Great store, great staff. In the rare case that there is something wrong with an item of clothing (such as manufacturing defects) they have always done their best to resolve it, whether that's getting... See more
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Great online and store. I visited their physical store to check out a backpack, they didn't have the color I wanted in store (it's not a very big store, but super cosy), but they did have it online.... See more
Got some really nice gloves from the page that I couldn't find any other place. Very fast delivery and overall a great experience. Would definitely buy from there again!
Tasteful selection of high quality goodies at very accessible price ranges. Oh, and the friendly staff. I can't recommend this store enough.
Company details
Written by the company
Packyard er bestående af en konceptbutik samt tilhørende webshop, der drives af den nordiske distributions virksomhed Playground. Vores koncept butik i hjertet af Nørrebro, københavn, er beliggende på Elmegade, og er designet og udarbejdet af interiør firmaet FRAMA. I butikken finder du altid det bedste udvalg fra vores unikke brandpakke som tæller, The North Face, Stussy, Norse Projects med flere. Da butikkens størrelse begrænser antallet af varer, er det en god idé at tjekke vores webshop, som har et endnu større udvalg.
Contact info
Elmegade 22, 2200, København N, Denmark
- +45 3530 8040
- info@packyard.dk
- packyard.dk
4.6
Excellent
757 reviews
Hasn’t replied to negative reviews
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Great store, great staff.
Great store, great staff. In the rare case that there is something wrong with an item of clothing (such as manufacturing defects) they have always done their best to resolve it, whether that's getting the item repaired or replaced.
December 11, 2025
Unprompted review
Slow help from Packyard if things are defective
ADJUSTED (Changed from 2 to 4 stars):
I ordered their last 70L RUX (orange) bag in the shop - and unfortunately one of the corner stiffeners (that keep the bag upright) was bent when delivered.I sent them pictures and wrote to them right after I received it and asked for a replacement of the corner stiftener as it is very central for the functioning of the bag. They just ignore it for a week. And my follow up/reminder e-mail yesterday morning has also been ignored. I even tried to call them, but they don't answer their phones right now. They quickly send the goods (in the same summer period), but then ignore you when you have a problem. Not a good experience. Will order future bags and accessories from RUX directly, as it is just as quick (even though it is delivered from EU and not Denmark), but they are service minded at RUX (unlike Packyard). Packyard has lost my trust.
FOLLOW UP:
After the posting of my review I was contacted by Packyard, who told me that my e-mail had gone into their spam folder. That hardly ever happens from the e-mail I sent from, but it could very well be. We had a good positive talk and I was then sent a not damaged corner stiffener. I have now received it and installed it and the bag works fine and as intended. I therefore adjusted the stars from the initial 2 to 4.
July 22, 2025
Unprompted review
What a great spot- glad I stopped by to…
What a great spot- glad I stopped by to check it out. I picked up some Malbon gear, that is not easy to find in Europe. I got all the help I needed and will definitely be back.
February 28, 2025
Fast shipping and good packaging!
July 30, 2024
10/10 Would do it again
Shipping was very fast and jacket arrived well secured and as expected
March 1, 2024
I am very happy with packyard
I am very happy with packyard: nice selection of items, good shipping, easy returns and quick refund for an item that didn't fit! Thank you very much!
January 29, 2024
UPS = what a pity !
Perfect for the product and the price but please, never use anymore UPS !!! My package has been delivered in another town.
January 25, 2024
i am very unhappy with this experience
i am very unhappy with this experience. I got an item, i am pretty convinced i order it to be delivered at home. I never got a confirmation that my order was in place and then received several UPS messages with an unclear address. I still don't have my item, I already sent 2 emails to the shop asking for support and no answer.
November 20, 2023
Reply from PACKYARD
Hi Ana Rita.. we are sorry to hear you had a bad experience. I see that you ordered with shipping to a UPS pickup point - Not home delivery as described in the review. The parcel arrived in the pick up point 2.5 day after the order was placed. We did receive only 1 email from you that we unfortunately have overseen. In the mail you send pictures of the Pickup point Address written two times and also there was an image of opening hours at the pickuppoint, and then asking us where to find the pickup point? I have replied your mail by now, and hope you will reconcider this 1-star review.
super service.
November 8, 2023
Great service fast shipping
November 6, 2023
Great service cool dudes
October 10, 2023
Really bad for return a package
I’m not satisfied about my stuff and it costs me 40€ shipping to return with insurance for a hoodie that costs 70€ 😂
September 27, 2023
Reply from PACKYARD
Hi Theo... we have discussed our return service for EU customers, and im happy to inform we have optimised the return policy. We will provide a return label for every order starting from today.
Reply from PACKYARD
HI DVD, I wrote you an email the day after you wrote to us about how you should proceed with your with return and if you had read our return policy, you would have seen that. So I think your review is unfair.
All the best,
Mikkel / Packyard
great customer care service:quick…
great customer care service:quick response and really helpful.
June 27, 2023
Top top top levering
March 8, 2023
Rask levering
September 12, 2022
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