their masks are the best, 'based on thousands of reviews'. I haven't been able to find those reviews, there is no link to them. I ordered two masks for myself and two for my husband. The fabric is nice and soft, the masks are comfortable. But they also seem to be ineffective - there is no nose clip and there is a wide gap on each side of my nose. As a result, I'm breathing in unfiltered air, and breathing out unfiltered air. I now have to buy some metal nose strips and try to find a way to attach them, or bin the masks. I am just not confident wearing them with such an open fit. I feel they are very over priced for what they are.

Reply from Pacamask
An honest view in uncertain times.
I have used face covering from Pacamask since day one and find the company and the product good. I have noticed recently the masks seem a touch on the tight side, is this is due to being washed? This is not enough to discontinue my using Pacamask as the the company is always prompt to respond; have you tried using the wand recently. Kevin Keeley

Reply from Pacamask
Excellent masks
Excellent masks, that you really feel offer protection - well worth the money. Wash well, comfortable to wear and lovely designs. I can’t recommend them enough.

Reply from Pacamask
Hi John
Hi John
came quickly and are confortable to wear and wash extremely well that I feel that they are safe to wear often

Reply from Pacamask
I highly recommend these masks
I highly recommend these masks, I have purchased 12 in total. Ten for myself for variety and 2 were given as an extra birthday gift for each of my 2 daughters. I also recommended them to my boyfriend, he purchased 2 Pacamasks. I also purchased a wand. Kept updated on delivery which was very quick. Brilliant company all round.

Reply from Pacamask
Pacamask designer masks
The designer masks were well made and colourful - which made wearing them more individual and an antidote during this COVID-19 time. Emails kept you in touch with progress. Overall, I am very satisfied with the product and service.

Reply from Pacamask
Keeps us up to date with news
Keeps us up to date with news. Has many products yo keep us safe. Love the variety of mask designs.

Reply from Pacamask
Pacamasks re-usable face masks
I ordered two sets of 5 Pacamasks in the summer when it became obvious that having a number of re-usable, washable masks would be essential to go about our "new" daily lives. I had plain ones for me and patterned ones for my wife. I have found them very easy to use with a snug but comfortable fit with adjustable elastic ear loops. I have since ordered similar sets for my two daughters and their partners and they too love them. They were delivered speedily with each mask having in its own sealable packaging. I am delighted with my purchases.

Reply from Pacamask
Keep safe with Pacamast.
I have purchased several of these masks for personal use and for friends and family. All round excellent service. Just ordered the U/V wand.

Reply from Pacamask
5 Star
A five star service from start to finish.
providing a great product at a far price fast and sure first class delivery service. What more could you ask for

Reply from Pacamask
Thank you for the speedy service and…
Thank you for the speedy service and well made masks.
It’s good to have several and having different colours and some patterned helps brighten up the day and keep people safe.
Thank you Oliver. Good job well done!
KR
Elaine

Reply from Pacamask
Very Happy With Pacamask
I bought a variety of products from Pacamask during the summer and have been very happy with the service offered and the quality of the products. The masks themselves come in a variety of designs some of which prompt questions from strangers about where I got them. The masks are easy to wear, washable and very comfortable.

Reply from Pacamask
Excellent masks beautiful designs.
Had a few masks at various times some very good discounts available. Material soft and comfortable to wear, adjustable ear elastic makes them suitable for any one. Wash really well and so good that they can be washed 50 times. Love these masks have a few at the moment but will order more when needed. Were delivered super quick no complaints from me.

Reply from Pacamask
CONGRATULATIONS TO ALL
Way back at the start of this pandemic i have worn a Pacamask & i have continued to do so & now have a selection of plain & designer. If they weren't right or comfortable or feel effective then i would have changed as i am in that very vulnerable group.
This speaks for itself - they are a superb, well made product not to mention the cases or the excellent customer service - what more can i say & see title David

Reply from Pacamask
Happy with my Pacamasks
I ordered quite a few of these so got discounts and have given some to family members. Apart from one order providing a substitute colour as the one I'd ordered wasn't available they all arrived in good time and as ordered. I like the choice of designs, soft fabric and adjustable ear straps. The only problem I have is that my glasses do steam up when I first put them on but after my body has adjusted to the temperature of wherever I am that settles down. I have ordered a UV wand and 3 storage boxes as I have 3 masks on the go but haven't tried them yet as they are in quarantine for 3 days! I am keeping a record of how many times they have been worn so I know when I have reached the maximum 50 uses.

Reply from Pacamask
Excellent and comfortable
Excellent masks only place iv repeatedly bought from i have bought from other places and you either can't breath or you end up chewing on them as your talking and the adjustable ear loops are a must. People have also complemented on the designs too

Reply from Pacamask
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