Pacific Packaging Australia - Brisbane Reviews 102

TrustScore 5 out of 5

4.8

1537 Ipswich Road, Unit 1, 4106 Rocklea, Queensland, AU


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Rated 5 out of 5 stars

Purchased industrial thread via the website. The process was easy and freight arrived in a timely manner. Would do business with them again

Company replied

Rated 5 out of 5 stars

At the moment I have not received my order. Transport a major problem. I have had to stand down my workers not very happy. Big money loss.

Company replied

Rated 5 out of 5 stars

The staff brought the product out to the car, so no lifting required on my behalf. The quality of the product & the fact that it was UV stabilised meant it will last and it was $10.00 cheaper than imp... See more

Company replied

Rated 5 out of 5 stars

Delivery was ontime and the product was good quality. All the staff in the office at Wacol are really great to talk to as they aknowledge you when you open the door.

Company replied


Company details

  1. Packaging Supply Store
  2. Business to Business Service
  3. Packaging Company
  4. Plastic Bag Supplier
  5. Polythene and Plastic Sheeting Supplier

About Pacific Packaging Australia - Brisbane

Written by the company

Pacific Packaging Australia

ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery

Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.

From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.

Why Businesses Choose Pacific Packaging Australia

  • Industrial-grade packaging solutions built for demanding Australian conditions
  • ISO 9001:2015 certified quality management systems
  • Fast dispatch and Australia-wide delivery from multiple warehouse locations
  • Bulk pricing and wholesale supply options available
  • Trusted by thousands of Australian businesses nationwide
  • 5-star rated customer service backed by a price beat guarantee

Our Packaging Solutions

  • Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
  • Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
  • Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
  • Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.

Fast Australia-Wide Delivery

With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.

Committed to Quality & Sustainability

We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.

Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.

Shop With Confidence

Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au

Your Trusted Partner in Packaging Solutions

Written by the company

Delivering Quality, Service, and Reliability – Every Time
At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.

Price Beat & Satisfaction Guarantee

We don’t just promise quality — we back it up.

We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it. Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase. Our customers trust us for: • ISO 9001 certified quality standards • Fast nationwide shipping • Friendly, responsive support • Hassle-free replacements or credits when things go wrong Shop with confidence — we’ve got your packaging needs covered.

Contact info

  • 1537 Ipswich Road, Unit 1, 4106, Rocklea, Queensland, Australia

  • 07 3271 1789

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always get my firewood bags from…

Always get my firewood bags from Pacific Bags. Great quality and a goid range of different suze bags.

March 26, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Jason, glad to hear you're happy with the bags and look forward to providing you with great service in the future. Thanks for your very kind review.

Rated 5 out of 5 stars

prompt and helpful

Prompt and helpful service. Notify me if not able to fill my order immediately.

March 1, 2025
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Reply from Pacific Packaging Australia - Brisbane

Hi Phillip, glad we were able to provide you with an alternate bag option that you were happy with. Thanks for your kind review.

Rated 5 out of 5 stars

Great company great products and great…

Great company great products and great pricing

February 27, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Jonathan, thanks for your very kind review. Glad to hear you're happy with the service provided and products/pricing. We look forward to working with you again in the future.

Rated 4 out of 5 stars

Easy to order online and communication…

Easy to order online and communication was great. Pick up was no problems.

March 3, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Gaylene, glad to hear the online ordering process was easy and fuss free. We aim to provide as much communication with our customers whenever required. We hope you're happy with your items. Thanks for your kind review.

Rated 5 out of 5 stars

Good price and delivered next day to…

Good price and delivered next day to sunshine coast

February 24, 2025
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Reply from Pacific Packaging Australia - Brisbane

Hi Andy, thanks for your kind review. Glad to hear your order was delivered quickly and hope you're happy with your items.

Rated 5 out of 5 stars
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Joe, glad to hear you're both happy and satisfied with the service provided. Thank for your very kind review.

Rated 5 out of 5 stars

Quick and easy Online and delivery…

Quick and easy Online and delivery Quick and easy delivery. However very disappointed that the discount voucher I had previously been sent would not activate on this order.

February 2, 2025
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Reply from Pacific Packaging Australia - Brisbane

Hi Neville, thanks for your kind review. Glad to hear the ordering and delivery process was quick and easy. Regarding the discount voucher, I believe this was discount code STRAP10 which was sent out to you in January 2025. Please note this discount code was specific to strapping items and the like, not for sacks/bags, which is what you ordered. A sales team member will reach out to you shortly to discuss further. Once again thanks for your kind review.

Rated 5 out of 5 stars

very satisfied

quick, prompt

January 9, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Georgie, glad your items were delivered promptly. We hope you're happy with your items. Thanks for your kind review.

Rated 4 out of 5 stars

service

delivery was fast after paying the invoice. can always rely on the service.

January 8, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Stephane, Thanks for your review. I believe the pallet was delivered prior to you making payment as you are one of our account customers. This is standard procedure. We're more than happy to provide great service to our customers, yourself included. Please let us know what we can improve on to achieve a 5 star review from you, if anything at all. That way we can implement that change.

Rated 5 out of 5 stars

Leon's firewood

Been buying from them for 2 years always good product, excellent service and price

January 8, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Leon, we're happy to provide you with great service each and every time. Our customers are very important to us. Thank you for being a loyal customer and we look forward to our next encounter. Thanks for your very kind review.

Rated 5 out of 5 stars

Quick Service

The order arrived promptly and in good order.

January 5, 2025
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Rick, glad to hear your order went without issue and was delivered quickly. We hope you're happy with your items. Thanks for your kind review.

Rated 5 out of 5 stars

Toowong units

Efficient, quick service

December 26, 2024
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Reply from Pacific Packaging Australia - Brisbane

Thank you Nea for your positive review!

Rated 5 out of 5 stars

Fast Service

November 25, 2024
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Reply from Pacific Packaging Australia - Brisbane

Hi Anita, glad to hear your items were delivered promptly. Thanks for your kind review.

Rated 5 out of 5 stars

Staff wete friendly

Staff wete friendly, sand bags look great. They were printed with logos.
Timely delivery.
Happy again!

November 7, 2024
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Reply from Pacific Packaging Australia - Brisbane

Hi Samantha, glad to hear you are happy with your custom printed bags and they were delivered quickly. Our staff is always happy to provide great service to our customers. Thanks for your very kind review.

Rated 5 out of 5 stars

Had the product in stock that I…

Had the product in stock that I required, quick, friendly service.

November 4, 2024
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Steve, glad to hear you're happy with the overall service provided. We hope you're equally as happy with your items. Thanks for your kind review.

Rated 3 out of 5 stars

Your products are good quality but the…

Your products are good quality but the shipping company should never be used again!

November 3, 2024
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Dave, thanks for your review and feedback. Apologies for the delay in delivery. We have passed on the feedback to the carrier and hope they take it into consideration. It is rare to have issues with this particular carrier as they are considered reliable and usually deliver freight promptly. There could be a number of reasons for delivery delays of which are not known to us, but we are more than willing to follow up with the carrier in such circumstances. Please reach out to our sales team as they are more than happy to help. Thank you.

Rated 5 out of 5 stars

Efficient service,

Efficient service,
Excellent product,
Quickly delivered to my door.
Thank you
Five Star all round

October 28, 2024
Pacific Packaging Australia - Brisbane logo

Reply from Pacific Packaging Australia - Brisbane

Hi Leanne,

Thank you so much for the fantastic review! We’re thrilled to hear that you found our service efficient and our products excellent. It’s always our goal to provide quick, reliable delivery, so we’re delighted that you had such a positive experience.

We truly appreciate your support and look forward to serving you again. Thanks for the five stars!

Best regards,
The Pacific Packaging Australia Team

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